DSD - DoP issues with Denafrips DAC

Audirvana Studio
MacBook Pro 2019
Denafrips Ares II DAC
USB C to USB B connection to DAC
Audirvana Studio recognizes the DAC and the DSD compatibility in the audio setup screen.
But selecting DoP for DSD playback causes the app to crash the moment you push Play for any DSD track.
Error message comes up on app restart that Audirvana needs accessibility turned on in Mac system preferences, but it is already selected and a trusted app.
I have restarted both the DAC and laptop, uninstalled and reinstalled software to no avail.

Can you dump the debug info here?

Hi, I am not sure if this is correct. A terminal window opens when the app restarts with the following message. Is this the debug info?

Last login: Fri Mar 18 17:58:48 on ttys001

The default interactive shell is now zsh.
To update your account to use zsh, please run chsh -s /bin/zsh.
For more details, please visit Use zsh as the default shell on your Mac - Apple Support.
CAllen-mbp-2629946:~ callen$ /Applications/Audirvana\ Studio.app/Contents/MacOS/Audirvana\ Studio ; exit;
2022-03-18 19:44:44.611 Audirvana Studio[2085:38639] Mediakeys listening: error getting event Port
2022-03-18 19:46:00.232 Audirvana Studio[2085:38824] UPnP: Error obtaining device description from http://192.168.100.3:49152/wps_device.xml – error = -204
2022-03-18 19:46:00.232 Audirvana Studio[2085:38825] UPnP: Error obtaining device description from http://192.168.100.3:49152/wps_device.xml – error = -204

I am not sure where specifically debug information is kept.

No that’s not your debug, I’ve never seen that on Mac, don’t do anything till @Antoine or one of the tech guys on the forum answer about that terminal screen

I’m probably just paranoid but safe than sorry, you can get your debug if the program is running, from one of the preferences/ settings panes

Sorry to say but won’t get Audirvāna support until next week their only guy has weekends off

Yay, I found the debug finally:

Audirvana Studio 1.12.0 (11200)

macOS Version 11.4 (Build 20F71) with 16GB physical RAM

Connected account of : Cabe Allen

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/callen/Downloads/DSD Audio Files
iTunes/Music library synchronization: not synchronized
Library database path: /Users/callen/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 50630

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13848MB
Exclusive access: Disabled
Integer mode: Enabled

Preferred device:
DENAFRIPS DENAFRIPS USB AUDIO V3.12
Model UID:DENAFRIPS USB Audio V3.12:152A:86EF
UID:AppleUSBAudioEngine:DENAFRIPS :DENAFRIPS USB Audio V3.12:14400000:1

Active Sample Rate: 176.4kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x59 DENAFRIPS USB Audio V3.12
Manufacturer: DENAFRIPS
Model Name: DENAFRIPS USB Audio V3.12
Model UID: DENAFRIPS USB Audio V3.12:152A:86EF
UID: AppleUSBAudioEngine:DENAFRIPS :DENAFRIPS USB Audio V3.12:14400000:1

12 available sample rates up to 1536000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
1411200
1536000
Audio buffer frame size : 53 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.0
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x5a 2 channels starting at 1
24 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 1536kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 1411.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 1536kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 1411.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz

24 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 1536kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 1411.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 1536kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 1411.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x59 DENAFRIPS USB Audio V3.12 Manufacturer: DENAFRIPS Model UID: DENAFRIPS USB Audio V3.12:152A:86EF UID: AppleUSBAudioEngine:DENAFRIPS :DENAFRIPS USB Audio V3.12:14400000:1 Model Name: DENAFRIPS USB Audio V3.12
Device #1: ID 0x4d MacBook Pro Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. MacBook Pro Speakers

UPnP devices found : 0

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Drop your buffer down to 4000mb , that’s usually the first thing to dial in. Perhaps @bitracer will drop back by and see something, otherwise wait till Monday in Paris time………not that you wanted to use your system over the weekend :wink:

thank you. appreciate the help

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Have you tried to select “NativeDSD”? Sounds like a driver issue. If it still doesn’t work, re-install the driver.

Try this driver:
https://wix.anyfileapp.net/dl?id=553246736447566b58313963795234374e4b617931525067384a7a4771306773534b304f4e4d775875577579637869463177346a504752792f654977597938656c3864707a695664503961736e5156457435362f33673d3d

https://www.denafrips.com/download-ares

Ahh sorry, you’re on a Mac. Try DoP 1.1. What kind of DSD resolution you’re trying to play?

Both 64 and 512. A competing software plays both with no issues. I am guessing this is a software issue versus a hardware issue.

DSD64 should work no issues. With DSD512 it’s a bit tricky with DoP. Do you really have files in that resolution or you’re upsampling?

Hello @cabeallen,

Can you please send us the crash generated when you have your issue at support@audirvana.com?

You need go in the Console app of MacOS to find it :wink: