Can't search Tidal

When I search now, I only have the Local option, Tidal option is gone. Is this another bug?

Hello @redrich2000, can you look in Audirvana setting in the Streaming section if you have your Tidal account connected?

Yes, definitely connected to Tidal.

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Actually, Tidal is showing as connected in the sidebar and I can see Tidal content, but when I go to settings, it says not connected, but connect is greyed out.

Audirvana Mac Version 3.5.40 (3570)
macOS 10.15.6 with 16384MB RAM

Registered to Richard Bailey

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 96.2394
Phase = 45

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/richardbailey/Torrents/24-96 audio
iTunes/Music library synchronization: not synchronized
Library database path: /Users/richardbailey/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
Schiit Eitr
Model UID:Schiit Eitr:0D8C:0004
UID:AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14400000:1

Currently playing in standard 32bit float mode
Device: 2ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x2a Schiit Eitr Manufacturer:Schiit Audio
Model UID:Schiit Eitr:0D8C:0004 UID:AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14200000:1

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x2b 2 channels starting at 1
18 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

24 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x34 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:7 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x2a Schiit Eitr Manufacturer: Schiit Audio Model UID: Schiit Eitr:0D8C:0004 UID: AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14200000:1

UPnP devices found : 2
Device #0: ID 0x0 [AV] Samsung Soundbar Q70R UID: uuid:2049b308-a4ba-4038-9f7d-471e45775d9f Location: http://192.168.20.10:9197/dmr
Device #1: ID 0x0 [TV] Samsung 8 Series (55) UID: uuid:5a3d7ea3-588b-46ab-a858-c13023a3c758 Location: http://192.168.20.15:9197/dmr

Have you tried to restart Audirvana?

No change:

Audirvana Mac Version 3.5.40 (3570)
macOS 10.15.6 with 16384MB RAM

Registered to Richard Bailey

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 96.2394
Phase = 45

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/richardbailey/Torrents/24-96 audio
iTunes/Music library synchronization: not synchronized
Library database path: /Users/richardbailey/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
Schiit Eitr
Model UID:Schiit Eitr:0D8C:0004
UID:AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14400000:1

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x2a Schiit Eitr Manufacturer:Schiit Audio
Model UID:Schiit Eitr:0D8C:0004 UID:AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14200000:1

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to MQA Decoder
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x2b 2 channels starting at 1
18 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

24 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x34 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:7 UID: AppleHDAEngineOutput:1B,0,1,2:0
Device #1: ID 0x2a Schiit Eitr Manufacturer: Schiit Audio Model UID: Schiit Eitr:0D8C:0004 UID: AppleUSBAudioEngine:Schiit Audio:Schiit Eitr:14200000:1

UPnP devices found : 1
Device #0: ID 0x0 [AV] Samsung Soundbar Q70R UID: uuid:2049b308-a4ba-4038-9f7d-471e45775d9f Location: http://192.168.20.10:9197/dmr

You still can’t connect to Tidal in Audirvana settings?

Same issue as before, it is connected in the sidebar and I can see Tidal content. But in settings under Tidal, it says not connected but connect is greyed out.

Can you check your database using the three commands in the Maintenance section of the preferences page?

Tried the first command, it produced a long list that went off the bottom of the screen so there was no way to close it. I had to quit the app.

I think you will need to delete your database to create a new one because it is corrupted. Don’t worry, It won’t affect your metadata but you will need to back-up your Playlists by exporting them before deleting the database file.

To delete your database, close Audirvana then you can go in the Finder:

  1.  Open its Go menu
    
  2.  Pressing the option (or alt) key, and maintain it pressed. This reveals the Library command in this Go menu.
    
  3.  Click on this Library command
    
  4.  In the Finder window that opens, navigate into Application Support, then Audirvana
    
  5.  You’ll find there the file AudirvanaPlusDatabaseV2.sqlite (This is the one for Audirvana 3.5, the other is for the older version 3).

Fixed, thank you :slight_smile: