Missing albums in Audirvana Studio on Windows 10

Running AS on Windows 10. My music is stored on a Synology NAS, the SMB share is mapped as a network drive. I can see the complete music folder content in Explorer. When I add that folder to the AS local library just a couple of folders/albums get recognized, others just missing. If I add an artist subfolder to the AS local library albums get recognized well.

The same NAS music share is connected to a Mac via AFP, no issues so far with AS on MacOS.

Any ideas how to make AS see that missing folders?

Audirvana Studio 1.8.8 (10808)

Windows 10 (19044) with 32GB physical RAM


Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

Max allowed volume: 100
Replay Gain: None
SW volume control: ON

Sync list: 1 folders
AUTO: \DS720PLUS\music
Library database path: C:\Users\dm1by\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on on port 53273


=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 12722MB

Local Audio Engine: ASIO ASIO 2 driver version 1

Preferred device:

Model UID:

Currently playing in Integer Mode:
Device: 8ch 24bits Integer, 24 bytes per frame 44.1kHz

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Essence STX II ASIO(64)
Model Name: Essence STX II ASIO(64)
Model UID: Essence STX II ASIO(64)
UID: Essence STX II ASIO(64)

6 available sample rates up to 192000Hz
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Multichannel: 8 channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox63f, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 mapped to 2
Channel 3 mapped to 3
Channel 4 mapped to 4
Channel 5 mapped to 5
Channel 6 mapped to 6
Channel 7 mapped to 7

Audio channels in use
Number of channels: 8
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 8, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Channel #2 :Stream 0 channel 2
Channel #3 :Stream 0 channel 3
Channel #4 :Stream 0 channel 4
Channel #5 :Stream 0 channel 5
Channel #6 :Stream 0 channel 6
Channel #7 :Stream 0 channel 7
8 ch Integer PCM 24bit little endian 44.1kHz
8 ch Integer PCM 24bit little endian 48kHz
8 ch Integer PCM 24bit little endian 88.2kHz
8 ch Integer PCM 24bit little endian 96kHz
8 ch Integer PCM 24bit little endian 176.4kHz
8 ch Integer PCM 24bit little endian 192kHz

Local devices found : 1
Device #0: Essence STX II ASIO(64) Manufacturer: Model UID: Essence STX II ASIO(64) UID: Essence STX II ASIO(64) Model Name: Essence STX II ASIO(64)

UPnP devices found : 1
Device #0HT-ZF9 UID: uuid:00000000-0000-1010-8000-38184cda444f Location:

Hello @dmitry1by,

Are you able to access to the albums of those artists outside of the folder view in the Album view for example?

Hi, the albums are missing in every view, incl. Albums view.

Can you open the Play queue and then try to drag and drop one of the missing albums in it?


Do you see your album or not at all?

Yes, it works, it takes a while after drag and drop before AS loads tracks into the queue, but eventually the tracks are shown and playable with this method.

Can you send us one of those tracks to [email protected] so we can try to reproduce your behavior?

Did so

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