Major distortion and playing wrong track

Studio
1

I am getting close to the end of my trial. Up until this point, there have been little to no issues. I was getting ready to subscribe.

What happened, playing various tracks adding them to the play que via the remote iOS app, it suddenly started playing the wrong tracks and not only that, but with major distortion.

I should add, this was being used streaming Tidal.

Going to the Mac and hitting a new album to play from Tidal and all was back to normal?

Here is the debug info:
Audirvana Mac Version 1.5.7 (10507)
macOS 10.15.7 with 24576MB RAM

Connected account: harvisonjames@gmail.com (Dan Bezak)

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins ACTIVE in offline mode
	No plugin active

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5%
Filter max length = 30000
Anti-aliasing = 100
Phase = 66%

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/dannybezak/Documents/Music
iTunes/Music library synchronization: last synchronized on Sat Jul 10 09:49:45 2021

Library database path: /Users/dannybezak/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 55421

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 21504MB
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
CA CA DACMAGIC 200M 2.0
Model UID:CA DacMagic 200M 2.0:22E8:DAC2
UID:AppleUSBAudioEngine:CA:CA DacMagic 200M 2.0:14200000:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 8 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x5b CA DacMagic 200M 2.0
Manufacturer: CA
Model Name: CA DacMagic 200M 2.0
Model UID: CA DacMagic 200M 2.0:22E8:DAC2
UID: AppleUSBAudioEngine:CA:CA DacMagic 200M 2.0:14200000:1

10 available sample rates up to 768000Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
768000
Audio buffer frame size : 15 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
MQA Decoder device
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x5c 2 channels starting at 1
30 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 768kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 768kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

40 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 768kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 768kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 768kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 3
Device #0: ID 0x46 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:7 UID: AppleHDAEngineOutput:1B,0,1,2:0 Model Name: Apple Inc. Built-in Output
Device #1: ID 0x5b CA DacMagic 200M 2.0 Manufacturer: CA Model UID: CA DacMagic 200M 2.0:22E8:DAC2 UID: AppleUSBAudioEngine:CA:CA DacMagic 200M 2.0:14200000:1 Model Name: CA DacMagic 200M 2.0
Device #2: ID 0x35 eqMac2 Manufacturer: Bitgapp Model UID: com_bitgapp_eqMac2Driver:eqMac2 UID: EQMAC2.1_DRIVER_ENGINE Model Name: Bitgapp eqMac2

UPnP devices found : 0

2

Update:
It is doing this every other song now.

3

Can you remove the software volume control and the reduce the the maximum amount of memory used by Studio to 4000MB?

4

I will try this when I get home from work @Antoine .

It persistently continued, even after restarting the computer.

I did notice something else not mentioned yesterday, it is happening on playlist with multiple output variations (mixed MQA and standard 16/44). Added this in case it helps. It doesn’t seem to do this when playing a full album on Tidal.

5

So far since the adjustments you suggested @Antoine it seems to have solved the problem. I am playing the playlist that had issues yesterday, doing random play of the extra large playlist. I was doing random yesterday as well. So far 50 minutes in and no issues.

I shut the software volume control off and tweaking the ram, got it to 4031, or somewhere there about. I could not get the exact 4000 as you requested, as there is not a box to manually input and I could not get the 4000 with the slider.

6

It’s not a problem, the idea was to put the amount around 4000MB to see if you still have the issue. In your case Audirvana took a lot of your RAM and it’s possible that MacOS didn’t had enough RAM left which gave you your issue.