Thanks Jacob for your help. The Atoll Streamer cannot be selected even if it appears in the list. It worked fine with previous Audirvana version. It also works with mConnect iPhone app. Will wait from Audirvana support on Monday.
This option may not solve anything. I thought it would be nice to try.
I understand from the message that the streamer does not support a compatible PCM stream. But it’s strange that the previous version of Audirvana didn’t have this problem with this streamer.
Good luck, if the support makes time for you then it seems to be easy to solve with an update.
It was a quiet day in terms of presence of support on the forum.
Thanks Jacob for the follow up. I send an email to support to have assistance. I gave them the link of this thread so that the other people have some inside about how to solve this.
Do you have the previous version of Audirvana opened while you try to select it in Studio?
Hello Antoine,
Thanks for replying. No I did not have the previous version opened while trying to connect to the Atoll Streamer. I made several tests with the parameters but none of them seems to work. I don’t get what is the regression between Audirvana 3.5 and Audirvana Studio in my case. Nothing had changed but Audirvana software. I tested it with both my MacOs and my Windows OS.
Thanks a lot for the help
Have you tried to reboot the Atoll and/or disconnect/reconnect the Ethernet connection?
Yes, but still not working, don’t know what to do
Did you check the firewall. Disable it to test if it is enabled?
Hello bitracer, Thanks for you reply, firewall disabled but still not working. It looks like that th enew audirvana version is unable to connect to the Atoll Streamer when the previous one was able to
Hmm, something else is at play here. Did you recently install/update some “internet security” software?
Are you able to try from different PC? Another option would be to contact Atoll also. They advertise the streamer as “works with Audirvana”. I assume they’re able to test this on their side. If it’s not the streamer issue, at least you’ll have the confirmation.
I think it comes from the new version of audirvana (ie Audirvana Studio) since it worked fine with Audirvana 3.5. It does not work with my PC nor with my mac laptop nor with my wife laptop. Other App, such as mConnect does work fine.
To me, this still gives the impression that an error message is generated while determining whether a compatible PCM stream can be sent.
Yes I agree. But this was not the case before so there must have been a change when there were a migration from Audirvana 3.5 to Audirvana Studio
Hello @PEA,
Can you send us a copy of 3.5 while you have your Atoll selected? You can get it in Audirvana Settings>General>Debug Info
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
Hello Antoine,
Thanks for your help, here is the debug info:
Audirvana Mac Version 3.5.42 (3572)
macOS 10.14.6 with 8192MB RAM
Licence enregistrée pour XXXXXX
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: XXXXXXXXXXX
ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime
=================== AUDIO DEVICE ========================
Preferred device: UPnP: ATOLL STREAMER Model UID:ATOLL ELECTRONIQUE ATOLL STREAMER UID:uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B
Selected device:
UPnP device at http://192.168.1.11:8080/description.xml
ID 0x0 ATOLL STREAMER Manufacturer:ATOLL ELECTRONIQUE
Model UID:ATOLL ELECTRONIQUE ATOLL STREAMER UID:uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get:*:audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=88200;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=192000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L16;rate=192000;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=96000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=96000;channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=88200;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=88200;channels=2:DLNA.ORG_PN=LPCM
channels=2:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=192000;channels=1:DLNA.ORG_PN=LPCM
http-get:*:audio/L24;rate=192000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/x-mpeg:
http-get::audio/mpeg:
http-get::audio/mpegurl:
http-get::audio/x-mpegurl:
http-get::audio/scpls:
http-get::audio/ms-wma:
http-get::audio/x-ms-wma:
http-get::application/octet-stream:
http-get::audio/x-ms-asf:
http-get::application/ogg:
http-get::audio/mp4:
http-get::audio/x-flac:
http-wavetunes::audio/x-ms-wma:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
0 physical formats
Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:03:59
CurrentURI: http://192.168.1.24:18622/qobuz/130388781.MP3
CurrentURIMetadata: dc:titleLost Angel Nights</dc:title>upnp:artistJames Blake</upnp:artist>upnp:albumFriends That Break Your Heart</upnp:album>upnp:albumArtURIhttp://192.168.1.24:18622/qobuz/images/130388781.jpg</upnp:albumArtURI><res duration=“0:03:59” protocolInfo=“http-get::audio/mpeg:”>http://192.168.1.24:18622/qobuz/130388781.MP3</DIDL-Lite>
nextURI: http://192.168.1.24:18622/qobuz/130388782.MP3
nextURIMetadata:
upnp:classobject.item.audioItem.musicTrack</upnp:class>
dc:titleFriends That Break Your Heart</dc:title>
upnp:artistJames Blake</upnp:artist>
upnp:genreAlternatif et Indé</upnp:genre>
upnp:albumFriends That Break Your Heart</upnp:album>
<upnp:albumArtURI dlna:profileID=“JPEG_TN” xmlns:dlna=“urn:schemas-dlna-org:metadata-1-0/”>http://192.168.1.24:18622/qobuz/images/130388782.jpg</upnp:albumArtURI>
http://192.168.1.24:18622/qobuz/130388782.MP3</res>
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current device AVT service description:
<?xml version="1.0"?>1
0
SetAVTransportURI
InstanceID
in
A_ARG_TYPE_InstanceID
CurrentURI
in
AVTransportURI
CurrentURIMetaData
in
AVTransportURIMetaData
SetNextAVTransportURI
InstanceID
in
A_ARG_TYPE_InstanceID
NextURI
in
NextAVTransportURI
NextURIMetaData
in
NextAVTransportURIMetaData
GetMediaInfo
InstanceID
in
A_ARG_TYPE_InstanceID
NrTracks
out
NumberOfTracks
MediaDuration
out
CurrentMediaDuration
CurrentURI
out
AVTransportURI
CurrentURIMetaData
out
AVTransportURIMetaData
NextURI
out
NextAVTransportURI
NextURIMetaData
out
NextAVTransportURIMetaData
PlayMedium
out
PlaybackStorageMedium
RecordMedium
out
RecordStorageMedium
WriteStatus
out
RecordMediumWriteStatus
GetTransportInfo
InstanceID
in
A_ARG_TYPE_InstanceID
CurrentTransportState
out
TransportState
CurrentTransportStatus
out
TransportStatus
CurrentSpeed
out
TransportPlaySpeed
GetPositionInfo
InstanceID
in
A_ARG_TYPE_InstanceID
Track
out
CurrentTrack
TrackDuration
out
CurrentTrackDuration
TrackMetaData
out
CurrentTrackMetaData
TrackURI
out
CurrentTrackURI
RelTime
out
RelativeTimePosition
AbsTime
out
AbsoluteTimePosition
RelCount
out
RelativeCounterPosition
AbsCount
out
AbsoluteCounterPosition
GetDeviceCapabilities
InstanceID
in
A_ARG_TYPE_InstanceID
PlayMedia
out
PossiblePlaybackStorageMedia
RecMedia
out
PossibleRecordStorageMedia
RecQualityModes
out
PossibleRecordQualityModes
GetTransportSettings
InstanceID
in
A_ARG_TYPE_InstanceID
PlayMode
out
CurrentPlayMode
RecQualityMode
out
CurrentRecordQualityMode
Stop
InstanceID
in
A_ARG_TYPE_InstanceID
Play
InstanceID
in
A_ARG_TYPE_InstanceID
Speed
in
TransportPlaySpeed
Pause
InstanceID
in
A_ARG_TYPE_InstanceID
Seek
InstanceID
in
A_ARG_TYPE_InstanceID
Unit
in
A_ARG_TYPE_SeekMode
Target
in
A_ARG_TYPE_SeekTarget
Next
InstanceID
in
A_ARG_TYPE_InstanceID
Previous
InstanceID
in
A_ARG_TYPE_InstanceID
SetPlayMode
InstanceID
in
A_ARG_TYPE_InstanceID
NewPlayMode
in
CurrentPlayMode
GetCurrentTransportActions
InstanceID
in
A_ARG_TYPE_InstanceID
Actions
out
CurrentTransportActions
TransportState
string
STOPPED
PLAYING
PAUSED_PLAYBACK
TRANSITIONING
NO_MEDIA_PRESENT
TransportStatus
string
OK
ERROR_OCCURRED
PlaybackStorageMedium
string
NETWORK
RecordStorageMedium
string
NOT_IMPLEMENTED
PossiblePlaybackStorageMedia
string
PossibleRecordStorageMedia
string
CurrentPlayMode
string
NORMAL
NORMAL
SHUFFLE
REPEAT_ONE
REPEAT_ALL
TransportPlaySpeed
string
1
RecordMediumWriteStatus
string
NOT_IMPLEMENTED
CurrentRecordQualityMode
string
NOT_IMPLEMENTED
PossibleRecordQualityModes
string
NumberOfTracks
ui4
0
1
CurrentTrack
ui4
0
1
1
CurrentTrackDuration
string
CurrentMediaDuration
string
CurrentTrackMetaData
string
CurrentTrackURI
string
AVTransportURI
string
AVTransportURIMetaData
string
NextAVTransportURI
string
NextAVTransportURIMetaData
string
RelativeTimePosition
string
AbsoluteTimePosition
string
RelativeCounterPosition
i4
AbsoluteCounterPosition
i4
CurrentTransportActions
string
LastChange
string
A_ARG_TYPE_SeekMode
string
TRACK_NR
A_ARG_TYPE_SeekTarget
string
A_ARG_TYPE_InstanceID
ui4
Current device RootDevice description:
<?xml version="1.0"?>1
0
<dlna:X_DLNADOC xmlns:dlna=“urn:schemas-dlna-org:device-1-0”>DMR-1.50</dlna:X_DLNADOC>
<pnpx:X_compatibleId xmlns:pnpx=“http://schemas.microsoft.com/windows/pnpx/2005/11”>MS_DigitalMediaDeviceClass_DMR_V001</pnpx:X_compatibleId>
<pnpx:X_deviceCategory xmlns:pnpx=“http://schemas.microsoft.com/windows/pnpx/2005/11”>Multimedia.DMR</pnpx:X_deviceCategory>
<pnpx:X_hardwareId xmlns:pnpx=“http://schemas.microsoft.com/windows/pnpx/2005/11”>BridgecoCE2DM870_0xBD</pnpx:X_hardwareId>
urn:schemas-upnp-org:device:MediaRenderer:1
ATOLL STREAMER
ATOLL ELECTRONIQUE
http://www.atoll-electronique.com/</manufacturerURL>
High End Streaming Client
ATOLL STREAMER
1.0
http://www.atoll-electronique.com/</modelURL>
0011F6A9456B
uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B
123810928305556upc
image/jpeg
48
48
24
/BCO_device_sm_icon.jpg
image/jpeg
120
120
24
/BCO_device_lrg_icon.jpg
image/png
48
48
24
/BCO_device_sm_icon.png
image/png
120
120
24
/BCO_device_lrg_icon.png
urn:schemas-upnp-org:service:RenderingControl:1
urn:upnp-org:serviceId:RenderingControl
/RenderingControl/desc.xml
/RenderingControl/ctrl
/RenderingControl/evt
urn:schemas-upnp-org:service:ConnectionManager:1
urn:upnp-org:serviceId:ConnectionManager
/ConnectionManager/desc.xml
/ConnectionManager/ctrl
/ConnectionManager/evt
urn:schemas-upnp-org:service:AVTransport:1
urn:upnp-org:serviceId:AVTransport
/AVTransport/desc.xml
/AVTransport/ctrl
/AVTransport/evt
urn:schemas-dm-holdings-com:service:X_HtmlPageHandler:1
urn:schemas-dm-holdings-com:serviceId:X_HtmlPage
/HtmlPageHandler/desc.xml
/HtmlPageHandler/ctrl
/HtmlPageHandler/evt
urn:schemas-dm-holdings-com:service:X_WholeHomeAudio:1
urn:schemas-dm-holdings-com:serviceId:X_WholeHomeAudio:1
/WholeHomeAudio/desc.xml
/WholeHomeAudio/ctrl
/WholeHomeAudio/evt
http://192.168.1.11</presentationURL>
UPnP devices found : 1
Device #0: ID 0x0 ATOLL STREAMER UID: uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B Location: http://192.168.1.11:8080/description.xml
CoreAudio audio path, buffer I/O frame size: 0
Max. memory for audio buffers: 5120MB
Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled
Local devices found : 1
Device #0: ID 0x2e Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:126 UID: AppleHDAEngineOutput:1B,0,1,1:0
Hello @PEA,
We will send this information to ATOLL as soon as possible and we hope they will come back to us really fast.
Hello,
Thanks Antoine for your prompt answer. It seems that Atoll team already contacted you about this issue. Would you be able to correct it on the news Audirvana Studio to make it work as good as with Audirvana 3.5?
Thanks for your help,
Regards,
PEA
I sent you a direct message about this and thought you already tried the version I gave you, can you try it?
Hello Antoine, I just saw it. I tested the new version and it works perfectly on my mac.
Thanks a lot for your prompt help!
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