MQA stops output 3.5.38 MacOS 10/15.6

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1

Just upgraded from 3.2.20 to 3.5.38
MQA starts playing at 24/88.2 and stops after a few seconds.
My DAC is not MQA capable yet it used to work in previous versions of Audirvana plus.
What did I wrong? Changing MQA settings (renders to decoder or no MQA supported) did not help

Audirvana Mac Version 3.5.38 (3568)
macOS 10.15.6 with 16384MB RAM

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX to DSD128 with filter type B 7th order
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 4 folders
Manual: (OFFLINE) /Volumes/Multimedia/
Manual: (OFFLINE) /Users/thomas/Desktop
Manual: (OFFLINE) /Users/thomas/Downloads
Manual: (OFFLINE) /Users/thomas/Music/Qobuz
iTunes/Music library synchronization: not synchronized
Library database path: /Users/thomas/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 6132MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
TEAC USB AUDIO DEVICE
Model UID:TEAC USB AUDIO DEVICE:0644:8043
UID:AppleUSBAudioEngine:TEAC Corporation:UD-503:14100000:1

Currently playing in Integer Mode:
Device: 2ch Non-mixable linear PCM Interleaved 24bits little endian Signed Integer, 8 bytes per frame 88.2kHz

Active Sample Rate: 88.2kHz
Hog Mode is on

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x57 TEAC USB AUDIO DEVICE Manufacturer:TEAC Corporation
Model UID:TEAC USB AUDIO DEVICE:0644:8043 UID:AppleUSBAudioEngine:TEAC Corporation:UD-503:14200000:1

9 available sample rates up to 705600Hz
44100
48000
88200
96000
176400
192000
352800
384000
705600
Audio buffer frame size : 14 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x58 2 channels starting at 1
36 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

54 physical formats
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 705.6kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 384kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 352.8kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 192kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 176.4kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 705.6kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 2
Device #0: ID 0x31 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:82 UID: AppleHDAEngineOutput:1B,0,1,1:0
Device #1: ID 0x57 TEAC USB AUDIO DEVICE Manufacturer: TEAC Corporation Model UID: TEAC USB AUDIO DEVICE:0644:8043 UID: AppleUSBAudioEngine:TEAC Corporation:UD-503:14200000:1

UPnP devices found : 1
Device #0: ID 0x0 Living Room UID: uuid:9ab0c000-f668-11de-9976-ac44f242c0ee Location: http://192.168.86.31:49154/MediaRenderer/desc.xml

2

Hello @popel75, can you disable upsampling in your audio setting?

3

Yes, yet same thing :

Audirvana Mac Version 3.5.38 (3568)
macOS 10.15.6 with 16384MB RAM

Registered to \

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX not in use
SoX filter parameters
Bandwidth at 0dB = 99.5
Filter max length = 30000
Anti-aliasing = 100
Phase = 66

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 4 folders
AUTO: /Volumes/Multimedia/
Manual: (OFFLINE) /Users/thomas/Desktop
Manual: (OFFLINE) /Users/thomas/Downloads
Manual: (OFFLINE) /Users/thomas/Music/Qobuz
iTunes/Music library synchronization: not synchronized
Library database path: /Users/thomas/Library/Application Support/Audirvana/AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

CoreAudio audio path, buffer I/O frame size: 512

Max. memory for audio buffers: 6132MB

Local Audio Engine:
Exclusive access: Enabled
Integer mode: Enabled

Preferred device:
TEAC USB AUDIO DEVICE
Model UID:TEAC USB AUDIO DEVICE:0644:8043
UID:AppleUSBAudioEngine:TEAC Corporation:UD-503:14100000:1

Active Sample Rate: 88.2kHz
Hog Mode is off

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: ON
Mute during sample rate change: OFF

Selected device:
Local audio device
ID 0x31 Built-in Output Manufacturer:Apple Inc.
Model UID:AppleHDA:82 UID:AppleHDAEngineOutput:1B,0,1,1:0

4 available sample rates up to 96000Hz
44100
48000
88200
96000
Audio buffer frame size : 27 to 4096 frames
Current I/O buffer frame size : 512
Volume Control
Physical: No
Virtual: Yes
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to MQA Renderer
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: Yes

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x32 2 channels starting at 1
4 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 96kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 88.2kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 44.1kHz

12 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 96kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 88.2kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 44.1kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz

Local devices found : 1
Device #0: ID 0x31 Built-in Output Manufacturer: Apple Inc. Model UID: AppleHDA:82 UID: AppleHDAEngineOutput:1B,0,1,1:0

UPnP devices found : 1
Device #0: ID 0x0 Living Room UID: uuid:9ab0c000-f668-11de-9976-ac44f242c0ee Location: http://192.168.86.31:49154/MediaRenderer/desc.xml

4

Have you tried to disconnect and reconnect your Tidal account?

5

Yes now there is no sound anymore, YET same thing happens when I play 16/44 files from my library. So it is a USB/DAC issue NOT Tidal related.
ā€œOnlyā€ files my DAC outputs are (16/44 etc.) upsampled DSD 64/DSD128 files from Audirvana via USB and native DSD 64/128 files from Audirvana via USB . DSD 256 only works on Windows 10 as I understood Any idea why my DAC does not output 16/44 files but only DSD files ? (PCM 44kHz is indicated yet no sound comes out of the headphone amp) merci -Thomas

6

and PCM 44kHz output did work on Audirvana plus ā€¦now only upsampled DSD works. Strangeā€¦

7

Do you still have Audirvana Plus open when you make your different test?

8

No I deleted it and removed it from trash, but I guess Audirvana Plus previously installed left stuff on the Mac and is the culprit. I say that because I activated a second Audirvana license on a Mojave partition where Aurdirvana Plus was never installed and all works perfectly. Moving Audirvana Plus to trash was not a good idea. Any recommendation how to delete all files (Audirvana and Audirvana Plus) and reinstall Audirvana from scratch ?

9

I used app cleaner and removed audirvana, a lot of audirvana plus stuff popped up to delete (such as plists and the like), now I need to wait 24 hours :frowning:
Iā€™ll reinstall tomorrow and revert - Thomas

10

Audirvana Plus as a database as Audirvana 3 has, you can delete it if it has not been done yet. Itā€™s at the same location as your actual database for Audirvana 3: Users/thomas/Library/Application Support/Audirvana

11

Make sure you set the MQA settings to ā€œNon MQAā€.

12

Yes I selected no MQA
Mojave all works as long as Tidal MQA is upsampled to DSD; 16/44 without upsampling works flawlessly and is rendered as 16/44 by the TEAC UD-503 DAC which it should.
Catalina, any file (hard drive or Tidal streaming or NAS) only works if upsampled to DSD even 16/44 has to be upsampled to be played.
As I said I removed all Audirvana and Audirvana Plus files I reinstalled Audirvana from scratch
Maybe a 10.15.6 issue, anyways a little disappointed given I paid for an upgrade and can only use it under Mojave which is an old partition on my Mac. But I like the new layout of the application, stilā€¦ :frowning:

13

since you are stuck with a faulty something :slight_smile:

can you try my deleting Audirvana recipe to see if it works betterā€¦
you should not having problem with Catalina.

Big text, but fast doing itā€¦

Start fresh Audirvana by deleting those filesā€¦

If you have Playlists that are important export them first to desktop and save them in a folderā€¦ when Audirvana is reset, you can re-import them back in one shot. sadly to this day, the folders they were in if so, are not back, you have to do them againā€¦

Before doing this, maybe you should not connect after deleting those files to Roon, Tidal or othersā€¦ Install Audirvana alone with your databaseā€¦ if working, log to Roon or else after.

Apple hide the Home Folder in User Library at some time depending on OS Systemā€¦
When you have clicked your Home Folder, and cannot see the Library Folder in there,
just do a ā€˜ā€˜cmd Jā€™ā€™ to show the folder settings preferences and see at the bottomā€¦
click Show Library Folder and then youā€™ll have access to the rest forever.

Starting for new Audirvana:

Go in Audirvana preferences panel and revoke license, then remove your database(s) there
(all the folder(s) of music you have there) delete them with minus sign.

Close Audirvana.

Go to the Main Library Folderā€¦ PrivilegedHelperTools folderā€¦
Trash All the files in that folder from Audirvana (that folder install SysOptimizer)

Go to the Main Library Folderā€¦ LaunchDaemons Folderā€¦
Trash All the files in that folder from Audirvana (SystemOptimizer and prefs files)

Go to Userā€¦ Home Folderā€¦ Libraryā€¦ Applications Supportā€¦ Audirvana Folderā€¦
Trash All the files in that folder (that is your database of music, back it up! or not)

Go to Userā€¦ Home Folderā€¦ Libraryā€¦ Cookiesā€¦
Trash com.audirvana.Audirvana-Plus.binarycookies

Go to Userā€¦ Home Folderā€¦ Libraryā€¦ Preferencesā€¦
trash com.audirvana.Audirvana-Plus.plist and
com.audirvana.Audirvana.plist in that folder
(those are A+ software preferences, back them up or not)

Go to Userā€¦ Home Folderā€¦ Libraryā€¦ Cachesā€¦ com.audirvana.Audirvana-Plus
trash the files in that folder.

Restart Mac.

This will reset pretty much Audirvana like new. You will need you serial number.

Open Audirvana, enter serial, choose a library folder at first it will sync in top middle of main windowā€¦ LET IT GO, even better donā€™t try to adjust windows or edit files, even playing music while it is not finishedā€¦ youā€™ll see the progress bar goingā€¦ Could be long the first time depending on how large your library is, and Mac is fast or notā€¦ go to sleep if it is too long :slight_smile:

Then when finished, shut down Audirvana, yes close it before playing a songā€¦
That way you will have your database from scratch saved without crashing.
Then copy the .sqlite file to somewhere else as a backup, then open Audirvana,
and try to play a song. it will try to install System Optimizerā€¦

You got brand new interface and new soundā€¦ Go to Audirvana menu and select preferencesā€¦
look at them all, then click on speaker icon in the bottom right main windowā€¦
select your DAC, then the arrow right of it and look at all the preferences there tooā€¦
when all set, you can shut it down againā€¦ then you can copy the 2 prefs for the software and back them up with the database backupā€¦ if something gone wrongā€¦ you just have to put the prefs in prefs folder and the database backup to replace to faulty oneā€¦ it will reopen at the time of your last database backupā€¦ so do it regurlarly if you do often editingā€¦

when you put a backup database .sqlite, you will lose all the play counts of music files that played between the one you trash and the backup you put to replaceā€¦
so i backup up a lot the .sqlite file :slight_smile:

14

thanks just deleted the files (except PrivilegedHelperTools and LaunchDaemons folders that did not contain any folders or files from Audirvana), need to wait 24 hours now

15

Even if you revoke the license before doing it, you have to wait 24h? @Antoine ā€¦

1 Like
16

Yes, but I removed his computer from the database so @popel75, you can use again your license key on your device.

17

I have the same problem with the software stops playingšŸ˜’ I have revoke the license and reinstalled with licencekey but it says I am not allowed to do that in 24 hoursšŸ˜” Is there something I can do to hurry things up?

18

Hello @Anders_Kruger,

I removed your computer from the database, you should now be able to activate Audirvana again.

1 Like
19

Hello thanksšŸ˜€
Unfortunately I still have problem with audirvana stops playing randomely.

/ Anders

20

Can you dump the debug info here?