Hi Res Files Don't Play on Moondrop Moon River 2

HI, anyone else have this problem where hi res files don’t play on the Moondrop Moon River 2 dongle DAC/Amp? Standard 44.1 files play just fine. I am using Studio on Win 10. Thanks

Can you dump the debug info here?

Audirvana Studio 1.13.1 (11301)

Windows 10 (19043) with 16GB physical RAM

Connected account of : Philip Soliven

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: I:\MUSIC
AUTO: K:
Library database path: C:\Users\phibi\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on 192.168.1.7 on port 65303

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 5658MB

Local Audio Engine: Kernel Streaming

Preferred device:
Speakers (xDuoo USB Audio)
Model UID:TUSBAUDIO_ENUM\VID_152A&PID_8807&REV_06<9&KS
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{acc74d9d-e80d-45a9-80f4-9cc19e42db55}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: 352.8kHz
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Speakers (Moonriver 2)
Manufacturer: Microsoft
Model Name: Moonriver 2
Model UID: USB\VID_2FC6&PID_F066&REV_0201&MI_00
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{b3186cab-174e-4994-a92c-29814cf056fb}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Kernel Streaming capable

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Volume Control
Physical: Yes
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 16bit little endian 352.8kHz
2 ch Integer PCM 16bit little endian 384kHz
2 ch Integer PCM 16bit little endian 705.6kHz
2 ch Integer PCM 16bit little endian 768kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 352.8kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 384kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 705.6kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 768kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch Integer PCM 32bit little endian 384kHz
2 ch Integer PCM 32bit little endian 705.6kHz
2 ch Integer PCM 32bit little endian 768kHz

Local devices found : 3
Device #0: Speakers (Moonriver 2) Manufacturer: Microsoft Model UID: USB\VID_2FC6&PID_F066&REV_0201&MI_00 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{b3186cab-174e-4994-a92c-29814cf056fb}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Moonriver 2
Device #1: Realtek Digital Output (Realtek(R) Audio) Manufacturer: Realtek Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C1&REV_1000 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{010ec6bc-3dd8-4f65-b9d2-4f349fb45f78}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Realtek(R) Audio
Device #2: 3 - U32R59x (AMD High Definition Audio Device) Manufacturer: Advanced Micro Devices Model UID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{1b865dc0-94a5-4152-8393-fab5e5e1c431}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Unknown manufacturer

UPnP devices found : 0

Which Hi-res frequency does not work?

hi,

88.2 and above. Thanks

Have you tried ASIO mode?

Hi, tried ASIO just now and it works. Maybe the issue is with kernel streaming. Will also try reinstalling the device driver. Thanks much for the help.

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