Cannot play anything with using Steinberg UR12 in Mac OS Catalina

Hi,

I cannot play anything with using Steinberg UR12 in Mac OS Catalina. I press play, and the time code stays at 00:00

I can play with other cards.

I’ve tested changing all preferences in the application (MQA…)

The debug is attached,
thanks !!


Audirvana Mac Version 3.5.29 (3559)
macOS 10.15.2 with 16384MB RAM

Registrado a …

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 6 folders
AUTO: /Volumes/

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 4096

Max. memory for audio buffers: 1024MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Steinberg UR12
Model UID:YamahaUSBAudioDevice2:Yamaha Steinberg USB
UID:YamahaUSBAudioEngine2:0499:170a:0101:Steinberg UR12 :L-14344210

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: 192kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x58 Steinberg UR12 Manufacturer:Yamaha
Model UID:YamahaUSBAudioDevice2:Yamaha Steinberg USB UID:YamahaUSBAudioEngine2:0499:170a:0101:Steinberg UR12 :L-14344210

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 4096
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x59 2 channels starting at 1
6 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

6 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 3
Device #0: ID 0x5b Auriculares externos Manufacturer: Apple Inc. Model UID: Codec Output UID: BuiltInHeadphoneOutputDevice
Device #1: ID 0x4c MacBook Pro (altavoces) Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice
Device #2: ID 0x58 Steinberg UR12 Manufacturer: Yamaha Model UID: YamahaUSBAudioDevice2:Yamaha Steinberg USB UID: YamahaUSBAudioEngine2:0499:170a:0101:Steinberg UR12 :L-14344210

UPnP devices found : 0

Hello @DRV, can you check your firewall settings? You DAC need to get the access to Audirvana and it don’t seems to have the rights to get access to your computer.

Isn’t it connected via USB?

Hi!,

yes, it’s connected via USB. I turn off firewall, antivirus, test changing MQA… and does not work

Thanks

If you try to play through Apple Music does it work? Is it just with Audirvana that you have this issue?

I’m sorry, it’s true, in Apple Music does not work either

Install the latest driver and flash the firmware.