Using Audirvana on a Macbook. Cannot consistently play stations; there are interruptions, and occasionally the blue screen of death requires computer restart.
Any suggestions?
Thanks
Hello @DWR,
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
Thank you very much. Last night, when I was having these problems, I checked my Internet speed, and it was down to about 50+ Mbs (it should be 100 Mbs). This morning, I was able to play all the stations I selected without problems, and the speed was about 95 Mbps.
Is it possible that the Internet speed is responsible for these problems? I would have thought even 50 Mbps would be more than enough. I had always believed that Internet radio stations consumed very little bandwidth.
By the way, I used to be a Roon subscriber, but I could never get an answer to my questions from their community forum. This is very much better. Appreciate it.
It’s not about speed. It could be an indication that you were experiencing connectivity problems.
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By connectivity problems, are you suggesting that I was intermittently losing the connection to the ISP?
Thanks
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Maybe, or because of connectivity problems your internet speed was fluctuating from far below 50 Mbps to above 50 Mbps and that can cause interruptions in sound as well.
Yep, exactly that.
I’m going to treat this as an ISP issue, and will keep an eye on it. There is plenty of reason to suspect the ISP here. We have 5G, but our rural provider is fairly clueless.
Thanks for the help!
Make a ping test. In Windows is something like:
Run - cmd
ping google.com -t
If the returned lines shows no packet loss and fluctuations this means is a stable connection. Also take a look at the time - should be less than 50 ms on most local/european nodes. Also the signal strenght - it’s a mobile connection as you said so less quality than a fixed/wired connection. Contact your ISP if problems persists. And check with other players too. If with other players you have no problems with radios post the “Debug Info” here as Antoine said. Don’t forget to edit the post after pasting and delete your email address.
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Radio playing fine at the moment, with a Speedtest of 75 Mbps, and these stats from pings:
100 packets transmitted, 100 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 40.185/70.383/311.353/48.003 ms
Huge variation in ping time, but this does not seem to be affecting performance.
I do recall there was a huge CPU load from the mds process when performance was bad.
Thanks for the help.
Radio performance so bad tonight nothing would play. Speedtest showed about 72 Mbps, ping results were:
100 packets transmitted, 100 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 38.923/62.560/182.474/26.535 ms
Macbook activity monitor showed CPU usage to be trivial among the processes. However, Audirvana memory use was about 400 MB, with kernel task at 450 and Window Server at 800 MB, Audirvana threads were 80, and kernel task as 230. Nothing else looked unusual.
Any suggestions?
Thanks
Rebooted, shut down Chrome and Apple Mail, essentially tried to run Audirvana without anything else going. Similar ping results and activity monitor looked about the same. Debug info:
Audirvana Studio 1.14.0 (11400)
macOS Version 12.4 (Build 21F79) with 16GB physical RAM
Connected account of :
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Volumes/Data/Music
iTunes/Music library synchronization: last synchronized on Fri Aug 12 18:23:34 2022
Library database path: /Users/day/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Remote Control server:
Listening on on port 49245
ACTIVE STREAMING SERVICES
TIDAL: Connected as PREMIUM
=================== AUDIO DEVICE ========================
Preferred device: AYRE ACOUSTICS, INC. AYRE QX-5 TWENTY NET2 Model UID:Ayre Acoustics, Inc. QX-5 Twenty Net2 UID:uuid:AD365BF2-2C29-11EA-BC29-985E1B00911F
Currently playing to UPnP device at 24 bits 44.1kHz
Selected device:
UPnP device at http://192.168.1.180:38400/description.xml
ID 0x0 Ayre QX-5 Twenty Net2
Manufacturer: Ayre Acoustics, Inc.
Model Name: QX-5 Twenty Net2
Model UID: Ayre Acoustics, Inc. QX-5 Twenty Net2
UID: uuid:AD365BF2-2C29-11EA-BC29-985E1B00911F
6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: No
UPnP/DLNA supported protocols:
http-get::audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/mp4:DLNA.ORG_PN=MP4
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMAPRO
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMALSL
http-get::audio/x-sony-oma:DLNA.ORG_PN=ATRAC3plus
http-get::audio/aiff:
http-get::audio/wav:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
http-get::audio/ac3:
http-get::audio/x-dsf:
http-get::audio/mp4:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-wav:
http-get::audio/x-dff:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Volume Control: scalar
Number of channels: 2
Use as stereo device only: No
1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Stream ID 0x0 0 channels starting at 0
14 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 2822.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 8 little endian Signed Integer 5644.8kHz finite length
0 physical formats
Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 2:15:15
CurrentURI: http://192.168.1.216:49152/audirvana/audio_15.wav
CurrentURIMetadata:
dc:titlemp3, 44100 Hz, stereo, 96 kb/s</dc:title>
upnp:albumArtURIhttp://static.airable.io/66/88/610383.png</upnp:albumArtURI>
upnp:albumWMOT Roots Radio 89.5 FM</upnp:album>
upnp:classobject.item.audioItem.musicTrack</upnp:class>
http://192.168.1.216:49152/audirvana/audio_15.wav
nextURI:
nextURIMetadata:
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED
Current device AVT service description:
<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget CurrentPlayMode string NORMAL REPEAT_ALL REPEAT_ONE SHUFFLE NORMAL RecordStorageMedium string NOT_IMPLEMENTED LastChange string RelativeTimePosition string CurrentTrackURI string CurrentTrackDuration string CurrentRecordQualityMode string NOT_IMPLEMENTED CurrentMediaDuration string AbsoluteCounterPosition i4 RelativeCounterPosition i4 A_ARG_TYPE_InstanceID ui4 AVTransportURI string TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING NO_MEDIA_PRESENT CurrentTrackMetaData string NextAVTransportURI string PossibleRecordQualityModes string CurrentTrack ui4 0 4294967295 1 AbsoluteTimePosition string NextAVTransportURIMetaData string PlaybackStorageMedium string NETWORK CurrentTransportActions string RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED PossiblePlaybackStorageMedia string AVTransportURIMetaData string NumberOfTracks ui4 0 4294967295 A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME ABS_COUNT A_ARG_TYPE_SeekTarget string PossibleRecordStorageMedia string TransportStatus string OK ERROR_OCCURRED vendor-defined TransportPlaySpeed string 1 vendor-definedCurrent device RootDevice description:
<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Ayre QX-5 Twenty Net2 Ayre Acoustics, Inc. https://www.ayre.com This model is a connected audio module which supports the UPnP/DLNA standard QX-5 Twenty Net2 CDMCM-210-004 uuid:AD365BF2-2C29-11EA-BC29-985E1B00911F https://www.ayre.com DMR-1.50 image/png 48 48 24 /images/small.png image/png 120 120 24 /images/large.png image/jpeg 48 48 24 /images/small.jpg image/jpeg 120 120 24 /images/large.jpg urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /service/RenderingControl1.xml /service/RenderingControl_control /service/RenderingControl_event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /service/ConnectionManager1.xml /service/ConnectionManager_control /service/ConnectionManager_event urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /service/AVTransport1.xml /service/AVTransport_control /service/AVTransport_event CDM414007210596 http://192.168.1.180:38400UPnP devices found : 1
Device #0: ID 0x0 Ayre QX-5 Twenty Net2 UID: uuid:AD365BF2-2C29-11EA-BC29-985E1B00911F Location: http://1
CoreAudio audio path, buffer I/O frame size: 0
Max. memory for audio buffers: 13312MB
Exclusive access: Enabled
Integer mode: Enabled
Local devices found : 3
Device #0: ID 0x5d MacBook Pro Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. MacBook Pro Speakers
Device #1: ID 0x2e Microsoft Teams Audio Manufacturer: Microsoft Corp. Model UID: MSLoopbackDriverDevice_ModelUID UID: MSLoopbackDriverDevice_UID Model Name: Microsoft Corp. Microsoft Teams Audio
Device #2: ID 0x38 ZoomAudioDevice Manufacturer: zoom.us Model UID: zoom.us.zoomaudiodevice UID: zoom.us.zoomaudiodevice.001 Model Name: zoom.us ZoomAudioDevice
Any suggestions?
Thanks
Do you have this issue only if you use your Ayre QX-5 as selected output? Do you have this with the Macbook speakers?
Yes, same issue with internal Macbook speakers.