Mauvais compte qobuz dans Audirvana

Yesterday everything was working fine.

Today, several problems:

  • when i want to listen to a qobuz playlist, I have only 30s of each title…
  • the quality goes always down to CD (16 bits, 44 kHz) even if the title quality is hi res (24 bits, 192 kHz)

I have just updated Audirvana to the last release: same problems

here is my log file:

Audirvana Mac Version 3.5.44 (3574)
macOS 11.1.0 with 8192MB RAM

Licence enregistrée pour Eric Loustau

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: last synchronized on Wed Dec 16 10:37:48 2020

Library database path: /Users/reginemartin/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
Qobuz: Connected as

=================== AUDIO DEVICE ========================

Preferred device: Phantom Bureau Model UID:Devialet Phantom Bureau UID:uuid:aa951f3c-b42b-4255-a32f-d119e720f563

Selected device:
UPnP device at http://192.168.1.17:39267/aa951f3c-b42b-4255-a32f-d119e720f563.xml
ID 0x0 Phantom Bureau Manufacturer:Devialet
Model UID:Devialet Phantom Bureau UID:uuid:aa951f3c-b42b-4255-a32f-d119e720f563

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume control: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
UPnP/DLNA supported protocols:
http-get::application/ogg:
http-get::audio/3gpp:
http-get::audio/3gpp2:
http-get::audio/aac:
http-get::audio/aacp:
http-get::audio/aiff:
http-get::audio/amr:
http-get::audio/amr-nb:
http-get::audio/amr-wb:
http-get::audio/atrac:
http-get::audio/atrac-advanced-lossless:
http-get::audio/flac:
http-get::audio/l16;channels=1;rate=44100:
http-get::audio/l16;channels=2;rate=44100:
http-get::audio/l16;rate=44100:
http-get::audio/l16;rate=44100;channels=1:
http-get::audio/l16;rate=44100;channels=2:
http-get::audio/l16;channels=1;rate=48000:
http-get::audio/l16;channels=2;rate=48000:
http-get::audio/l16;rate=48000:
http-get::audio/l16;rate=48000;channels=1:
http-get::audio/l16;rate=48000;channels=2:
http-get::audio/m4a:
http-get::audio/midi:
http-get::audio/mp4:
http-get::audio/mp4a:
http-get::audio/mp4a-latm:
http-get::audio/mpeg:
http-get::audio/mpeg3:
http-get::audio/mpeg4-generic:
http-get::audio/mpga:
http-get::audio/ogg:
http-get::audio/opus:
http-get::audio/vnd.dlna.adts:
http-get::audio/vnd.wave:
http-get::audio/wav:
http-get::audio/wave:
http-get::audio/x-aac:
http-get::audio/x-ac3:
http-get::audio/x-aiff:
http-get::audio/x-flac:
http-get::audio/x-flac+ogg:
http-get::audio/x-m4a:
http-get::audio/x-m4b:
http-get::audio/x-m4p:
http-get::audio/x-mid:
http-get::audio/x-midi:
http-get::audio/x-mod:
http-get::audio/x-monkeys-audio:
http-get::audio/x-mpeg:
http-get::audio/x-mpeg3:
http-get::audio/x-mpequrl:
http-get::audio/x-ms-asf:
http-get::audio/x-ms-wma:
http-get::audio/x-vorbis:
http-get::audio/x-vorbis+ogg:
http-get::audio/x-wav:
DLNA 1.5: Yes
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
12 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz

0 physical formats

Current device transportInfo:
CurrentTransportState: NO_MEDIA_PRESENT
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 0
MediaDuration: 0:00:00.000
CurrentURI:
CurrentURIMetadata:
nextURI:
nextURIMetadata:
PlayMedium: NONE
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Stop InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Pause InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget Next InstanceID in A_ARG_TYPE_InstanceID Previous InstanceID in A_ARG_TYPE_InstanceID X_DLNA_GetBytePositionInfo InstanceID in A_ARG_TYPE_InstanceID TrackSize out X_DLNA_CurrentTrackSize RelByte out X_DLNA_RelativeBytePosition AbsByte out X_DLNA_AbsoluteBytePosition SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode TransportState string STOPPED PAUSED_PLAYBACK PAUSED_RECORDING PLAYING RECORDING TRANSITIONING NO_MEDIA_PRESENT TransportStatus string OK ERROR_OCCURRED CurrentMediaCategory string NO_MEDIA TRACK_AWARE TRACK_UNAWARE CurrentTransportActions string PlaybackStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD RecordStorageMedium string UNKNOWN DV MINI-DV VHS W-VHS S-VHS D-VHS VHSC VIDEO8 HI8 CD-ROM CD-DA CD-R CD-RW VIDEO-CD SACD MD-AUDIO MD-PICTURE DVD-ROM DVD-VIDEO DVD-R DVD+RW DVD-RW DVD-RAM DVD-AUDIO DAT LD HDD MICRO-MV NETWORK NONE NOT_IMPLEMENTED SD PC-CARD MMC CF BD MS HD_DVD PossiblePlaybackStorageMedia string NONE NETWORK PossibleRecordStorageMedia string CurrentPlayMode string NORMAL NORMAL TransportPlaySpeed string 1 RecordMediumWriteStatus string WRITABLE PROTECTED NOT_WRITABLE UNKNOWN NOT_IMPLEMENTED CurrentRecordQualityMode string 0:EP 1:LP 2:SP 0:BASIC 1:MEDIUM 2:HIGH NOT_IMPLEMENTED PossibleRecordQualityModes string NumberOfTracks ui4 0 512 CurrentTrack ui4 0 512 1 CurrentTrackDuration string CurrentMediaDuration string CurrentTrackMetaData string CurrentTrackURI string AVTransportURI string AVTransportURIMetaData string NextAVTransportURI string NextAVTransportURIMetaData string RelativeTimePosition string AbsoluteTimePosition string RelativeCounterPosition i4 AbsoluteCounterPosition i4 LastChange string A_ARG_TYPE_SeekMode string ABS_TIME REL_TIME TRACK_NR ABS_COUNT REL_COUNT X_DLNA_REL_BYTE A_ARG_TYPE_SeekTarget string A_ARG_TYPE_InstanceID ui4 X_DLNA_RelativeBytePosition string X_DLNA_AbsoluteBytePosition string X_DLNA_CurrentTrackSize string

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-upnp-org:device:MediaRenderer:1 Phantom Bureau Devialet https://www.devialet.com The best sound in the world Phantom I Light Chrome 2.12.3 https://www.devialet.com/phantom-speaker/ M21P00008P314 uuid:aa951f3c-b42b-4255-a32f-d119e720f563 image/jpeg 32 32 24 /DvltRygelRendererPlugin-32x32x24.jpg image/jpeg 120 120 24 /DvltRygelRendererPlugin-120x120x24.jpg image/png 32 32 24 /DvltRygelRendererPlugin-32x32x24.png image/png 120 120 24 /DvltRygelRendererPlugin-120x120x24.png urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /xml/ConnectionManager.xml /Control/DvltRygelRendererPlugin/RygelSinkConnectionManager /Event/DvltRygelRendererPlugin/RygelSinkConnectionManager urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /xml/AVTransport2.xml /Control/DvltRygelRendererPlugin/RygelAVTransport /Event/DvltRygelRendererPlugin/RygelAVTransport urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /xml/RenderingControl2.xml /Control/DvltRygelRendererPlugin/RygelRenderingControl /Event/DvltRygelRendererPlugin/RygelRenderingControl DMR-1.51

UPnP devices found : 6
Device #0: ID 0x0 SoundTouch 20 UID: uuid:BO5EBO5E-F00D-F00D-FEED-08DF1F9898DD Location: http://192.168.1.28:8091/XD/BO5EBO5E-F00D-F00D-FEED-08DF1F9898DD.xml
Device #1: ID 0x0 Bose SoundTouch 10 UID: uuid:BO5EBO5E-F00D-F00D-FEED-EC24B8E53CFB Location: http://192.168.1.13:8091/XD/BO5EBO5E-F00D-F00D-FEED-EC24B8E53CFB.xml
Device #2: ID 0x0 Phantom Bureau UID: uuid:aa951f3c-b42b-4255-a32f-d119e720f563 Location: http://192.168.1.17:39267/aa951f3c-b42b-4255-a32f-d119e720f563.xml
Device #3: ID 0x0 décodeur TV 4 UID: uuid:00ababad-7947-1048-8a00-40c729771259 Location: http://192.168.1.23:42300/description.xml
Device #4: ID 0x0 Wave SoundTouch UID: uuid:BO5EBO5E-F00D-F00D-FEED-0452C7107F02 Location: http://192.168.1.31:8091/XD/BO5EBO5E-F00D-F00D-FEED-0452C7107F02.xml
Device #5: ID 0x0 UID: uuid:5f9ec1b3-ff59-19bb-8530-00067821d443 Location: http://192.168.1.16:8080/description.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 5120MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 1
Device #0: ID 0x30 Sortie intégrée Manufacturer: Apple Inc. Model UID: AppleHDA:130 UID: AppleHDAEngineOutput:1F,3,0,1,2:0

thanks in advance

Hello @eloustau,

Can you connect to your Qobuz account on their website and take a look at your subscription?

Hello @Antoine,

qobuz account seems ok: (sorry for the French)

Mes abonnements streaming

Abonnement Streaming - Qobuz Studio Premier mensuel -

Abonnement actif

Pouvez-vous aller dans les paramètres d’Audirvana dans la section Streaming? Est-ce que vous voyez l’adresse mail de votre compte qobuz avec lequel vous vous êtes connecté sur le site de Qobuz?

Merci @Antoine.
Le pb etait bien là.
J’etais connecté avec le mauvais compte Qobuz!
Tout refonctionne.