Connecting to Arcam AVR 550 in 96Khz

Hello,

I am only able to play Qobuz music through Audirvana Studio if the tracks are up to 48Khz, if I play a 96Khz Track. Then I get strange displays on the AVR and no sound. I can get it to work if I disable output greather than 48 in the config but theortically the AVR550 should be able to play up to 192Khz

Here are by Debug info, the Arcam AVR-550 has the latest firmware version (7.15)

Is there something I must change in the config of the Audirvana Studio to play in 96Khz ?

Below are my debug info :
Audirvana Studio 1.8.1 (10801)

macOS 10.14 with 16GB physical RAM

Connected account: XXXX

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/LaFamille/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 59563

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: ARCAM ARCAM AVR Model UID:ARCAM Arcam Avr UID:uuid:3dcc7100-f76c-11dd-87af-002261fd03ba

Currently playing to UPnP device at 24 bits 96kHz
Selected device:
UPnP device at http://192.168.2.42:8080/dd.xml
ID 0x0 Arcam Avr
Manufacturer: ARCAM
Model Name:
Model UID: ARCAM Arcam Avr
UID: uuid:3dcc7100-f76c-11dd-87af-002261fd03ba

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: Yes
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mpeg:DLNA.ORG_PN=MP3X
http-get::audio/L16:
http-get::audio/L16;rate=11000;channels=1:
http-get::audio/L16;rate=11000;channels=2:
http-get::audio/L16;rate=11025;channels=1:
http-get::audio/L16;rate=11025;channels=2:
http-get::audio/L16;rate=22000;channels=1:
http-get::audio/L16;rate=22000;channels=2:
http-get::audio/L16;rate=22050;channels=1:
http-get::audio/L16;rate=22050;channels=2:
http-get::audio/L16;rate=44100;channels=4:
http-get::audio/L16;rate=44100;channels=6:
http-get::audio/L16;rate=44100;channels=8:
http-get::audio/L16;rate=8000;channels=1:
http-get::audio/L16;rate=8000;channels=2:
http-get::audio/L8:
http-get::audio/L8;rate=11000;channels=1:
http-get::audio/L8;rate=11000;channels=2:
http-get::audio/L8;rate=11025;channels=1:
http-get::audio/L8;rate=11025;channels=2:
http-get::audio/L8;rate=22000;channels=1:
http-get::audio/L8;rate=22000;channels=2:
http-get::audio/L8;rate=22050;channels=1:
http-get::audio/L8;rate=22050;channels=2:
http-get::audio/L8;rate=44100;channels=1:
http-get::audio/L8;rate=44100;channels=2:
http-get::audio/L8;rate=48000;channels=1:
http-get::audio/L8;rate=48000;channels=2:
http-get::audio/L8;rate=8000;channels=1:
http-get::audio/L8;rate=8000;channels=2:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/x-ms-wma:
http-get::audio/mpeg:
http-get::audio/mp4:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/m4b:
http-get::audio/x-m4b:
http-get::audio/x-aac:
DLNA 1.5: Yes
Gapless playback: No
Missing events workaround: No
Can play native DSD: No
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: STOPPED
CurrentTransportStatus: ERROR_OCCURRED
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: NOT_IMPLEMENTED
CurrentURI: http://192.168.2.76:49152/audirvana/audio_3.wav
CurrentURIMetadata:

dc:titleNo. 1 In E Major, MWV U 86 - “Sweet Remembrance”</dc:title>
dc:creatorDaniel Barenboim</dc:creator>
upnp:artistDaniel Barenboim</upnp:artist>
upnp:albumArtURIhttp://static.qobuz.com/images/covers/ac/es/r0fz1urgoesac_600.jpg</upnp:albumArtURI>
upnp:albumMendelssohn: Lieder ohne Worte</upnp:album>
upnp:originalTrackNumber1</upnp:originalTrackNumber>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.2.76:49152/audirvana/audio_3.wav

nextURI: NOT_IMPLEMENTED
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID CurrentPlayMode string NORMAL NORMAL SHUFFLE REPEAT_ALL RecordStorageMedium string NOT_IMPLEMENTED NOT_IMPLEMENTED LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentRecordQualityMode string NOT_IMPLEMENTED NOT_IMPLEMENTED CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 0 AVTransportURI string CurrentTrackMetaData string AVTransportURIMetaData string TransportPlaySpeed string 1 1 NextAVTransportURI string PossibleRecordQualityModes string NOT_IMPLEMENTED NOT_IMPLEMENTED PossibleRecordStorageMedia string NOT_IMPLEMENTED NOT_IMPLEMENTED AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string NETWORK NONE NETWORK CurrentTransportActions string PLAY STOP PAUSE SEEK NEXT PREVIOUS X_DLNA_SeekTime RecordMediumWriteStatus string NOT_IMPLEMENTED NOT_IMPLEMENTED PossiblePlaybackStorageMedia string NOT_IMPLEMENTED NOT_IMPLEMENTED TransportState string NO_MEDIA_PRESENT STOPPED PLAYING TRANSITIONING PAUSED_PLAYBACK NO_MEDIA_PRESENT NumberOfTracks ui4 0 1 0 A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME CurrentTrack ui4 0 1 1 0 TransportStatus string OK OK ERROR_OCCURRED A_ARG_TYPE_SeekTarget string

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Arcam Avr ARCAM http://www.arcam.co.uk ir-ser-FS2026-0500-0242_V2.6.19.60208-16 AVR390, AVR550, AVR850, SR250, AV860 http://www.arcamradio.co.uk 0f030b0406081f2701015904ffff1fff uuid:3dcc7100-f76c-11dd-87af-002261fd03ba image/png 48 48 32 /icon.png image/jpeg 48 48 32 /icon.jpg image/png 120 120 32 /icon2.png image/jpeg 120 120 32 /icon2.jpg urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport AVTransport/scpd.xml AVTransport/control AVTransport/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager ConnectionManager/scpd.xml ConnectionManager/control ConnectionManager/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl RenderingControl/scpd.xml RenderingControl/control RenderingControl/event DMR-1.50 VEN_2A2D&DEV_0001&SUBSYS_0001&REV_01 VEN_0033&DEV_0006&REV_01 MS_DigitalMediaDeviceClass_DMR_V001 MediaDevices Multimedia.DMR 0 1 DiracIO-50000

UPnP devices found : 1
Device #0: ID 0x0 Arcam Avr UID: uuid:3dcc7100-f76c-11dd-87af-002261fd03ba Location: http://192.168.2.42:8080/dd.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 13312MB
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 2
Device #0: ID 0x28 Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:130 UID: AppleHDAEngineOutput:1F,3,0,1,2:0 Model Name: Apple Inc. Sortie intégrée
Device #1: ID 0x41 DELL PRO STEREO HEADSET UC350 Manufacturer: GN Audio A/S Model UID: DELL PRO STEREO HEADSET UC350:0B0E:A509 UID: AppleUSBAudioEngine:GN Audio A/S:DELL PRO STEREO HEADSET UC350:00017759675E07:2 Model Name: GN Audio A/S DELL PRO STEREO HEADSET UC350

Can you lower the maximum amount of memory being used by Studio to 4000MB?

You need to go in the Loading Decoding section in the settings of Studio.

Thanks a lot, I did it, even tried down to 500Mb and it does not solve the issue.

Can you ask ARCAM if they are able to reproduce the issue on their side?

I just wrote to them at this very minute