Cuts every 5/10 secs

Hello Support Team,

As you see on the title, I have some cuts when I play music with Audirvana Origin.
I saw a similar post and I have been through it and I can say that:

  • I decreased the buffer to around 4400Mb, but still, it cuts,
  • I toggled the RAW/PCM switch but no change.
  • I cannot have a direct USB connection to the DAC, as they are 5m away. It is through a LAN cable,
  • the problem seems fixed when I switch to “no upscaling”. I tried several modes like “times 2” and “by frequency” and it cuts. I did not change the settings as I don’t know what to set…
    I will copy the Debug Info on the next posts.

By the way, I have 2 DAC: CXR200 and CXN from Cambridge Audio and either way, it cuts. And it does not cut when I set to “no upscaling”.
I use Hi-res files either 12 or 24bits.

Do you have any idea where it could come from?

Thank you for your support.

Alexandre.

And here below the copy of Debug Info:

Hope it helps.
Alexandre.

Audirvana Origin 2.5.12 (20512)

macOS 13.6.4 with 16GB physical RAM

Connected account of : Harrand Alexandre

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: ON
	Per track: ON
Effects plugins ACTIVE in realtime mode with new macOS API
	No plugin active

UPSAMPLING:
SoX with Power Of Two upsampling
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by album
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Public/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/alexandre/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 59388

APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: Langue du système
Show album covers in tracks list: yes
Source list sorted:
Ma Musique
Bibliothèque
Startup view: Bibliothèque : Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use Apple Remote: yes
Number of paired remotes: 1
Remote pairing code required: yes
Screen saver disabled: yes

=================== AUDIO DEVICE ========================

Active method: UPnP

Preferred device: [UPnP] CXN Model UID:Cambridge Audio CXN UID:uuid:7701f9dd-63a6-42e1-9abc-05ecd347d768

Currently playing to UPnP device at 24 bits 176.4kHz
Selected device:CXN
Manufacturer: Cambridge Audio
Model name: CXN
Model UID: Cambridge Audio CXN
UID: uuid:7701f9dd-63a6-42e1-9abc-05ecd347d768
UPnP device at http://192.168.1.36:8050/7701f9dd-63a6-42e1-9abc-05ecd347d768/description.xml
ID 0x0

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume control: Yes
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Raw DSD (msb)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

UPnP set capabilities
Maximum PCM frequency set: 192000Hz
Maximum PCM bitdepth set: 24
Maximum DSD rate set: Disabled
Avoid RAW PCM streams: Yes
Unwanted playback stop workaround: Yes

UPnP / DLNA supported protocols :
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMALSL
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/mpeg:
http-get::audio/mp4:
http-get::audio/3gpp:
http-get::audio/vnd.dlna.adts:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/aac:
http-get::audio/x-ms-wma:
http-get::audio/wave:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/ation/ogg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/x-vorbis:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/:*
DLNA 1.5: Yes
Native Gapless playback: Yes
Universal Gapless playback active: Yes
Missing events workaround: No
Can play native DSD: Yes
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1

Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:33:48
CurrentURI: http://192.168.1.27:49152/audirvana/gaplessAudio_f_37.wav
CurrentURIMetadata: NOT_IMPLEMENTED
nextURI:
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current transport actions:
Stop, Pause, Seek, Next, Previous

Current device AVT service description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 CXN Cambridge Audio http://www.cambridgeaudio.com/ CXN 2475 uuid:7701f9dd-63a6-42e1-9abc-05ecd347d768 000cbc26 image/png 48 48 8 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-48x48.png image/jpeg 48 48 24 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-48x48.jpg image/png 120 120 8 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-120x120.png image/jpeg 120 120 24 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-120x120.jpg urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/RenderingControl1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/ConnectionManager1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/event urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/ContentDirectory1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/event urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/AVTransport1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/event urn:UuVol-com:service:UuVolControl:5 urn:UuVol-com:serviceId:UuVolControl /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/RecivaRadio.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/event urn:UuVol-com:service:PlaylistExtension:1 urn:UuVol-com:serviceId:PlaylistExtension /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/Playlist.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/event urn:UuVol-com:service:UuVolSimpleRemote:1 urn:UuVol-com:serviceId:UuVolSimpleRemote /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/RecivaSimpleRemote.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/event urn:UuVol-com:service:StreamMagic6:1 urn:UuVol-com:serviceId:StreamMagic6 /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/StreamMagic6.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/event urn:UuVol-com:service:SMSearch:1 urn:UuVol-com:serviceId:SMSearch /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/SMSearch.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/event DMR-1.50 M-DMP-1.50

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 CXN Cambridge Audio http://www.cambridgeaudio.com/ CXN 2475 uuid:7701f9dd-63a6-42e1-9abc-05ecd347d768 000cbc26 image/png 48 48 8 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-48x48.png image/jpeg 48 48 24 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-48x48.jpg image/png 120 120 8 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-120x120.png image/jpeg 120 120 24 /7701f9dd-63a6-42e1-9abc-05ecd347d768/CA-roundal-120x120.jpg urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/RenderingControl1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RenderingControl/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/ConnectionManager1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/ConnectionManager/event urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/ContentDirectory1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/ContentDirectory/event urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/AVTransport1.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/AVTransport/event urn:UuVol-com:service:UuVolControl:5 urn:UuVol-com:serviceId:UuVolControl /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/RecivaRadio.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaRadio/event urn:UuVol-com:service:PlaylistExtension:1 urn:UuVol-com:serviceId:PlaylistExtension /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/Playlist.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/UuPlaylist/event urn:UuVol-com:service:UuVolSimpleRemote:1 urn:UuVol-com:serviceId:UuVolSimpleRemote /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/RecivaSimpleRemote.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/RecivaSimpleRemote/event urn:UuVol-com:service:StreamMagic6:1 urn:UuVol-com:serviceId:StreamMagic6 /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/StreamMagic6.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/StreamMagic6/event urn:UuVol-com:service:SMSearch:1 urn:UuVol-com:serviceId:SMSearch /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/SMSearch.xml /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/invoke /7701f9dd-63a6-42e1-9abc-05ecd347d768/SMSearch/event DMR-1.50 M-DMP-1.50

UPnP devices found : 3
Device #0: ID 0x0 : Kodi (Raspberry)
UID: uuid:ffa974e5-f0fd-e020-1ef1-3721eca02261
Location: http://192.168.1.15:1856/
Manufacturer: XBMC Foundation
Model name: Kodi
Device #1: ID 0x0 : CXR200
UID: uuid:09a59985-dbcd-40f6-aef7-227e9aa6782f
Location: http://192.168.1.18:8050/09a59985-dbcd-40f6-aef7-227e9aa6782f/description.xml
Manufacturer: Cambridge Audio
Model name: CXR
Device #2: ID 0x0 : CXN
UID: uuid:7701f9dd-63a6-42e1-9abc-05ecd347d768
Location: http://192.168.1.36:8050/7701f9dd-63a6-42e1-9abc-05ecd347d768/description.xml
Manufacturer: Cambridge Audio
Model name: CXN

Local

Max. memory for audio buffers: 4414MB

Local Audio Engine: CoreAudio
Actual I/O buffer frame size: 0

Local devices found : 1
Device #0: ID 0x4a Sortie intégrée
Manufacturer: Apple Inc.
Model UID: AppleHDA:7
UID: AppleHDAEngineOutput:1B,0,1,2:0
Model name: Apple Inc. Sortie intégrée

Chromecast

Chromecast devices found : 1
Device #0: Salle TV
ID: 21b9ce7baf96fd4182f175a9e124e52d
Model name: Chromecast

Try reducing the gain before upsampling by -3dB… it is important to manage your gain structure to the DAC… If this does not resolve your ‘cuts’ (I’m presuming you are describing what is called “clipping distortion” rather than actual playback interrupts) Then the most appropriate trouble-shooting step is to make a direct Ethernet connection from your computer to the DAC, to get a baseline reference to work from,. so as to determine if it is network related or not, but you can’t do this because of using the streamer/bridge.… If a direct connection with USB in-concert with the gain reduction/gain management, does not exhibit the ‘cuts’, you will then have a clear trajectory from which to approach a resolution.

:notes: :eye: :headphones: :eye: :notes:

You know why you are upsampling at first?
You played with those sox settings?
You understand what you gain or not?

Turn that off… bingo, no more bug!!
Now, just your music played bit perfect.

Then, turn upsampling on again and test settings again… too much troubles for the gain you get?? You decide :grinning:

It’s always bit-perfect, unless the file is not delivered bit-perfect or is grossly damaged by the playback system/application operations… You can still have gain issues with a native sample-rate source file… ISP’s (Inter-Sample Peaks) are commonplace in digital-audio productions…

Thanks Agoldnear and RunHomeSlow for your answers.
Let me try to answer to each point:

  • regarding cuts, I mean real cut in playback. Every 10secs, there is a 1sec interruption, there is a white gap in the music, which is more than annoying…
  • I will try to have a direct RJ45 cable between my computer an the DAC. Will try to get some time this week to make the test?
    And I wil also try to have make ausb connection. Can I try with a hdmi link instead??? (Need to check the kind of connectors and cables available I have here).

Regarding comments from RunHomeSlow, you’re right, not sure I need upsampling…!!! And not sure why I tested that… Just for checking/testing purpose :slight_smile:

I will do more test

I will do more testing because what I founf out more yesterday:

  • I used another computer will same version of Audirvana Origin (latest version) and I got the same behavior! So it is not a computer problem.
  • I will try to output directly to the speackers of my computer so no output towards the audio amplifier, Hi-Fi speackers, LAN cables, switch, etc… I will see if I still got these cuts.
  • The cuts seem random. When I play the same song again, I don’t think it cuts at the same timing. Seems to be different, not always the same number of cut in the song and not at the same time.
  • Or I have a problem with the songs, or is it possible that my Audio Amplifier has problem to decode Hi-Res 24Bits…!?

I read the post from Splice, but it is rather technical for me… :frowning:

More to come soon!

Alexandre.