Higher resolution flac files cannot be played

Linux and NAS
1

hi all,

I have Audirvana 2.8.2.2 on Mercury Streamer (v1), which is a Raspberry CM4 based streamer from PI2AES with 4GB RAM, using hifi_digi_pro driver into HoloAudio Cyan Dac over I2S.
It plays local flacs and Tidal very well when they are 16/44 format, but whenever I feed something of higher resolution 24/96 or 24/44 or 24/48, it just outputs noise.
Audirvana is running on the latest Moode image made specifically for this streamer, and Moode itself can playback the highres flacs with no issue.

Any ideas? Thanks in advance.

2

Hi @martynasm,

Can you send us a copy of the "Debug Info“ when you have this issue? You can get it in Audirvana Settings>My account.

Note: When you click on the Debug Info button, Audirvana automatically copies all its content. Please paste it in response to this message.

3

Hi,

See below. Btw on Android the debug output is not copied by default, and the text cannot be selected in the popup window. I used my wife’s iphone to get it, there is a copy button in the popup window in iOS.

Audirvana Studio 2.8.2.2

Linux 6.6.31+rpt-rpi-v8 aarch64 with 3.7GB physical RAM

Connected account of : Martynas Malaiska

NETWORK
Status: available

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: /mnt/NAS/HighRes/
AUTO: /mnt/NAS/Lossless/
Library database path: /home/moode/.local/share/audirvana/AudirvanaDatabase.sqlite

Local audio files fingerprinting
Tracks with no MBID: 78

Remote Control server:
Listening on on port 34435

ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:
UI theme: dark
Font size: regular
Language: System language
Show album covers in tracks list: yes
Source list sorted:
Streaming
Local
My Music
Podcasts
Radios
Startup view: My Music: Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Number of paired remotes: 2

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 1556MB

Local Audio Engine: Linux ALSA library 1.2.8
Advanced Linux Sound Architecture Driver Version k6.6.31+rpt-rpi-v8.

Preferred device:
snd_rpi_hifiberry_digi
Model UID:snd_rpi_hifiberry_digi
UID:snd_rpi_hifiberry_digi

Currently playing in Integer Mode:
Device: 2ch 16bits Integer, 4 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:snd_rpi_hifiberry_digi
Manufacturer:
Model name: snd_rpi_hifiberry_digi
Model UID: snd_rpi_hifiberry_digi
UID: snd_rpi_hifiberry_digi

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000

Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: Yes
Not automatically detected, user set to not MQA

DSD capability
Unhandled (PCM conversion) with boost gain of 6dB

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz

Local devices found : 3
Device #0: vc4-hdmi-0
Manufacturer:
Model UID: vc4-hdmi-0
UID: vc4-hdmi-0
Model name: vc4-hdmi-0
Device #1: vc4-hdmi-1
Manufacturer:
Model UID: vc4-hdmi-1
UID: vc4-hdmi-1
Model name: vc4-hdmi-1
Device #2: snd_rpi_hifiberry_digi
Manufacturer:
Model UID: snd_rpi_hifiberry_digi
UID: snd_rpi_hifiberry_digi
Model name: snd_rpi_hifiberry_digi

UPnP

UPnP devices found : 1
Device #0: Moode UPNP
UID: uuid:5e211097-4658-5161-a661-e45f01381f57
Location: http://192.168.1.145:49152/uuid-5e211097-4658-5161-a661-e45f01381f57/description.xml
Manufacturer: JF Light Industries
Model name: UpMPD

Chromecast

Chromecast devices found : 1
Device #0: SHIELD
ID: SHIELD-Android-TV-f9ccf2d11396bd8a7e7a4cca8fcec38b
Model name: SHIELD Android TV

4

Hi Antoine,

Any update on the above? It would be great to get it working for high res files, I would switch from Volumio to Audirvana in that case.

Thanks in advance.

Martynas

5

I have issue with some Hires with 4Go RPI also, seems a question of buffer with big 32/64 files…

6

I tried increasing the buffer to the max, no change.

Martynas

7

I know it was just a fact not a solution…

8

My educated guess is that 4GB of total system memory is not enough to run the system, AKA OS. and create enough buffer space for your high rez music files… You might try decreasing your buffer allocation to either 0.75GB or 1GB and see what happens…

9

I have no problems running any resolution files on 2Gb of memory. I guess something else is the matter.

To the original poster: just create a support ticket with Audirvana and send them the FLAC file that won’t play. I have done so in the past and they fixed some of the issues I have experienced in a new release of Audirvana

10

I have decreased the buffer to 1.3GB, no change as well. This box is a Moode box, with Audirvana installed alongside, Moode can playback high res no problem.
Regarding a ticket - I don’t think I am entitled to that, I am not a paying customer :slight_smile: I was hoping to get some help here, since Antoine asked for debug info (see above posts). And it won’t playback any high resolution track, neither a flac from NAS, nor from Tidal.

Martynas

11

It must be something else than the Audirvana software itself, since it works for almost anyone. There are people who use Moode, so maybe a dig around the forum?

12

Hi guys, can you please try to reproduce the issue with this test version?

https://audirvana-my.sharepoint.com/:f:/p/antoine/EjMdZM34U_pDmKaikyNCH4oBToQ9YXEn_8dSFa6Jt4wMmw