My computer does not remember my account

Legacy versions
1

I have to log in every time I start up my pc.

Debug info:
Current version: 1.6.4 (10604)

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain with 2x upsampling
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase minimum phase

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: C:\Music
Library database path: C:\Users\whang\AppData\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Remote Control server:
Listening on 192.168.1.128 on port 55001

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 6434MB

Local Audio Engine: Kernel Streaming

Preferred device:
Luidsprekers (Combo384 Amanero)
Model UID:USB\VID_16D0&PID_0A23&REV_019;
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{ad1d2225-6bcb-4951-bda9-4fc8a39951bc}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Luidsprekers (Combo384 Amanero)
Manufacturer: Amanero Technologies
Model Name: Combo384 Amanero
Model UID: USB\VID_16D0&PID_0A23&REV_019;
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ad1d2225-6bcb-4951-bda9-4fc8a39951bc}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Kernel Streaming capable

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: DSD via PCM 1.1
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 352.8kHz
2 ch Integer PCM 24bit little endian 384kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 192kHz
2 ch Integer PCM 32bit little endian 352.8kHz

Local devices found : 4
Device #0: Realtek Digital Output (Realtek(R) Audio) Manufacturer: Realtek Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0283&SUBSYS_80862067&REV_1000 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{57004792-a7a6-4842-98a7-1514e17c957f}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Realtek(R) Audio
Device #1: SAMSUNG (Intel(R) Display Audio) Manufacturer: Intel(R) Corporation Model UID: HDAUDIO\FUNC_01&VEN_8086&DEV_280A&SUBSYS_80860101&REV_1000 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ccbdda94-65c5-4461-b04c-19dc75f22842}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Unknown manufacturer
Device #2: Luidsprekers (Combo384 Amanero) Manufacturer: Amanero Technologies Model UID: USB\VID_16D0&PID_0A23&REV_019; UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ad1d2225-6bcb-4951-bda9-4fc8a39951bc}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Combo384 Amanero
Device #3: Luidsprekers (Realtek(R) Audio) Manufacturer: Realtek Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0283&SUBSYS_80862067&REV_1000 UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{e9f68635-dd62-4718-b36d-36458bdaa0da}#{e6327cad-dcec-4949-ae8a-991e976a79d2} Model Name: Realtek(R) Audio

UPnP devices found : 2
Device #040DS500_Series UID: uuid:4D454930-0100-1000-8001-A813749B8608 Location: http://192.168.1.205:55000/dmr/ddd.xml
Device #1[TV] UE40JU6410 UID: uuid:27c9cc0b-2542-4848-9a5f-05fdff40b1ef Location: http://192.168.1.198:9197/dmr

2

When you are logged in go to preferences, My Account and click on the tiny blue line “Click here to disconnect “ Exit , restart and login again.
This might do the trick. Good luck

3

Thanks! This seems to work, for now. Too early to tell if it stays stable. I think Audirvana Studio is brilliant, but it is still a Windows 10 app with pc hassle.Sometimes I just want an Aurender.

4

I have the same problem, but the ‘trick’ didn’t help.

6

I did, but without any result.

7

Hi again. I tried your solution repeatedly, but no luck. Antoine, I am really getting fed up with your buggy program. Are you reading this, Antoine? I paid the rent until June 2022, and I can’t even get in properly. I thought I had logged in and the app works on the pc, but now both the remote controls don’t work. Please fix it, or I am out of here.

8

Antoine, Studio still does not remember my login. I still have to login again every time I start it up. Will this issue be fixed and if so, when?

9

Hello @WillemH, I will take a closer look at your issue as soon as possible. Does the mail you used to create your account is the same as the one you use to connect to the forum?

10

Hi Antoine, thanks for your quick response.
I really love the Studio sound quality (better than anything else on pc), but I need a smooth and quick interface as well.
Regards,
Willem Hangelbroek

11

I removed the mail you put in your post for security purpose, I will take a look at your account and come back to you as soon as possible.

12

Thank you!

13

I do not know what you did, but it seems to work. I just booted the pc and started Studio. No inlog was necessary. This fixed it for me. Thanks a lot!

14

Have you tried to restart Studio again after your reboot to see if it still ask you to login?

15

I did that a few times. No problems at all. Thanks again! I’ll get back to you when it goes wrong again.

1 Like
16

I don’t know why and how, but also for me it is working now perfect.

1 Like
17

This topic was automatically closed 375 days after the last reply. New replies are no longer allowed.