Marantz HD-DAC1 - dsd doesn't work

first of all, my english is terrible. Excuse
I use a notebook AMD ryzen 7 (new generation) and marantz hd-dac1.
I bought origin today.
In every configuration (wasapi, asio or kernel) my system goes crash when i try to open a dsd file, without system error,
the driver asio is detect.
I already downloaded a driver for my dac.
Someone can help me?

I have an HD-DAC1, works fine on macOS.
But I can try Windows, what Windows version are you using?

1 Like

windows 11 pro

Hello. welcome…
More information is needed so folks can best help…
Please post (copy and paste) your debug information here… found in ‘Settings’ → ‘Help’ – ‘Debug Info’.

:notes: :eye: :headphones: :eye: :notes:

Audirvana Origin 2.5.6 (20506)

Windows 11 (22621) with 16GB physical RAM

Connected account of : Nunzio Recano

NETWORK
Status: available
Available network interfaces:
WIFI_ISS_363995uno ({83bf9168-be27-4934-8f37-d63d5917264d}) is PUBLIC
Windows Defender Firewall status for this instance of Audirvana Origin
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: allowed
Outbound: allowed
Notifications: enabled

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 2 folders
AUTO: \musica\musica\classica hi res
AUTO: \musica\musica\classica low res
Library database path: C:\Users\nunzi\AppData\Local\Packages\Audirvana.Audirvana-d488-4ebf-b1c4-596e08349a6a_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on fd1e:74c0:6771:4d39:c5d0:3826:a121:1fba on port 61235

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 8192MB

Local Audio Engine: ASIO 2
Driver version 1
Use max I/O buffer size: ON

Preferred device:
Marantz ASIO Device
Model UID:Marantz ASIO Device
UID:Marantz ASIO Device

Active Sample Rate: 96kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: ON

Selected device:Marantz ASIO Device
Manufacturer:
Model name: Marantz ASIO Device
Model UID: Marantz ASIO Device
UID: Marantz ASIO Device

9 available sample rates up to 5644800Hz
44100
48000
88200
96000
176400
192000
352800
2822400
5644800

Volume Control
Physical: No
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Raw DSD (msb)

Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz
2 ch DSD 8bit big endian in 8bit chunk 2822.4kHz
2 ch DSD 8bit big endian in 8bit chunk 5644.8kHz

Local devices found : 1
Device #0: Marantz ASIO Device
Manufacturer:
Model UID: Marantz ASIO Device
UID: Marantz ASIO Device
Model name: Marantz ASIO Device

UPnP

UPnP devices found : 2
Device #0: LEMEGA M3+ 00226143f4f0
UID: uuid:3DCC7100-F76C-11DD-87AF-00226143F4F0
Location: http://192.168.5.27:8080/dd.xml
Manufacturer: Frontier Silicon Ltd
Model name:
Device #1: MacBook-Air-di-nunzio-2.local
UID: uuid:27b33e98-e45b-c244-9fb0-7a7f374bdc36
Location: http://192.168.5.42:52101/DeviceDescription.xml
Manufacturer: JRiver, Inc.
Model name: Media Center

Chromecast

Chromecast devices found : 0

Hi @Iradidio,

When you say your system crash, is it Audirvāna you are talking about or your device?

audirvana goes idle and doesnt respond. I have to close brutally and restart the app

Can you send us your audirvana_origin.log file at support@audirvana.com?

It can be in two different locations :
C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana
C:\Users[your login]\AppData\Local\Audirvana\Audirvana

to show AppData folder:

do it

merry christmas!!
by the way my problem is always on