Fatal error adding folder to watchlist

Had a problem with almost all my albums suddenly greyed out.

Deleted my two music folders, restarted, then tried to add them to watchlist again. However, now just get the above fatal error.

I have the latest version of Audirvana (3.5.40). Cannot seem to find solution in existing posts.

Hello @nick,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Hi Damien

Thanks so much for being prepared to help; much appreciated.

Regards

Nick


Debug info as follows:

Audirvana Mac Version 3.5.40 (3570)
macOS 10.15.6 with 8192MB RAM

Registered to Nick Thorp

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX to DSD64 with filter type B 7th order
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: not synchronized
Library database path: /Users/nickthorp/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
Hugo2
Model UID:Hugo2:245F:0815
UID:AppleUSBAudioEngine:Chord Electronics Ltd:Hugo2:413-001:2

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x30 Built-in Output Manufacturer:Apple Inc.
Model UID:AppleHDA:54 UID:AppleHDAEngineOutput:1F,3,0,1,1:0

3 available sample rates up to 96000Hz
44100
48000
96000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x31 2 channels starting at 1
3 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

3 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz

Local devices found : 1
Device #0: ID 0x30 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:54 UID: AppleHDAEngineOutput:1F,3,0,1,1:0

UPnP devices found : 0

Can you check your database using the three commands in the Maintenance section of the preferences page?

Command 1 & command 2:
“Unknown error”

Command 3 (Defragment):
Clicked OK but nothing happened

It think you will need to remove your audirvana database and create a new one.

Special Warning : When you delete the file AudirvanaPlusDatabaseV2.sqlite, you will lose all the Playlists you created in Audirvana. However, you can back-up all those Playlists by exporting them before deleting the database file.

You first need to close Audirvana, then go to the Finder:

  1.  Open its Go menu
    
  2.  Pressing the option (or alt) key, and maintain it pressed. This reveals the Library command in this Go menu.
    
  3.  Click on this Library command
    
  4.  In the Finder window that opens, navigate into Application Support, then Audirvana
    
  5.  You’ll find there the file AudirvanaPlusDatabaseV2.sqlite (This is the one for Audirvana 3.5, the other is for the older version 3).
    

After removing it, open Audirvana again and try to add you folder to be synced with Audirvana.

Thanks so much for all your help. That did the trick.

I still seem to have fewer album covers (artwork) showing, but can’t face downloading each of them separately and adding to metadata so will just leave them blank.