Hello, my apologies if this is not the place to ask this question. I am now getting the “unable to open an audio file for playback” message when I try to play my files from an external drive. Tidal works fine. The following is the debug info. Any help would be greatly appreciated. Thank you.
Audirvana Mac Version 3.5.44 (3574)
macOS 11.2.2 with 32768MB RAM
Registered to [REDACTED]
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Jukebox/Music
iTunes/Music library synchronization: not synchronized
Library database path: /Users/[REDACTED]/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite
ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI
=================== AUDIO DEVICE ========================
CoreAudio audio path, buffer I/O frame size: 512
Max. memory for audio buffers: 29696MB
Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled
Preferred device:
JDS Labs Element II
Model UID:JDS Labs Element II:20B1:30DA
UID:AppleUSBAudioEngine:JDS Labs:JDS Labs Element II:14600000:1
Active Sample Rate: 44.1kHz
Hog Mode is off
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:
Local audio device
ID 0x5d JDS Labs Element II Manufacturer:JDS Labs
Model UID:JDS Labs Element II:20B1:30DA UID:AppleUSBAudioEngine:JDS Labs:JDS Labs Element II:14600000:1
8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: Yes
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x5e 2 channels starting at 1
16 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
16 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
Local devices found : 4
Device #0: ID 0x66 BenQ PD3200U Manufacturer: Apple Inc. Model UID: AppleGFXHDA:0 UID: AppleGFXHDAEngineOutputDP:f803:0:{D109-8025-00005445}
Device #1: ID 0x3f CalDigit Thunderbolt 3 Audio Manufacturer: CalDigit, Inc. Model UID: CalDigit Thunderbolt 3 Audio:2188:6533 UID: AppleUSBAudioEngine:CalDigit, Inc.:CalDigit Thunderbolt 3 Audio:3200000:1
Device #2: ID 0x5d JDS Labs Element II Manufacturer: JDS Labs Model UID: JDS Labs Element II:20B1:30DA UID: AppleUSBAudioEngine:JDS Labs:JDS Labs Element II:14600000:1
Device #3: ID 0x4e Mac mini Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice
UPnP devices found : 0