Cannot install demo, asking for license

I’ve tried installing the free demo, I have had an email confirming my free trial has started, but I get an error message from the app installer stating no license found, and the app is not installed on my PC. I’ve ensured I have checked the demo version, not existing user etc

Hello @Stever750,

Can you search the app Execute in Windows

Open the app and write “regedit” then press OK

You will see a window appearing, on the top of it you have a zone to put Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography

Double click on machine Guid, copy and paste the information in response of this mail so we can find you in our database.