Crashing on Mac

Studio
1

Hi, just downloaded AS and loaded some local flac and wav files. Everything seems fina and dandy but when pressing play, the computer crashes totally. Goes immediately black and restarts. Haven’t seem that happen in a long long time…

Tried it a few times, let it analyze all files etc. Nothing seems to help. Crashes every time.

I’m on a Mac Pro, running Catalina 10.15.7 64 gigs of RAM, audio files are on a separate Promise RAID.
Using a Antelope ZEN Go Audio interface (USB).
Downloaded Audirvana today

2

Hello @arnearnearne,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Please remove the line corresponding to your logged-in account to avoid displaying your email address and first name/last name publicly.

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

3

Thanks for replying so fast. Here you go…

Audirvana Studio 1.7.2 (10702)

macOS 10.15 with 64GB physical RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/P2/G Suite/z musik
iTunes/Music library synchronization: not synchronized
Library database path: /Users/arnelassenius/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 60501

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 62464MB
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Built-in Output
Model UID:
UID:

Active Sample Rate: 96kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x29 ZenGo SC USB
Manufacturer: Antelope Audio
Model Name: Antelope Audio ZenGo SC USB
Model UID: com_antelopeaudio_driver_AntelopeUSBAudioDevice:Zen Go Synergy Core USB
UID: com.antelope.23e5a01500200000.ZenGo SC USB

7 available sample rates up to 192000Hz
32000
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 29 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Multichannel: 8 channels
Preferred stereo channels L:1 R:2
Channel bitmap: Oxff, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 mapped to 2
Channel 3 mapped to 3
Channel 4 mapped to 4
Channel 5 mapped to 5
Channel 6 mapped to 6
Channel 7 mapped to 7

Audio channels in use
Number of channels: 8
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 8, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Channel #2 :Stream 0 channel 2
Channel #3 :Stream 0 channel 3
Channel #4 :Stream 0 channel 4
Channel #5 :Stream 0 channel 5
Channel #6 :Stream 0 channel 6
Channel #7 :Stream 0 channel 7

Stream ID 0x2a 8 channels starting at 1
14 virtual formats:
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 32kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz

14 physical formats
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
8 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 32kHz

Local devices found : 3
Device #0: ID 0x3b Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:120 UID: AppleHDAEngineOutput:1B,0,1,1:0 Model Name: Apple Inc. Built-in Output
Device #1: ID 0x42 DisplayPort Manufacturer: Apple Inc. Model UID: AppleHDA:120 UID: AppleHDAEngineOutputDP:0,1,0,1,2:0:{D109-8025-00005445} Model Name: Apple Inc. DisplayPort
Device #2: ID 0x29 ZenGo SC USB Manufacturer: Antelope Audio Model UID: com_antelopeaudio_driver_AntelopeUSBAudioDevice:Zen Go Synergy Core USB UID: com.antelope.23e5a01500200000.ZenGo SC USB Model Name: Antelope Audio ZenGo SC USB

UPnP devices found : 0

4

Reduce the preload cache to 2000MB.

1 Like
5

DISABLE Integer Mode and your not-so-random crashes will be gone.

1 Like
6

She’s a bit massive I would think

7

Thanks so much everybody! Integer mode fixed the crashes. Had to look for the tiny switch forever, though. The app looks great but won’t win any usability contests :laughing:. Found the cache settings just now… Cheers!

1 Like
8

You’re welcome.