Hi, i have downloaded the trial of Audiovana Studio.
I can play my music through my Linn HiFi with no problems.
When i am out in the coffee shop i cannot play any music with my headphones (Samsung Galaxy Buds 2), i keep getting the same error message “unable to change to integer mode”.
Audiovana Studio, Microsoft Surface Pro 9, window 11.
Were am i going wrong.
Thank You.
Hi @ted_p,
Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content. All you have to do is paste it in response to this message
Hi, my reply to you email did not work.
hear are the Debug Logs.
Audirvana Studio 2.7.0 (20700)
Windows 11 (22631) with 16GB physical RAM
Connected account of : Edward Peffers
NETWORK
Status: available
Available network interfaces:
Costa Coffee Public WiFi ({2951183f-f6c3-45a0-972b-439a930fd043}) is PUBLIC
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled
Third party firewall installed and registered in place of Windows Defender:
Norton 360
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: E:\NAS BACKUP (27-11-2023)\Music\Flac
Library database path: C:\Users\edwar\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite
Local audio files fingerprinting
Fingerprinting track 4817/22661 : E:\NAS BACKUP (27-11-2023)\Music\Flac\Rock-Pop\CD\Enya\Watermark\06 - Miss Clare Remembers.flac
Remote Control server:
Listening on 172.16.0.234 on port 57792
ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 8192MB
Local Audio Engine: WASAPI
Use max I/O buffer size: ON
Preferred device:
Headphones (Galaxy Buds2 (48AF))
Model UID:BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a013
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{871c82bc-16d9-47e2-b0f5-e9dd2e6879b7}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Active Sample Rate: 48kHz
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:Headphones (Galaxy Buds2 (48AF))
Manufacturer: Microsoft
Model name: Bluetooth Peripheral Device
Model UID: BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a013
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{871c82bc-16d9-47e2-b0f5-e9dd2e6879b7}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability
Unhandled (PCM conversion) with boost gain of 6dB
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz
2 ch Integer PCM 32bit little endian 192kHz
Local devices found : 2
Device #0: Speakers (Realtek High Definition Audio(SST))
Manufacturer: Realtek
Model UID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0274&SUBSYS_10EC1284&REV_1000
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{f5d5b7ec-9d0f-457f-9036-3e0a1198219d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Intel High Definition Audio
Device #1: Headphones (Galaxy Buds2 (48AF))
Manufacturer: Microsoft
Model UID: BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&a013
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{871c82bc-16d9-47e2-b0f5-e9dd2e6879b7}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Bluetooth Peripheral Device
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0
Hi @ted_p,
When you have your Galaxy Buds connected, can you hear YouTube videos, for example? If you try to play music with the buds while Audirvāna is open (and your buds are selected in it), does it try to play your music?
Hi, sorry for the late reply.
Yes i can play music with youtube while Audiovana Studio is running.
I can also play music with my Galaxy Buds using the Qobuz app.
Audiovana Studio is the only program i cannot play music using my Galaxy Buds.