iTunes file will not import

Hello, I am a fairly long term Audirvana user and Im frustrated. One of my favorite AAC files from iTunes, Neil Young, Live at Massey Hall, will not import to A. I believe that its something in the meta data, but not being as technically adept as it seems many users are that own this package, I cannot seem to modify settings to get A to recognize and show it in the library. Any help will be appreciated. FYI, I did download the free version of Jriver just to see if that would recognize the music files and no joy.

It could be DRM protected …

Hello @F1vecreeks, have you bought the track through the iTunes store?

Yes Damien that’s where I purchased the file

Can you send us a copy of this file at [email protected]?