I upgraded to, and installed Audirvana 3+ on two computers per the license. I have not attempted to run it on more than one computer at a time. However, early this week I started receiving the following message whenever I attempt to run Audirvana 3 on either computer:
“Too Many Installs
There are too many installs for your license. Uninstall Audirvana Plus on one of your computers before trying again.”
I can’t access the menu to unauthorized the computers because Audirvana Plus 3.0.6 will not fully start up. It only issues the message I referenced above. This is the case on both computers. I have uninstalled and reinstalled the program on both computers, and it does not fix the problem.
I tried contacting Avangate, the payment administrator Audirvana uses, and the only responses I get are auto-generated, irrelevant messages.
So now I have a program for which I have paid, and for which I have obtained a license code, that does not run. I dislike having to bring up this issue on the forum, but there seems to be no way toward a solution. I begin to wonder if someone else has received the same license code as me. I have been using Audirvana+ since early versions of 1 and have never had significant problems until this time.
Damien, please help me get this product functioning again.