I’m not able to create an account for trial test, I have tried two differents email addresses and I get the password, activate the account but I can’t login because it says: “We can’t seem to find your account”
I’ve tried to recover the password and I have receive in the email address the verification code but when I hit continue it says again the issue with the account not found.
I’m on mac as well but this is an account issue not an installer.
I’ll try tomorrow if I can create the account, I was able to download the mac installer but when I try to open the app it prompts for the serial/activation and I can’t login without the account.
I have the same exact issue on a pc. I mean exactly.Been driving me crazy and I have tried everything also.
Different computers browsers, etc. It’s a problem on Audirvana’s end and no help whatsover which makes me wonder why I am even trying it and wasting my time! Roon works perfectly with incredible support!!Antoine’s answer was to go to this forum. What a waste off time!!!
Me and My friend have the same problem “An account could not be found for the provided user ID.” but emails from Audirvana is sending correct ‘Audirvana Users account email verification code’
There have been these very last days two bugs on our mailing provider servers for which I’ve developed two workarounds,
The last one is now up and running, and the link to confirm your account creation in the email is again working.
So now you can click again on the “Try Audirvāna Studio” button in the email you have received after having filled the account creation form on audirvana.com. This will confirm your account creation, and lead you to the download page.
Thank you, I’m already testing it and I love it.
I have a Denon DNP-800NE and I can send my music library via UPnP and it works perfectly using the Audirvana remote app from my phone.