Loading first track problem

Hello, I seem to have gotten an issue where I can’t play any track on Audirvana. It just says loading first track and then it never loads the track. This is the first time something like this has happened. I would like some help in solving the issue. Thank you in advance.

Hello @josip.zekic,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Audirvana 3.5.45

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
Library database path: C:\Users\Luka\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as FREE

=================== AUDIO DEVICE ========================

Preferred device: Dnevni boravak Model UID:Yamaha Corporation Dnevni boravak UID:uuid:9ab0c000-f668-11de-9976-ac44f24149e5

Selected device:
UPnP device at http://192.168.1.3:49154/MediaRenderer/desc.xml
Dnevni boravak Manufacturer:Yamaha Corporation
Model UID:Yamaha Corporation Dnevni boravak UID:uuid:9ab0c000-f668-11de-9976-ac44f24149e5

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (MSB)
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::audio/L16;channels=2;rate=44100:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=44100:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=48000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=48000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=32000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=32000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=88200:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=88200:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=96000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=96000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=64000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=64000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=22050:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=22050:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=24000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=24000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=16000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=16000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=11025:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=11025:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=12000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=12000:DLNA.ORG_PN=LPCM
http-get::audio/L16;channels=2;rate=8000:DLNA.ORG_PN=LPCM
http-get:
:audio/L16;channels=1;rate=8000:DLNA.ORG_PN=LPCM
http-get::audio/L16:DLNA.ORG_PN=LPCM
http-get:
:audio/mpeg:DLNA.ORG_PN=MP3
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMABASE
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL
http-get::audio/x-ms-wma:DLNA.ORG_PN=WMDRM_WMABASE
http-get:
:audio/x-ms-wma:DLNA.ORG_PN=WMDRM_WMAFULL
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS
http-get:
:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_192
http-get::audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320
http-get:
:audio/mp4:DLNA.ORG_PN=AAC_ISO
http-get::audio/mp4:DLNA.ORG_PN=AAC_ISO_192
http-get:
:audio/mp4:DLNA.ORG_PN=AAC_ISO_320
http-get::audio/3gpp:DLNA.ORG_PN=AAC_ISO
http-get:
:audio/3gpp:DLNA.ORG_PN=AAC_ISO_192
http-get::audio/3gpp:DLNA.ORG_PN=AAC_ISO_320
http-get:
:audio/x-ms-wma:*
http-get::audio/vnd.dlna.adts:
http-get::audio/x-flac:
http-get::audio/x-mpeg:
http-get::audio/x-aac:
http-get::audio/x-mp3:
http-get::audio/x-mp4:
http-get::audio/x-mpg:
http-get::audio/x-wav:
http-get::audio/3gpp:
http-get::audio/aacp:
http-get::audio/aiff:
http-get::audio/x-aiff:
http-get::audio/flac:
http-get::audio/mpeg:
http-get::audio/aac:
http-get::audio/m4a:
http-get::audio/mp3:
http-get::audio/mp4:
http-get::audio/dsd:
http-get::audio/x-dsd:
http-get::audio/x-dsf:
http-get::audio/x-dff:
http-get::audio/wav:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: Yes
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch DSD 8bit little endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit little endian in 8bit chunk 5644.8kHz

Current device transportInfo:
CurrentTransportState: NO_MEDIA_PRESENT
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 0:00:00
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions TransportState string STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED PlaybackStorageMedium string NETWORK NONE RecordStorageMedium string NOT_IMPLEMENTED PossiblePlaybackStorageMedia string PossibleRecordStorageMedia string CurrentPlayMode string NORMAL NORMAL TransportPlaySpeed string 1 RecordMediumWriteStatus string NOT_IMPLEMENTED CurrentRecordQualityMode string NOT_IMPLEMENTED PossibleRecordQualityModes string NumberOfTracks ui4 0 1 CurrentTrack ui4 0 1 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 CurrentTransportActions string LastChange string A_ARG_TYPE_SeekMode string TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4

Current device RootDevice description:

<?xml version="1.0"?> 1 0 DMR-1.50 urn:schemas-upnp-org:device:MediaRenderer:1 Dnevni boravak Yamaha Corporation http://www.yamaha.com/ MusicCast NP-S303 S303 http://www.yamaha.com/ 0B38EEB3 uuid:9ab0c000-f668-11de-9976-ac44f24149e5 image/jpeg 48 48 24 /Icons/48x48.jpg image/jpeg 120 120 24 /Icons/120x120.jpg image/png 48 48 24 /Icons/48x48.png image/png 120 120 24 /Icons/120x120.png urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /AVTransport/desc.xml /AVTransport/ctrl /AVTransport/event urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /RenderingControl/desc.xml /RenderingControl/ctrl /RenderingControl/event urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /ConnectionManager/desc.xml /ConnectionManager/ctrl /ConnectionManager/event http://192.168.1.3/ http://192.168.1.3:80/ urn:schemas-yamaha-com:service:X_YamahaRemoteControl:1 /YamahaRemoteControl/ctrl /YamahaRemoteControl/desc.xml urn:schemas-yamaha-com:service:X_YamahaExtendedControl:1 /YamahaExtendedControl/v1/ 1920

UPnP devices found : 2
Device #0Dnevni boravak UID: uuid:9ab0c000-f668-11de-9976-ac44f24149e5 Location: http://192.168.1.3:49154/MediaRenderer/desc.xml
Device #1[TV] Samsung Q60 Series (50) UID: uuid:60bd00c1-2b44-47c2-adad-adc07b2d4e6c Location: http://192.168.1.7:9197/dmr

Max. memory for audio buffers: 1650MB

Local Audio Engine:WASAPI

Local devices found : 3
Device #0: Speakers (Razer Surround Audio Controller) Manufacturer: Model UID: Speakers (Razer Surround Audio Controller) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{fe5efa27-78c0-4e8f-8906-86404f2e301b}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Speakers (Realtek High Definition Audio) Manufacturer: Model UID: Speakers (Realtek High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{3fa54cf6-6ea9-4206-84fc-f80b89cc3516}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #2: 4 - LG ULTRAWIDE (AMD High Definition Audio Device) Manufacturer: Model UID: 4 - LG ULTRAWIDE (AMD High Definition Audio Device) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{a2e3ea1e-bb5a-4b33-8e76-3d55fef5d997}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Are you trialing Tidal?

Hello, I forgot that I changed profiles for Tidal. Its fixed now thank you.