Can't Play Music

I cannot play any music off of my hard drive. It just says “loading first track” and then I get the message “unable to open audio file for playback”

This was happening in Audirvana and then I upgraded to Audirvana Studio thinking maybe I just needed the new version and its doing the same thing.

I also get this error when I open the software “Error Logging to HRA-Streaming”

I am on a MAC with updated OS Montery 12.3.1

Please help!

turn off youtube first

Hello @mikedifr0923,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.