I have a suggestion.Could customer control the device by logging in to their account?
When they encounter a problem with too many device, they can solve it by themselves instead of writing an email to the support department.
Hello @Yao ,
For the moment the account you created is only for Studio. We do not plan to add the possibility to let the removal of device activation for 3.5 in your account.
This might change in the future but we want you to be in direct contact with us to do this. You have the choice to send me a private message or send a mail at support@audirvana.com with your order reference.
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