All my attempts to login to my.audirvana.com server are not working. Is your server down and when will it be available? I need it working so I can answer a question that Antoine asked me to research. Thanks…….
I attempted again at 9:43m, California time, and was not able to log in.
I attempted again at 2:14pm, California time, and was still not able to log in.
No issues for me over the last few days so server does not appear down for me. Obvious suggestions
- Clear browser cache.
- Reboot network, internet modem and your computer.
- Try again after checking your firewall settings and are using the correct account credentials.
Thanks. I have already done the items you suggested above. When I attempt to login using CHROME, I receive the message “This site can’t be reached my.audirvana.com took too long to respond”.
When I attempt to login using SAFARI, the message ‘completing login’ appears and it hangs. Nothing happens.
Yes, I have cleared my cache, rebooted everything and the credentials I entered are correct. This is very strange. As I posted above, I have not been able to login since this morning. I was able to login to my.audirvan.com severals days ago but not now. I attempt to login again on Tuesday morning. Thanks again for your help.
Hi @hgeifman ,
Can you please reach out to me at [email protected] and indicate to me the email you used to create your account?
My email Address was sent as you requested.
When will my.audirvana.com be available? I need it to reset my streamer so I can use it. Thanks.
It is available at the time I speak. I will look at your email as soon as possible.
Audirvana on my Infigo Audio streamer is STUCK in an offline mode and I need your my.Audirvana web site to disconnected it.
This process will enable me to reset it and get it working.
When will I able to login into this site? Thanks.
I made a change to your account. Can you please try again to log in?
I cleared my cache at 6:14am California time and cannot log in. The screen says Completing login.…
I wait for one minute and still cannot login. What is going on? LMK. thanks…
I sent you a private message. I will need to check what is going on on your end.
This is additional information regarding the above post. Please review the following:
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I still cannot login Audirvana release 3.3.0 running on my Infigo Audio IS-Streamer. When I go to settings, it says offline meaning I cannot access my QoBuz account. All m devices are on the same network and I have re-booted all devices, including my router, several times. All other software, etc. are working perfectly. Everything was working perfectly until Infigo Audio updated their streamer to LINUX and to Audirvana release 3.3.0.
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In addition, I cannot login into my.audirvana.com using SAFARI on my MAC Computer. The last time I had this issue, you re-authorized me and it was working but not now. I can log in my.audirvana.com perfectly using CHROME. Why does it work for CHROME and not SAFARi? I was able to login my.audirvana last month and had no issues. Nothing has been changed.
As you had requested, I also sent you the 223 word document containing my session log. Thank you very much.
Antoine,
The last time this happened, you made a change to my Audirvana account. Since I cannot login to my.audirvana.com, does this explain why I cannot get the Audirvana App working on my iPad? Since Audirvana that is running on my iPad needs to verify my account, it might not be able to if I am locked out of my.audirvana.com? please review and advise……..thanks…..
Hi @hgeifman ,
It’s not the iPad that connects; it’s Audirvāna on your Linux or Mac device that connects.
I will sent you a DM to figure this out together.