New computer installation

My computer on which i am playing Audirvana is playing up.
When I try to install Audirvana on my new computer I get the message
Sorry his account confirmation is no longer valid.Perhaps your account is already active
What does it mean and what can I do about it?
Thanks for any comments

Tim

Hello @tot1234, sorry for the delay, do you still experience this issue? If it’s the case, can you make a screenshot of it?

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