CXNv2 & "Loading first track" issue

Dear Audirvana team

I recently purchased Audirva + Cambridge CXNv2.
However, i unabled to play music on Audirvana via Qobuz streaming. Indeed, everytime i click the play button, im getting the message “Loading first track…” and it never disappears…

It’s pretty much weird as sometimes it works… and the next day it does not and i’m stuck
I have disabled firewall, upsampling, reduced memory allocated to 2gb, nothing changes.

Please help as it makes me crazy, thanks in advance sur support.
I’m using windows 10 with 32gb ram.

See below the debug info

Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\guill\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: CXNv2 GCS Model UID:Cambridge Audio CXNv2 GCS UID:uuid:36d41bac-4a16-485c-9959-ffbfc9d27778

Selected device:
UPnP device at http://192.168.0.16:8050/36d41bac-4a16-485c-9959-ffbfc9d27778/description.xml
CXNv2 GCS Manufacturer:Cambridge Audio
Model UID:Cambridge Audio CXNv2 GCS UID:uuid:36d41bac-4a16-485c-9959-ffbfc9d27778

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get:
:audio/mp4:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/3gpp:DLNA.ORG_PN=HEAACv2_L2_320
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=HEAACv2_L2_320
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMALSL
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/mpeg:
http-get::audio/mp4:
http-get::audio/3gpp:
http-get::audio/vnd.dlna.adts:
http-get::audio/m4a:
http-get::audio/x-m4a:
http-get::audio/aac:
http-get::audio/x-ms-wma:
http-get::audio/wave:
http-get::audio/wav:
http-get::audio/x-wav:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/flac:
http-get::audio/x-flac:
http-get::audio/ation/ogg:
http-get::audio/ogg:
http-get::audio/vorbis:
http-get::audio/x-vorbis:
http-get::audio/dff:
http-get::audio/x-dff:
http-get::audio/dsf:
http-get::audio/x-dsf:
http-get::audio/:*
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 705.6kHz
2 ch Integer PCM 24bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 16bit little endian 768kHz
2 ch Integer PCM 24bit little endian 768kHz
2 ch Integer PCM 32bit little endian 768kHz
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz
2 ch DSD 8bit little endian in 8bit chunk 11289.6kHz
2 ch DSD 8bit little endian in 8bit chunk 22579.2kHz

Current device transportInfo:
CurrentTransportState: TRANSITIONING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 0:00:00
CurrentURI:
CurrentURIMetadata: NOT_IMPLEMENTED
nextURI:
nextURIMetadata: NOT_IMPLEMENTED
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING STOPPED TransportStatus string OK PlaybackStorageMedium string NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string NETWORK PossibleRecordStorageMedia string NOT_IMPLEMENTED CurrentPlayMode string NORMAL NORMAL TransportPlaySpeed string 1 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NOT_IMPLEMENTED NumberOfTracks ui4 0 CurrentTrack ui4 0 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME ABS_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4 SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 CXNv2 GCS Cambridge Audio http://www.cambridgeaudio.com/ CXNv2 3763 uuid:36d41bac-4a16-485c-9959-ffbfc9d27778 00206612 image/png 48 48 8 /36d41bac-4a16-485c-9959-ffbfc9d27778/CA-roundal-48x48.png image/jpeg 48 48 24 /36d41bac-4a16-485c-9959-ffbfc9d27778/CA-roundal-48x48.jpg image/png 120 120 8 /36d41bac-4a16-485c-9959-ffbfc9d27778/CA-roundal-120x120.png image/jpeg 120 120 24 /36d41bac-4a16-485c-9959-ffbfc9d27778/CA-roundal-120x120.jpg urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /36d41bac-4a16-485c-9959-ffbfc9d27778/RenderingControl/RenderingControl1.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/RenderingControl/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/RenderingControl/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /36d41bac-4a16-485c-9959-ffbfc9d27778/ConnectionManager/ConnectionManager1.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/ConnectionManager/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/ConnectionManager/event urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /36d41bac-4a16-485c-9959-ffbfc9d27778/ContentDirectory/ContentDirectory1.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/ContentDirectory/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/ContentDirectory/event urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /36d41bac-4a16-485c-9959-ffbfc9d27778/AVTransport/AVTransport1.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/AVTransport/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/AVTransport/event urn:UuVol-com:service:UuVolControl:5 urn:UuVol-com:serviceId:UuVolControl /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaRadio/RecivaRadio.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaRadio/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaRadio/event urn:UuVol-com:service:PlaylistExtension:1 urn:UuVol-com:serviceId:PlaylistExtension /36d41bac-4a16-485c-9959-ffbfc9d27778/UuPlaylist/Playlist.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/UuPlaylist/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/UuPlaylist/event urn:UuVol-com:service:UuVolSimpleRemote:1 urn:UuVol-com:serviceId:UuVolSimpleRemote /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaSimpleRemote/RecivaSimpleRemote.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaSimpleRemote/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/RecivaSimpleRemote/event urn:UuVol-com:service:StreamMagic6:1 urn:UuVol-com:serviceId:StreamMagic6 /36d41bac-4a16-485c-9959-ffbfc9d27778/StreamMagic6/StreamMagic6.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/StreamMagic6/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/StreamMagic6/event urn:UuVol-com:service:SMSearch:1 urn:UuVol-com:serviceId:SMSearch /36d41bac-4a16-485c-9959-ffbfc9d27778/SMSearch/SMSearch.xml /36d41bac-4a16-485c-9959-ffbfc9d27778/SMSearch/invoke /36d41bac-4a16-485c-9959-ffbfc9d27778/SMSearch/event DMR-1.50 M-DMP-1.50

UPnP devices found : 1
Device #0CXNv2 GCS UID: uuid:36d41bac-4a16-485c-9959-ffbfc9d27778 Location: http://192.168.0.16:8050/36d41bac-4a16-485c-9959-ffbfc9d27778/description.xml

Max. memory for audio buffers: 28066MB

Local Audio Engine:WASAPI

Local devices found : 5
Device #0: Speakers (USB MICROPHONE ) Manufacturer: Model UID: Speakers (USB MICROPHONE ) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{5c121cdd-e20f-43ef-8dbd-6caee88e75b5}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Realtek HD Audio 2nd output (Realtek® Audio) Manufacturer: Model UID: Realtek HD Audio 2nd output (Realtek® Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{991f610c-89d2-491d-80ee-b7636b0edaff}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #2: PL2730H (2- NVIDIA High Definition Audio) Manufacturer: Model UID: PL2730H (2- NVIDIA High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{7b00458e-e86a-4c62-aba6-84809bd47e84}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #3: Haut-parleurs (Realtek® Audio) Manufacturer: Model UID: Haut-parleurs (Realtek® Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ffcb23a2-d108-42d0-94af-785736d4f14b}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #4: PL2730H (2- NVIDIA High Definition Audio) Manufacturer: Model UID: PL2730H (2- NVIDIA High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{55911579-a3d3-49a6-853f-d4fe8baa6972}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Bonjour @Guillaume_Cgs,

Avez-vous le même problème lorsque vous sélectionnez “Haut-parleurs” dans les périphériques audio disponible d’Audirvana?

Bonjour Damien,

Merci pour votre réponse rapide.
Lorsque je sélectionne mes hauts-parleurs de bureau, cela fonctionne correctement sur ceux-ci.

En revanche, j’avais ce message d’erreur lorsque je sélectionnais le CXN.
Untitled

Note : cela fonctionne maintenant sur le CXN… et je ne sais pas trop ce qui a pu le refaire fonctionner.
J’ai mainte fois changé les confs, désactivé firewall etc, redémarrer audir, redémarrer pc etc et la cela a l’air d’être bon.

En espérant que je ne retrouve pas le problème dans le futur :slight_smile:

Merci encore pour votre support et bonne soirée

Guillaume

I have similar problem… does it work now for the original poster?