Can't download trial software

Hi, I am attempting to download the trial version of Studio. I get the error below when accessing the download URL from the browser.
Due to an internal error, this web page could not be loaded. We recommend that you close this page.

Microsoft Defender for Office 365 has encountered an error.

Any Ideas ?

There can be some things you can try on the top of my head:

  • Restart your computer (I know…I know… but there can be some service or app in the way).
  • If you are using a VPN (like NordVPN) disable it.
  • If you are using an add blocker on your browser (like AddGuard) disable it for the Audirvana site.
  • Delete your browsers cache.
  • Try another web browser.
  • Check the Windows defender settings/history in Windows.
  • Check if there are any Windows/Defender updates.

Probably there are more things you can try, but (without any more info) this is what I can come up with now.


Just another sunny day in windows land :stuck_out_tongue_closed_eyes:

@AndyLubke , you have me blocked from pm you , I have a question I don’t want to ask you here. PM me when you have a few minutes free.

Hey welcome @daveyg , hopefully you’ll get it sorted soon :+1:t2:

No I did not block you :wink: It seems I have my PMs of in the settings somewhere. To lazy to figure it out :wink: .
I have seen your other thread with the bitlocker problem. Nasty stuff… I will look it up and answer you there.

1 Like

Hi @daveyg ,

Do you get this error each time you go here? Download - Audirvana?

Hi Antoine, yes I get the error every time I attempt to download Audirvana Studio. The error has nothing to do with the AV program I have on my PC. I think the URL is being checked at the mail server level.

The reason I think it’s the mailer is that the download url in the email has been prefixed with the ATP url generated by I believe this is causing it to fail as the original url is not being interpreted correctly.

Other suggestions:

  1. Login to and click on “Download”

  2. Disable Defender protection (at least temporary) - Settings/Updates & Security

I understand, I enabled your account manually, so you can now log to your account.

1 Like

Thank you all for your assistance.I now have Audirvana installed and up and running.


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