HRA streaming error

I actually have 2 problems. First, I get an “errorloggkng into HRA-Streaming” message every time I open the software. I have attached the de-bug info. Also I cannot access my local library from a USB attached hard drive.Thanks for any help.

Audirvana Mac Version 3.5.50 (3580)
macOS 12.4.0 with 16384MB RAM

Registered to Richard Garrad

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode
	AU plugin #0: None
	AU plugin #1: Effect - Sonimus SonEQ ()
	AU plugin #2: None
	AU plugin #3: None

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/My Book2 for Mac/iTunes/Music
iTunes/Music library synchronization: last synchronized on Wed Jun 15 15:38:42 2022

Library database path: /Users/richgarrad/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
HRA-Streaming: Login failed
TIDAL: Connected as PREMIUM

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 13312MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
AudioQuest DragonFly Red v1.0
Model UID:AudioQuest DragonFly Red v1.0:21B4:0082
UID:AppleUSBAudioEngine:AudioQuest:AudioQuest DragonFly Red v1.0:AQDFRD0100133275:1

Active Sample Rate: 44.1kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x2a AudioQuest DragonFly Red v1.0 Manufacturer:AudioQuest
Model UID:AudioQuest DragonFly Red v1.0:21B4:0082 UID:AppleUSBAudioEngine:AudioQuest:AudioQuest DragonFly Red v1.0:AQDFRD0100133275:1

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x2b 2 channels starting at 1
8 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz

8 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz

Local devices found : 3
Device #0: ID 0x3f DELL S2319NX Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:10001:0:{AC10-D0DD-30445A42}
Device #1: ID 0x35 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:15 UID: AppleHDAEngineOutput:1F,3,0,1,1:0
Device #2: ID 0x2a AudioQuest DragonFly Red v1.0 Manufacturer: AudioQuest Model UID: AudioQuest DragonFly Red v1.0:21B4:0082 UID: AppleUSBAudioEngine:AudioQuest:AudioQuest DragonFly Red v1.0:AQDFRD0100133275:1

UPnP devices found : 1
Device #0: ID 0x0 Rich’s Hegel UID: uuid:22a4e348-1dd2-11b2-8150-215f23f74968 Location: http://192.168.1.6:38400/description.xml

Hello @Rich,

For the HRA streaming login error, please click on the HRA Streaming connect button in Audirvāna settings and then click on Cancel on the login page.

You mean that you do not see any content from it in Audirvāna?