Hegel H390, USB connection, no sound

Connection with external Audio Devices USB DAC
1

I have just bought new H390. Is visible by Audirvana Origin but no sound at all. Sound is ok when playing directly from Spotify.

2

Hello @Jarro,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message