Hi Antoine,
yes i got an error message that my password is not correct. My password was correct, i have used it to login to web interface too and canceled my account and subscription now. So the password was working fine.
I rebooted my M1 Macbook and after reboot, AS did not start anymore, just asking for password and account. So i tried to login over the webpage and it told me i should ask support.
I went to my other Mac and it could login fine with the same password. I could cancel my account and subscription and log out. It says i could use Audirvana Studio to 18.12.2022 but i will not do and try anymore. I lost so many time of life to configure AS and all the issues and reinstalling etc. so i give up now.
How should i check and use, if i can’t login anymore or AS does not start.
I have about 3485 Albums in 44khz/16bit and around 200 in MQA or HighRes they are stored at my Synology DS918+ with 16Gig of RAM and Gigabit connection. With 3.5 it always worked fine.
The System with creating rules is to complicated for me. It is not user friendly. I dont understand it, i am an electronic engineer and i don’t understand the handling, so it seems to be complicated.
Yes it is true 3.5 has the same system, i also never understood it there. To me it would be easier if there are simple sort buttons menus like Plex is using. A button for latest Additions, For Sorting to HighRes and MQA etc. - Playlists could be handled like TIDAL or Plex is doing. Create a Name of the Playlist and add songs. Done. No Rules to define or anything else.
Now i have erased Audirvana Studio from my Computers and wiped it from SSD. I lost so much of my lifetime to reinstall and create the database again and again, watching to not moving analyze bars, so i am frustrated now.
At the moment i try to install 3.5 again and hope everything will be fine again in the next hours. I just want to listen to my music and not do a permanent beta test. I am just regreting my full year subscription cause i lost the money now and i bought two licences of 3.5 before. One for me and one for my wife.
Thanks a lot for patience and apologize for my critics, but honest words needs to be spoken out, else i cant sleep anymore
Please understand that i just like to listen my music without any issues and complications like “logins / Passwords” etc. switch account here and there and other things. Also if i add the 30 new FLAC Albums it needs 5 hours to analyze even without opting out the Musicbrainz Analysis. That takes to long time and it is a total showstopper to me. The Analyze bar is not moving over hours.
So i will switch this issues to solved now, i will not go back to AS anymore. Everything is canceled and i will not continue the subscription. I also got my lesson, i will never subscribe anything for a year and pay for it. I would buy a lifetime license if it is working one day, but never ever a subscription. As customer all the money is lost, if the software does not work. And it does not work fine at my M1 Mac.