Can't connect to my streamer with Studio

djoule · June 14, 2021, 8:20pm

I’m a user of the former version of Audirvana (Audirvana Mac Version 3.5.46 (3576))
I’m streaming easily from my mac to my DAC.

I’ve tried Audirvana Studio
Audirvana Mac Version 1.4.0 (10040)
macOS 10.14.6 with 32768MB RAM

But Studio refuses to select my DAC (though it can detect it).
When I try to select the DAC, it stays on Apple integrated out.

Connection to the DAC is through Ethernet+CPL.

Does anyone sees what I should do ?

philipjohnson · June 15, 2021, 2:10am

Maybe??? choose in your sound drop down from upper bar your output as your sac.

djoule · June 15, 2021, 4:50pm

Nope not working either

VoyagerDude · June 15, 2021, 5:37pm

Which DAC?
USB connected?
Maybe try a different USB port?

What happens if you try to select your dac as default output using the Mac Audio MIDI app?

djoule · June 19, 2021, 7:31am

DAC : Atoll ST200 connected through Ethernet.
As it’s not USB connected, I don’t see anything on the MAC Audio Midi App.

VoyagerDude · June 19, 2021, 7:34am

Got it. Does it show up in other dlna control points?
Audirvana dlna support is not always reliable.

djoule · June 19, 2021, 8:10am

It works perfectly with Audirvana ‘regular’ version.
It just doesn’t work with Audirvana studio.

PEA · September 12, 2021, 9:48am

Hello,
I have exactly the same issue with my Atoll ST200 streamer. It worked very fine with previous Audirvana version but can’t make it work with the Audirvana Studio. If connected in USB it works. Any idea why such a problem? Everything is Ethernet connected.
Many thanks a lot for your help,
Regards,
PE

Jacob · September 12, 2021, 10:14am

Can you share the Debug info here?

bitracer · September 12, 2021, 10:15am

It could be a firewall issue.

PEA · September 12, 2021, 11:10am

Audirvana Mac Version 1.6.4 (10604)
macOS 10.15.7 with 32768MB RAM

Connected account: XXXXXXXXXXXXXXXXXXXXXXXXXX

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/xxx/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 50297

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Hi-Fi Sublime

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 29696MB
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
ATOLL ELECTRONIQUE ATOLL STREAMER
Model UID:ATOLL ELECTRONIQUE ATOLL STREAMER
UID:uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B

Active Sample Rate: 48kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x4b Haut-parleurs MacBook Pro
Manufacturer: Apple Inc.
Model Name: Apple Inc. Haut-parleurs MacBook Pro
Model UID: Speaker
UID: BuiltInSpeakerDevice

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 15 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Renderer
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x4c 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

4 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

Local devices found : 1
Device #0: ID 0x4b Haut-parleurs MacBook Pro Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. Haut-parleurs MacBook Pro

UPnP devices found : 1
Device #0: ID 0x0 ATOLL STREAMER UID: uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B Location: http://192.168.1.15:8080/description.xml

PEA · September 12, 2021, 11:11am

Thanks for your help!

Jacob · September 12, 2021, 1:01pm

So if I understand correctly, the Atoll is visible at the possible output devices. And you can also select it as preferred output. But the built-in output remains selected.

If you open the OSX console and then in Audirvana select the different outputs, can you see if there is a warning about why the streamer cannot be selected?

Jacob · September 12, 2021, 1:20pm

To avoid playback problems in general, I would lower the buffer setting quite a bit.

PEA · September 12, 2021, 1:34pm

UPnP parse protocols error: unrecognized PCM. Received protocol info is:

http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=96000;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=96000;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=88200;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=88200;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=192000;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L16;rate=192000;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=44100;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=44100;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=48000;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=48000;channels=2:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=96000;channels=1:DLNA.ORG_PN=LPCM,http-get::audio/L24;rate=96000;channels<…>

PEA · September 12, 2021, 1:35pm

UPnP select device: Error parsing streams protocols for device: uuid:5F9EC1B3-FF59-19BB-8530-0011F6A9456B No supported PCM format

PEA · September 12, 2021, 1:38pm

Will do that thnaks

Jacob · September 12, 2021, 1:53pm

Does anything change if you enable the ‘do not use raw PCM’ option?

PEA · September 12, 2021, 2:15pm

I don’t see where i can select this option:
My DAC input window is as such:

Jacob · September 12, 2021, 2:20pm

The Atoll streamer must be selected for this option to become available. But if it is not possible to temporarily select the Atoll, then it will not be possible to select the option .

Maybe someone else has an idea. Or else just wait for a response from Audirvana support on Monday. @Antoine