Lock button not releasing audio control

I’ve posted this issue before. Now that the new remote has been released, I thought I would try to use AV Studio again. The remote does work with both versions of AV, but when using Studio, the Lock Button icon changes to an unlock position when tapped, but I can only get a second or two of music to play through my audio device before Studio grabs control and disconnects my other input software (Pandora in this case via Airplay). The volume control indicator in AVS flickers as it grabs control. If I Quit AVS, all works as it’s supposed to. I have no problems with audio unit control with AV 3.5. I need some help here or will not be renewing my subscription next year.

SAME PROBLEM EXISTS !!! New release acts exactly as I described above. Is anyone reading these posts?? I can only use 3.5.5, not Studio. Please help: Thanks - Louis

Hello @Lpengue,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Please remove the line corresponding to your logged-in account to avoid displaying your email address and first name/last name publicly.

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Debug info below.

I used Studio to play an album and cycle through several tracks. I then used the remote app to pause and then STOP play. The Lock icon changed to Unlock. I then went to Pandora on my mobile device and connected to the remote Audio Device that Studio was playing through using an Ethernet connection. Pandora is using an Airplay connection. Pandora connects to the Audio Device, but when I try to play music, I get a second or less of play through the Audio Device, and at the same time Studio shows the volume control bar cycle to off and full on again. Pandora is now disconnected from the Audio Device. I went through the process several times with no change. 3.5.5 fully releases the Audio Device and Pandora plays with no issues. With Studio, I have to shut down the app to regain control of the Audio Device.

Hope this helps.

=======================================

Audirvana Studio 1.7.1 (10701)

macOS Version 11.6 (Build 20G165) with 32GB physical RAM

Connected account: xxxxxxxxxxx

SIGNAL PROCESSING:

Polarity Inversion:

Globally: OFF

Per track: ON

Effects plugins NOT ACTIVE

UPSAMPLING:

r8brain not in use

r8brain filter parameters

Bandwidth = 99.5%

Stop band attenuation 218dB

Phase linear

AUDIO VOLUME:

Max allowed volume: 100

Replay Gain: None

SW volume control: OFF

LIBRARY SETTINGS:

Sync list: 1 folders

AUTO: /Volumes/1TB MyBook/

iTunes/Music library synchronization: not synchronized

Library database path: /Users/louisminimac/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:

Listening on 127.0.0.1 on port 56411

ACTIVE STREAMING SERVICES

Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Preferred device: B&W GROUP LTD CP-800 Model UID:B&W Group Ltd CP-800 UID:uuid:5f9ec1b3-ed59-1900-4530-d81ede20a760

Selected device:

UPnP device at http://192.168.1.2:8080/description.xml

ID 0x0 CP-800

Manufacturer: B&W Group Ltd

Model Name:

Model UID: B&W Group Ltd CP-800

UID: uuid:5f9ec1b3-ed59-1900-4530-d81ede20a760

6 available sample rates up to 192000Hz

44100

48000

88200

96000

176400

192000

Volume control: No

MQA capability

Auto-detect MQA devices: Yes

Not a MQA device, user set to not MQA

DSD capability: Unhandled

Device audio channels

Preferred stereo channels L:0 R:1

Channel bitmap: Ox3, layout:

Channel 0 mapped to 0

Channel 1 mapped to 1

Avoid RAW PCM streams: No

UPnP/DLNA supported protocols:

http-get:*:audio/L16;rate=44100;channels=1:DLNA.ORG_PN=LPCM

http-get:*:audio/L16;rate=44100;channels=2:DLNA.ORG_PN=LPCM

http-get:*:audio/L16;rate=48000;channels=1:DLNA.ORG_PN=LPCM

http-get:*:audio/L16;rate=48000;channels=2:DLNA.ORG_PN=LPCM

http-get:*:audio/mpeg:DLNA.ORG_PN=MP3

http-get:*:audio/x-ms-wma:DLNA.ORG_PN=WMABASE

http-get:*:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL

http-wavetunes::audio/x-ms-wma:

http-get:*:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS

http-get:*:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320

http-get:*:audio/mp4:DLNA.ORG_PN=AAC_ISO

http-get:*:audio/3gpp:DLNA.ORG_PN=AAC_ISO

http-get:*:audio/mp4:DLNA.ORG_PN=AAC_ISO_320

http-get:*:audio/3gpp:DLNA.ORG_PN=AAC_ISO_320

http-get::audio/x-caf:

http-get::audio/x-aiff:

http-get::audio/aiff:

DLNA 1.5: Yes

Gapless playback: Yes

Missing events workaround: No

Can play native DSD: No

Volume Control: scalar

Number of channels: 2

Use as stereo device only: No

1 output streams:

Number of active channels: 2, in 1 stream(s)

Channel #0 :Stream 0 channel 0

Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0

14 virtual formats:

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 44.1kHz

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 48kHz

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 44.1kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 44.1kHz finite length

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 88.2kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 88.2kHz finite length

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 176.4kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 176.4kHz finite length

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 48kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 48kHz finite length

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 96kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 96kHz finite length

2 ch Non-mixable linear PCM Interleaved 16 big endian Signed Integer 192kHz finite length

2 ch Non-mixable linear PCM Interleaved 24 big endian Signed Integer 192kHz finite length

0 physical formats

Current device transportInfo:

CurrentTransportState: STOPPED

CurrentTransportStatus: OK

CurrentSpeed: 1

Current device MediaInfo:

NrTracks: 1

MediaDuration: 0:02:13

CurrentURI: http://192.168.1.9:49152/audirvana/audioTest.pcm

CurrentURIMetadata:

dc:titletestTitle</dc:title>

upnp:classobject.item.audioItem.musicTrack</upnp:class>

http://192.168.1.9:49152/audirvana/audioTest.pcm

nextURI:

nextURIMetadata:

PlayMedium: NETWORK

RecordMedium: NOT_IMPLEMENTED

WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?>

1

0

SetAVTransportURI

InstanceID

in

A_ARG_TYPE_InstanceID

CurrentURI

in

AVTransportURI

CurrentURIMetaData

in

AVTransportURIMetaData

SetNextAVTransportURI

InstanceID

in

A_ARG_TYPE_InstanceID

NextURI

in

NextAVTransportURI

NextURIMetaData

in

NextAVTransportURIMetaData

GetMediaInfo

InstanceID

in

A_ARG_TYPE_InstanceID

NrTracks

out

NumberOfTracks

MediaDuration

out

CurrentMediaDuration

CurrentURI

out

AVTransportURI

CurrentURIMetaData

out

AVTransportURIMetaData

NextURI

out

NextAVTransportURI

NextURIMetaData

out

NextAVTransportURIMetaData

PlayMedium

out

PlaybackStorageMedium

RecordMedium

out

RecordStorageMedium

WriteStatus

out

RecordMediumWriteStatus

GetTransportInfo

InstanceID

in

A_ARG_TYPE_InstanceID

CurrentTransportState

out

TransportState

CurrentTransportStatus

out

TransportStatus

CurrentSpeed

out

TransportPlaySpeed

GetPositionInfo

InstanceID

in

A_ARG_TYPE_InstanceID

Track

out

CurrentTrack

TrackDuration

out

CurrentTrackDuration

TrackMetaData

out

CurrentTrackMetaData

TrackURI

out

CurrentTrackURI

RelTime

out

RelativeTimePosition

AbsTime

out

AbsoluteTimePosition

RelCount

out

RelativeCounterPosition

AbsCount

out

AbsoluteCounterPosition

GetDeviceCapabilities

InstanceID

in

A_ARG_TYPE_InstanceID

PlayMedia

out

PossiblePlaybackStorageMedia

RecMedia

out

PossibleRecordStorageMedia

RecQualityModes

out

PossibleRecordQualityModes

GetTransportSettings

InstanceID

in

A_ARG_TYPE_InstanceID

PlayMode

out

CurrentPlayMode

RecQualityMode

out

CurrentRecordQualityMode

Stop

InstanceID

in

A_ARG_TYPE_InstanceID

Play

InstanceID

in

A_ARG_TYPE_InstanceID

Speed

in

TransportPlaySpeed

Pause

InstanceID

in

A_ARG_TYPE_InstanceID

Seek

InstanceID

in

A_ARG_TYPE_InstanceID

Unit

in

A_ARG_TYPE_SeekMode

Target

in

A_ARG_TYPE_SeekTarget

Next

InstanceID

in

A_ARG_TYPE_InstanceID

Previous

InstanceID

in

A_ARG_TYPE_InstanceID

SetPlayMode

InstanceID

in

A_ARG_TYPE_InstanceID

NewPlayMode

in

CurrentPlayMode

GetCurrentTransportActions

InstanceID

in

A_ARG_TYPE_InstanceID

Actions

out

CurrentTransportActions

LastChange

string

TransportState

string

STOPPED

PLAYING

PAUSED_PLAYBACK

TRANSITIONING

NO_MEDIA_PRESENT

TransportStatus

string

OK

ERROR_OCCURRED

PlaybackStorageMedium

string

NETWORK

RecordStorageMedium

string

NOT_IMPLEMENTED

PossiblePlaybackStorageMedia

string

PossibleRecordStorageMedia

string

CurrentPlayMode

string

NORMAL

NORMAL

SHUFFLE

REPEAT_ONE

REPEAT_ALL

TransportPlaySpeed

string

1

RecordMediumWriteStatus

string

NOT_IMPLEMENTED

CurrentRecordQualityMode

string

NOT_IMPLEMENTED

PossibleRecordQualityModes

string

NumberOfTracks

ui4

0

1

CurrentTrack

ui4

0

1

1

CurrentTrackDuration

string

CurrentMediaDuration

string

CurrentTrackMetaData

string

CurrentTrackURI

string

AVTransportURI

string

AVTransportURIMetaData

string

NextAVTransportURI

string

NextAVTransportURIMetaData

string

RelativeTimePosition

string

AbsoluteTimePosition

string

RelativeCounterPosition

i4

AbsoluteCounterPosition

i4

CurrentTransportActions

string

A_ARG_TYPE_SeekMode

string

TRACK_NR

REL_TIME

A_ARG_TYPE_SeekTarget

string

A_ARG_TYPE_InstanceID

ui4

Current device RootDevice description:

<?xml version="1.0"?>

1

0

<dlna:X_DLNADOC xmlns:dlna=“urn:schemas-dlna-org:device-1-0”>DMR-1.50</dlna:X_DLNADOC>

pnpx:X_compatibleIdMS_DigitalMediaDeviceClass_DMR_V001

</pnpx:X_compatibleId>

pnpx:X_deviceCategoryMediaDevices

</pnpx:X_deviceCategory>

pnpx:X_hardwareIdBridgecoCE2DM870_0xBD VEN_14E7&DEV_0001&REV_01

</pnpx:X_hardwareId>

df:X_deviceCategoryMultimedia.DMR

</df:X_deviceCategory>

qq:X_QPlay_SoftwareCapabilityQPlay:1</qq:X_QPlay_SoftwareCapability>

smsc:ProductCapSeekOnPaused,WHA</smsc:ProductCap>

urn:schemas-upnp-org:device:MediaRenderer:1

CP-800

B&W Group Ltd

CP-800 Stereo Preamp Processor

CP-800

CP-800

D81EDE20BEFB

uuid:5f9ec1b3-ed59-1900-4530-d81ede20a760

123810928305

image/jpeg

48

48

24

/BCO_device_sm_icon.jpg

image/jpeg

120

120

24

/BCO_device_lrg_icon.jpg

image/png

48

48

24

/BCO_device_sm_icon.png

image/png

120

120

24

/BCO_device_lrg_icon.png

urn:schemas-upnp-org:service:RenderingControl:1

urn:upnp-org:serviceId:RenderingControl

/RenderingControl/desc.xml

/RenderingControl/ctrl

/RenderingControl/evt

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/ConnectionManager/desc.xml

/ConnectionManager/ctrl

/ConnectionManager/evt

urn:schemas-upnp-org:service:AVTransport:1

urn:upnp-org:serviceId:AVTransport

/AVTransport/desc.xml

/AVTransport/ctrl

/AVTransport/evt

urn:schemas-smsc-com:service:X_WholeHomeAudio:1

urn:schemas-smsc-com:serviceId:X_WholeHomeAudio:1

/WholeHomeAudio/desc.xml

/WholeHomeAudio/ctrl

urn:tencent-com:service:QPlay:1

urn:tencent-com:serviceId:QPlay

/QPlay/desc.xml

/QPlay/ctrl

http://192.168.1.2

UPnP devices found : 3

Device #0: ID 0x0 Yamaha UID: uuid:9ab0c000-f668-11de-9976-00a0defd1eda Location: http://192.168.1.4:49154/MediaRenderer/desc.xml

Device #1: ID 0x0 [LG] webOS TV OLED65C8PUA UID: uuid:540ff059-7f41-66cd-7794-aaeb571e30d8 Location: http://192.168.1.17:1284/

Device #2: ID 0x0 CP-800 UID: uuid:5f9ec1b3-ed59-1900-4530-d81ede20a760 Location: http://192.168.1.2:8080/description.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 10028MB

Exclusive access: Enabled

Integer mode: Enabled

Local devices found : 1

Device #0: ID 0x4a Mac mini Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. Mac mini Speakers

When you change your output to Airplay with Pandora, does MacOS is completely switched to Airplay? You can see this in the sound output of your Mac settings.

The “Sound Output” on the MiniMac’s settings always show Airplay regardless of using Studio, 3.5.5, or Pandora. I don’t use Airplay to connect Audirvana to the Mac or the Mac’s sound output to connect Audirvana to the audio device. I use an Ethernet connection for Audirvana, and Airplay for Pandora or other Airplay sources. Airplay does nor support HiRes playback, that’s why I use Ethernet (Hardwired) for Audirvana.

For Airplay connected devices, wifi is used for the audio connection - there are no audio connections between the MiniMac and the audio device.

Hallo Antoine, i got Problems unlook to get Music played from my NAS or Radio please tell me how i can unlook to play Music.
Heinz

Can you open Audirvana settings and take a look at the selected device while you have this behavior? What is the device selected when the issue occur?

The device selected is the Audio Device (CP-800) and the connection shows Ethernet. This info does not change while the connection problem occurs.