I have lost all my favorites after update to 3.5.37(3567)

Helo, I have updated to 3.5.37(3567) today. After this update my Audirvana was completely empty, no artists, no albums, no favorites. So I synched the library sources manually. This fixed my library of course, but I lost all my favorites, this section is still empty. Is there any possibility to restore the original favorites? If not, can I backup my favorites after I create my new favorites manually.
Thank you for any advice.
sigi

Hello @sigi,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message.

Hi Damien,

here it is:
Audirvana Mac Version 3.5.37 (3567)
macOS 10.15.4 with 8192MB RAM

Registered to Martin Sigut

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 5 folders
AUTO: /Volumes/Public/Shared Music/Binaural Recordings
AUTO: /Volumes/Public/Shared Music/Mimo SD
AUTO: /Volumes/Public/Shared Music/SD Card Astel
AUTO: /Volumes/Public/Shared Music/SD Card Astel (budoucí)
AUTO: /Volumes/Public/Shared Music/SD micro Card Astel
iTunes/Music library synchronization: not synchronized
Library database path: /Users/martinsigut/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
X-Stream 9
Model UID:X-Stream 9:152A:86B0
UID:AppleUSBAudioEngine:ADVANCE PARIS:X-Stream 9:14600000:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0xac X-Stream 9 Manufacturer:ADVANCE PARIS
Model UID:X-Stream 9:152A:86B0 UID:AppleUSBAudioEngine:ADVANCE PARIS:X-Stream 9:14600000:1

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0xad 2 channels starting at 1
24 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

32 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 4
Device #0: ID 0xa8 DENON-AVRHD Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:f803:0:{EE11-0060-01010101}
Device #1: ID 0xac X-Stream 9 Manufacturer: ADVANCE PARIS Model UID: X-Stream 9:152A:86B0 UID: AppleUSBAudioEngine:ADVANCE PARIS:X-Stream 9:14600000:1
Device #2: ID 0x56 Externí sluchátka Manufacturer: Apple Inc. Model UID: Codec Output UID: BuiltInHeadphoneOutputDevice
Device #3: ID 0x50 Reproduktory Mac mini Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice

UPnP devices found : 11
Device #0: ID 0x0 X-Stream9_B63C UID: uuid:FF31f0A7-9E59-40C1-B5E8-DD4AFF31f0A7 Location: http://192.168.200.125:49152/description.xml
Device #1: ID 0x0 Marantz SR6008 UID: uuid:5f9ec1b3-ff59-19bb-8530-0006781e2bc5 Location: http://192.168.200.151:8080/description.xml
Device #2: ID 0x0 Denon AVR-X4500H UID: uuid:58e19e28-f557-129d-0080-0005cdcaffd2 Location: http://192.168.200.144:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Martin - Denon CEOL piccolo UID: uuid:5f9ec1b3-ff59-19bb-8530-0005cd65472b Location: http://192.168.200.140:8080/description.xml
Device #4: ID 0x0 Denon AVR-X4500H UID: uuid:1b59f40a-9db7-1477-0080-0005cdcaffd2 Location: http://192.168.200.144:60006/upnp/desc/aios_device/aios_device.xml
Device #5: ID 0x0 Denon AVR-X4500H UID: uuid:74549ad3-98b3-1f0c-0080-0005cdcaffd2 Location: http://192.168.200.144:60006/upnp/desc/aios_device/aios_device.xml
Device #6: ID 0x0 Denon AVR-X4500H UID: uuid:2b54515f-bb71-3a6b-6f9c-80938f0f27be Location: http://192.168.200.144:60006/upnp/desc/aios_device/aios_device.xml
Device #7: ID 0x0 Denon AVR-X4500H UID: uuid:bce5233c-9ac8-7fe8-b4d9-700f96395931 Location: http://192.168.200.144:60006/upnp/desc/aios_device/aios_device.xml
Device #8: ID 0x0 Petr - Denon CEOL UID: uuid:5f9ec1b3-ff59-19bb-8530-0005cd65146e Location: http://192.168.200.181:8080/description.xml
Device #9: ID 0x0 M-TV_loznice UID: uuid:4D454930-0100-1000-8001-D8AFF1D1F964 Location: http://192.168.200.166:55000/dmr/ddd.xml
Device #10: ID 0x0 M-TV_obyvak UID: uuid:4D454930-0100-1000-8001-20C6EBBB54B0 Location: http://192.168.200.167:55000/dmr/ddd.xml

Your files are stored on a NAS or an external disk?

Yes, the whole library is on NAS.

Are you using SMB or AFP to connect to it?

I am not sure. Where can I find this information in Audirvana? When I connected the folders from NAS I used default settings.

Do you remember how did you setup your connection between your NAS and Mac? Have you used his IP address?

I used the finder app, then I connected the NAS server with its IP address.

Okay, can you check the date of creation if your database? It is located here:

The file was created on 21st of February 2020 20:04.

Okay, if you don’t have a backup of the library database of Audirvana then you will have to add your favorites again then add them in a playlist. After doing it you can export this playlist as a backup of your Favorites. If you do have to add your folder again in Audirvana you will just have to import this playlist and you will have your favorites.

Okay, thank you very much.