Hi there. I have just installed the trial version of Audirvana with the intension of subscribing to your service in the future as I had heard good things about the App’s sound quality. However, the app doesn’t really seem to be working too well and I just wanted to confirm if maybe Im missing something or if in fact the app is really just full of bugs.
I am using a older MacBook Pro running High Sierra with 8 gigs of RAM. This should be enough to run Audirvana Studio right??
I first tried syncing AS to my iTunes library but this only imported some of my music folder and completely messed up the meta data of my files so I then deleted this and just used the add folder option and added my iTunes media folder thinking that this would include all the meta data and cover art etc. AS did import all of my music this time however only about half of the cover art appeared. I also tried to add another folder of music to my AS library, by this I mean another album of music that was not in my iTunes music folder, but it simply would not do it even though the AS help page tell you you can do this at any time. So, what am I doing wrong here??
It also seems to do random things like only play one track at a time off an album. In order to play the next track you have to select it and press play again in stead of it playing the tracks continuously. It did this the last time I used it, however when I used it tonight it played the album as normal so Is there a setting I should be selecting here??
Anyway, I hoping to get some answers to these questions from this forum. Your not really selling me on your product and your customer support when this is the only avenue of contact with your company.