Bose soundtouch not working

Hi, I’m having issues with Audirvana MAC playing through my Bose Soundtouch, it plays sporadically, I cannot find the reason why sometimes works and sometimes don’t. I reboot the computer, reboot Audirvana but no help. Below is the debug information, please help!
Thanks
David Guevara
Audirvana Mac Version 3.5.43 (3573)
macOS 11.1.0 with 16384MB RAM

Registered to DAVID A GUEVARA

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/MAC Media/FLAC COLLECTION
iTunes/Music library synchronization: not synchronized
Library database path: /Users/davidguevara/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Preferred device: David ST Model UID:Bose Corporation David ST UID:uuid:BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D

Selected device:
UPnP device at http://192.168.0.102:8091/XD/BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D.xml
ID 0x0 David ST Manufacturer:Bose Corporation
Model UID:Bose Corporation David ST UID:uuid:BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mpeg:*
http-get::audio/mp3:
http-get::MP3:
http-get::audio/x-ms-wma:
http-get::audio/wma:
http-get::WMA:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/ogg:
http-get::application/ogg:
http-get::audio/vorbis:
http-get::audio/vnd.dlna.adts:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/mp4:
http-get::audio/mpeg4-generic:
http-get::audio/aac:
http-get::audio/x-aac:
http-get::audio/x-m4a:
http-get::audio/aacp:
http-get::audio/3gpp:
http-get::audio/3gpp2:
http-get::audio/vnd.apple.mpegurl:
http-get::audio/vnd.apple.mpegurl.audio:
http-get::application/mpegurl:
http-get::application/x-mpegurl:
http-get::audio/mpegurl:
http-get::audio/x-mpegurl:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
30 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:04:28
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> TransportState no string STOPPED PLAYING TRANSITIONING PAUSED_PLAYBACK NO_MEDIA_PRESENT TransportStatus no string OK ERROR_OCCURRED CurrentMediaCategory no string NO_MEDIA TRACK_AWARE TRACK_UNAWARE PlaybackStorageMedium no string RecordStorageMedium no string PossiblePlaybackStorageMedia no string PossibleRecordStorageMedia no string CurrentPlayMode no string NORMAL REPEAT_ONE REPEAT_ALL NORMAL TransportPlaySpeed no string 1 RecordMediumWriteStatus no string CurrentRecordQualityMode no string PossibleRecordQualityModes no string NumberOfTracks no ui4 0 CurrentTrack no ui4 0 1 CurrentTrackDuration no string CurrentMediaDuration no string CurrentTrackMetaData no string CurrentTrackURI no string AVTransportURI no string AVTransportURIMetaData no string NextAVTransportURI no string NextAVTransportURIMetaData no string RelativeTimePosition no string AbsoluteTimePosition no string RelativeCounterPosition no i4 AbsoluteCounterPosition no ui4 CurrentTransportActions no string LastChange yes string DRMState no string OK UNKNOWN SyncOffset no string A_ARG_TYPE_SeekMode no string TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget no string A_ARG_TYPE_InstanceID no ui4 A_ARG_TYPE_DeviceUDN no string A_ARG_TYPE_ServiceType no string A_ARG_TYPE_ServiceID no string A_ARG_TYPE_StateVariableValuePairs no string A_ARG_TYPE_StateVariableList no string A_ARG_TYPE_SyncOffsetAdj no string A_ARG_TYPE_PresentationTime no string A_ARG_TYPE_ClockId no string A_ARG_TYPE_PlaylistData no string A_ARG_TYPE_PlaylistOffset no ui4 A_ARG_TYPE_PlaylistDataLength no ui4 A_ARG_TYPE_PlaylistTotalLength no ui4 A_ARG_TYPE_PlaylistMIMEType no string A_ARG_TYPE_PlaylistExtendedType no string A_ARG_TYPE_PlaylistStep no string Initial Continue Stop Reset A_ARG_TYPE_PlaylistType no string Static Streaming A_ARG_TYPE_PlaylistInfo no string A_ARG_TYPE_PlaylistStartObjID no string A_ARG_TYPE_PlaylistStartGroupID no string SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Record InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode SetRecordQualityMode InstanceID in A_ARG_TYPE_InstanceID NewRecordQualityMode in CurrentRecordQualityMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDRMState InstanceID in A_ARG_TYPE_InstanceID CurrentDRMState out DRMState GetStateVariables InstanceID in A_ARG_TYPE_InstanceID StateVariableList in A_ARG_TYPE_StateVariableList StateVariableValuePairs out A_ARG_TYPE_StateVariableValuePairs SetStateVariables InstanceID in A_ARG_TYPE_InstanceID AVTransportUDN in A_ARG_TYPE_DeviceUDN ServiceType in A_ARG_TYPE_ServiceType ServiceId in A_ARG_TYPE_ServiceID StateVariableValuePairs in A_ARG_TYPE_StateVariableValuePairs StateVariableList out A_ARG_TYPE_StateVariableList AdjustSyncOffset InstanceID in A_ARG_TYPE_InstanceID Adjustment in A_ARG_TYPE_SyncOffsetAdj GetSyncOffset InstanceID in A_ARG_TYPE_InstanceID CurrentSyncOffset out SyncOffset SetSyncOffset InstanceID in A_ARG_TYPE_InstanceID NewSyncOffset in SyncOffset SyncPlay InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed ReferencePositionUnits in A_ARG_TYPE_SeekMode ReferencePosition in A_ARG_TYPE_SeekTarget ReferencePresentationTime in A_ARG_TYPE_PresentationTime ReferenceClockId in A_ARG_TYPE_ClockId SyncPause InstanceID in A_ARG_TYPE_InstanceID PauseTime in A_ARG_TYPE_PresentationTime ReferenceClockId in A_ARG_TYPE_ClockId SyncStop InstanceID in A_ARG_TYPE_InstanceID StopTime in A_ARG_TYPE_PresentationTime ReferenceClockId in A_ARG_TYPE_ClockId SetStaticPlaylist InstanceID in A_ARG_TYPE_InstanceID PlaylistData in A_ARG_TYPE_PlaylistData PlaylistDataLength in A_ARG_TYPE_PlaylistDataLength PlaylistOffset in A_ARG_TYPE_PlaylistOffset PlaylistTotalLength in A_ARG_TYPE_PlaylistTotalLength PlaylistMIMEType in A_ARG_TYPE_PlaylistMIMEType PlaylistExtendedType in A_ARG_TYPE_PlaylistExtendedType PlaylistStartObj in A_ARG_TYPE_PlaylistStartObjID PlaylistStartGroup in A_ARG_TYPE_PlaylistStartGroupID SetStreamingPlaylist InstanceID in A_ARG_TYPE_InstanceID PlaylistData in A_ARG_TYPE_PlaylistData PlaylistDataLength in A_ARG_TYPE_PlaylistDataLength PlaylistMIMEType in A_ARG_TYPE_PlaylistMIMEType PlaylistExtendedType in A_ARG_TYPE_PlaylistExtendedType PlaylistStep in A_ARG_TYPE_PlaylistStep GetPlaylistInfo InstanceID in A_ARG_TYPE_InstanceID PlaylistType in A_ARG_TYPE_PlaylistType PlaylistInfo out A_ARG_TYPE_PlaylistInfo

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 David ST QPlay:2 Bose Corporation http://www.bose.com SoundTouch 20 Bose SoundTouch Wireless Streaming Audio Device http://www.bose.com E8EB11BEC09D uuid:BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /Xml/AVTransport3.xml /AVTransport/Control /AVTransport/Event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /Xml/ConnectionManager3.xml /ConnectionManager/Control /ConnectionManager/Event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /Xml/RenderingControl3.xml /RenderingControl/Control /RenderingControl/Event urn:schemas-tencent-com:service:QPlay:2 urn:tencent-com:serviceId:QPlay /QPlay/Control /QPlay/Event /Xml/QPlay.xml

UPnP devices found : 1
Device #0: ID 0x0 David ST UID: uuid:BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D Location: http://192.168.0.102:8091/XD/BO5EBO5E-F00D-F00D-FEED-E8EB11BEC09D.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x4c MacBook Pro Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice

Reduce pre-load cache to 4096MB.

Hi I reduced the low level playback option to 4098, is this what you referring to, however is not working either. Please help!
David Guevara

Can you play to the built-in device?

Hi please be more explicit I don’t understand
Thanks

If you select the built in audio device instead of the Bose SoundTouch, are you able to play without issues?

I use a Soundtouch from Audirvana on Windows. I find that the Bose is generally OK BUT there are certain MQA files that just get stuck and lock up the Bose. I wonder is that your problem too?

Yes I have the same problem in windows, is there a workaround?I have some 192 24 bits songs and DDS
Thanks

Does your tracks are stored in a NAS?

no, HDD is attached to the macbook

Does the issue you have appear with any sample rate you try to play?

It does not work at all, does not play any song

Can you check the firewall settings: In System Preferences > Security and Privacy > Firewall > Firewall Options > Automatically allow signed software to receive incoming connections check that this setting is selected and “Block all incoming connections” is not selected.

Restart your WiFi router because it may have a problem transmitting the connection used by Audirvana Remote (Like the Apple Remote app that controls iTunes, which can be blocked for the same reasons)

Hi, my firewall is off, and I restarted my MAC, still not working, I’m very disappointed with this application, not worth the price, too many issues with playlists and playing wirelessly. This application was not ready for sale too many issues, very disappointed. Can I get my money back please?
Thanks
David Guevara

I reboot my wifi also