Crashing when closing Audirvana

Hello @jsalino, which version of Audirvana are you using?

The most recent Mac version. Always up to date. Thank you

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info Audirvana button automatically copies all its content, all you have to do is paste it in response to this message.

Note same crashing happens with different audio interfaces. Not every time.

Audirvana Mac Version 3.5.33 (3563)
macOS 10.14.6 with 32768MB RAM

Registered to J*** S***

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/FLAC/FLAC Library
iTunes/Music library synchronization: not synchronized
Library database path: /Users/jodysalino/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 29696MB

Local Audio Engine:
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
Sonarworks Systemwide
Model UID:com_sonarworks_driver_SonarworksDevice:Sonarworks
UID:SonarworksEngine:0

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: ON

Selected device:
Local audio device
ID 0x76 Sonarworks Systemwide Manufacturer:SIA Sonarworks
Model UID:com_sonarworks_driver_SonarworksDevice:Sonarworks UID:SonarworksEngine:0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x77 2 channels starting at 1
6 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

6 physical formats
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 big endian Signed Integer 44.1kHz

Local devices found : 8
Device #0: ID 0x6b Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:66 UID: AppleHDAEngineOutput:1B,0,1,3:0
Device #1: ID 0x62 Built-in Line Output Manufacturer: Apple Inc. Model UID: AppleHDA:66 UID: AppleHDAEngineOutput:1B,0,1,4:1
Device #2: ID 0x5e Built-in Digital Output Manufacturer: Apple Inc. Model UID: AppleHDA:66 UID: AppleHDAEngineOutput:1B,0,1,5:2
Device #3: ID 0x2f Duet USB Manufacturer: Apogee Model UID: AppleUSBAudioDevice:Duet USB UID: AppleUSBAudioEngine:Apogee:Duet USB:400000:1,2
Device #4: ID 0x2a SoundSticks Manufacturer: harman/kardon Model UID: SoundSticks:05FC:7849 UID: AppleUSBAudioEngine:harman/kardon:SoundSticks:1a200000:1
Device #5: ID 0x42 BlackHole Manufacturer: Existential Audio Inc. Model UID: BlackHole_ModelUID UID: BlackHole_UID
Device #6: ID 0x76 Sonarworks Systemwide Manufacturer: SIA Sonarworks Model UID: com_sonarworks_driver_SonarworksDevice:Sonarworks UID: SonarworksEngine:0
Device #7: ID 0x4b AirParrot Manufacturer: squirrels Model UID: com_squirrels_driver_AudioDevice:AirParrotSpeakers UID: com_squirrels_driver_AudioEngine:0

UPnP devices found : 0

It even happens with the built-in output of your Mac?

No idea. The point of this software is to use quality converters. I don’t have that output connected to anything.

Since you have crash happening we need to identify what is the source of the issue, I can be the device you selected, this is why i want to know if you have crash with other audio device.

I tried it with the built in output and it crashes intermittently on closing the program with uncaught exception errors.

Hello @jsalino, since you also have crash with built in output, can you send us the crash log you can find in the console app of your Mac to support@audirvana.com ?