Can't play podcasts

Studio
1

AS is failing to play podcasts. when selecting a podcast to play it becomes unresponsive with a spinning beachball. I have to force quit it.

Audirvana Studio 2.8.0 (20800)

macOS Version 14.4 (Build 23E214) with 16GB physical RAM

Connected account of : Daz Davies

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/2TB SSD/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/dazdavies/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 219

Remote Control server:
Listening on 127.0.0.1 on port 51977

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Active method: UPnP

Preferred device: [UPnP] Marantz PM7000N Model UID:Marantz Marantz PM7000N UID:uuid:a1838f15-12ce-1edc-0080-000678c1b5ea

Selected device:Marantz PM7000N
Manufacturer: Marantz
Model name: Marantz PM7000N
Model UID: Marantz Marantz PM7000N
UID: uuid:a1838f15-12ce-1edc-0080-000678c1b5ea
UPnP device at http://192.168.1.31:60006/upnp/desc/aios_device/aios_device.xml
ID 0x0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Not native DSD capable
Avoid RAW PCM streams: Yes
Unwanted playback stop workaround: No

UPnP / DLNA supported protocols :
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Native Gapless playback: Yes
Universal Gapless playback active: No
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 0
MediaDuration: 00:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:
Play,Stop,Next,Previous

Current device AVT service description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27230980993 uuid:a1838f15-12ce-1edc-0080-000678c1b5ea urn:schemas-upnp-org:device:MediaRenderer:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:b7044d0a-53f9-13c6-0080-000678c1b5ea QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:4559f29b-bc1e-18c3-0080-000678c1b5ea urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27230980993 uuid:a452730e-ea5c-ca5c-310d-114f1886e668 AIOS:0001 2 1702025411 Sat 2023-12-09 00:04:53 3.1.232 00:06:78:C1:B5:E8 en_EU 4 Aios 4.025 1 Production 00:06:78:C1:B5:EA urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Marantz PM7000N Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz PM7000N Aios 4.025 BLM27230980993 uuid:c784c927-f52f-da78-96bb-088b9b0f1519 True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27230980993 uuid:a1838f15-12ce-1edc-0080-000678c1b5ea urn:schemas-upnp-org:device:MediaRenderer:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:b7044d0a-53f9-13c6-0080-000678c1b5ea QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 uuid:4559f29b-bc1e-18c3-0080-000678c1b5ea urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Marantz PM7000N Marantz http://www.marantz.com Marantz PM7000N Aios 4.025 BLM27230980993 uuid:a452730e-ea5c-ca5c-310d-114f1886e668 AIOS:0001 2 1702025411 Sat 2023-12-09 00:04:53 3.1.232 00:06:78:C1:B5:E8 en_EU 4 Aios 4.025 1 Production 00:06:78:C1:B5:EA urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Marantz PM7000N Marantz http://www.marantz.com Shares User defined folders and files to other Universal Plug and Play media devices. Marantz PM7000N Aios 4.025 BLM27230980993 uuid:c784c927-f52f-da78-96bb-088b9b0f1519 True True True True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

UPnP devices found : 3
Device #0: ID 0x0 : Marantz PM7000N
UID: uuid:a1838f15-12ce-1edc-0080-000678c1b5ea
Location: http://192.168.1.31:60006/upnp/desc/aios_device/aios_device.xml
Manufacturer: Marantz
Model name: Marantz PM7000N
Device #1: ID 0x0 : Bose Soundbar 500
UID: uuid:d7f33b81-4996-5ac1-e364-4acccd6e3183
Location: http://192.168.1.5:8091/d7f33b81-4996-5ac1-e364-4acccd6e3183.xml
Manufacturer: Bose
Model name: Bose Soundbar 500
Device #2: ID 0x0 : [LG] webOS TV SK8500PLA
UID: uuid:4186ec2c-abb5-04e6-0034-f8fd7a65d231
Location: http://192.168.1.20:1615/
Manufacturer: LG Electronics.
Model name: LG TV

Local

Max. memory for audio buffers: 2920MB

Local Audio Engine: CoreAudio
Actual I/O buffer frame size: 0

Local devices found : 4
Device #0: ID 0x1dc DELL U2720Q
Manufacturer: DEL
Model UID: 10ACB041-0000-0000-321E-0103803C2278
UID: 10ACB041-0000-0000-321E-0103803C2278
Model name: DELL U2720Q
Device #1: ID 0x50 External Headphones
Manufacturer: Apple Inc.
Model UID: Codec Output
UID: BuiltInHeadphoneOutputDevice
Model name: Apple Inc. External Headphones
Device #2: ID 0x4a Mac mini Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac mini Speakers
Device #3: ID 0x57 Microsoft Teams Audio
Manufacturer: Microsoft Corp.
Model UID: MSLoopbackDriverDevice_ModelUID
UID: MSLoopbackDriverDevice_UID
Model name: Microsoft Corp. Microsoft Teams Audio

Chromecast

Chromecast devices found : 0

2

Hi @Dazza,

For testing purposes, can you try using External Headphones as audio output?

3

Same issue @Antoine

Audirvana Studio 2.8.0 (20800)

macOS Version 14.4 (Build 23E214) with 16GB physical RAM

Connected account of : Daz Davies

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/2TB SSD/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/dazdavies/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 219

Remote Control server:
Listening on 127.0.0.1 on port 51977

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 2920MB

Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: ON
Actual I/O buffer frame size: 4096

Preferred device:
Apple Inc. External Headphones
Model UID:Codec Output
UID:BuiltInHeadphoneOutputDevice

Active Sample Rate: 48kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:External Headphones
Manufacturer: Apple Inc.
Model name: Apple Inc. External Headphones
Model UID: Codec Output
UID: BuiltInHeadphoneOutputDevice
ID 0x50

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 15 to 4096 frames
Current I/O buffer frame size : 4096

Volume Control
Physical: Yes
Virtual: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x51 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

4 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

Local devices found : 4
Device #0: ID 0x1dc DELL U2720Q
Manufacturer: DEL
Model UID: 10ACB041-0000-0000-321E-0103803C2278
UID: 10ACB041-0000-0000-321E-0103803C2278
Model name: DELL U2720Q
Device #1: ID 0x50 External Headphones
Manufacturer: Apple Inc.
Model UID: Codec Output
UID: BuiltInHeadphoneOutputDevice
Model name: Apple Inc. External Headphones
Device #2: ID 0x4a Mac mini Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac mini Speakers
Device #3: ID 0x57 Microsoft Teams Audio
Manufacturer: Microsoft Corp.
Model UID: MSLoopbackDriverDevice_ModelUID
UID: MSLoopbackDriverDevice_UID
Model name: Microsoft Corp. Microsoft Teams Audio

UPnP

UPnP devices found : 3
Device #0: ID 0x0 : Marantz PM7000N
UID: uuid:a1838f15-12ce-1edc-0080-000678c1b5ea
Location: http://192.168.1.31:60006/upnp/desc/aios_device/aios_device.xml
Manufacturer: Marantz
Model name: Marantz PM7000N
Device #1: ID 0x0 : Bose Soundbar 500
UID: uuid:d7f33b81-4996-5ac1-e364-4acccd6e3183
Location: http://192.168.1.5:8091/d7f33b81-4996-5ac1-e364-4acccd6e3183.xml
Manufacturer: Bose
Model name: Bose Soundbar 500
Device #2: ID 0x0 : [LG] webOS TV SK8500PLA
UID: uuid:4186ec2c-abb5-04e6-0034-f8fd7a65d231
Location: http://192.168.1.20:1615/
Manufacturer: LG Electronics.
Model name: LG TV

Chromecast

Chromecast devices found : 0

4

You don’t have to put your debug info each time you reply :wink:

Ok, so you still have this issue, have you tried to disconnect and then reconnect your account? To do this you need to go to Audirvāna settings, My Account section.

5

Just tried doing that and it’s still the same @Antoine I just gets stuck at “loading first tracks” and the becomes unresponsive with the spinning beachball.

6

any other suggestions @Antoine ?

7

Can you indicate me the podcast you try to play?

8

Any I’ve tried but specifically The Kickabout with Johnny Vaughn. It’s a Radio X podcast here in the UK

9

I have the same issue as yours for this podcast, do you have it with other?

10

@Antoine Seems to be an issue with Radio X podcasts. I’ve tried BBC podcasts and they seem ok. With the Radio X podcasts, they either won’t play at all and make AS unresponsive with the spinning beachball OR, they’ll play but still make AS unresponsive with the spinning beachball.

11

Ok, I will see this with Damien as soon as possible.

1 Like
12

We will need to contact Airable on this.

13

@Antoine Who or what is Airable?

14

airable.radio | airable (airablenow.com)

1 Like
15

Airable is our radio provider, they are the one that give us access to thousands radios/podcasts.

16

Thanks @Antoine Let’s hope they can resolve it.

17

Is there any update on this @Antoine ? Have you heard anything from Airable?

18

@Antoine Any update on this yet?

19

Hi @Dazza,

It seems the issue is related to radio X own servers :confused:

I tried the Danny Wallace’s important broadcast, and it worked but needed to wait a but on macOs to get the podcast playing.

20

Thanks @Antoine I’ll just use a different platform to listen to those specific podcasts then. They work fine on the Mac podcasts app.