New Volume Control Issue

I recently tried connecting my laptop directly to my DAC (Yggy with Unison USB) and am having an issue with volume control: it goes from zero sound to way too loud when moving the Audirvana slider no more than 6mm. Audirvana is set to use software volume control. I thought this might be an issue with Windows mixer but I can set the system volume to 1 or 100 and it makes no difference with the Audirvana volume control. Any help appreciated. Oh I also tried setting Audirvana to use keyboard volume controls but end up with the same issue: one or two clicks from zero and its way too loud.

Hello @boleary,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

I’ve sent this as sugested, paste in reply, but I don’t believe you ever received it so I’m pasting the file here. Thanks.

Brian

Thanks for the quick reply. Normally I use an Allo Digione but recently upgraded my usb input in my DAC and wanted to give it a listen. Here is the Debug Info:

Audirvana 3.5.38

SIGNAL PROCESSING:

Polarity Inversion:
Globally: OFF
Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX custom frequencies
SoX filter parameters
Bandwidth at 0dB = 79.9927
Filter max length = 100
Anti-aliasing = 100
Phase = 100

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 3 folders
AUTO: F:\Music II
AUTO: F:\Music\Music\Music
AUTO: C:\Users\Brian\Music
Library database path: C:\Users\Brian\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 15038MB

Local Audio Engine:WASAPI

Preferred device:
Speakers (Schiit Yggdrasil Unison USB )
Model UID:Speakers (Schiit Yggdrasil Unison USB )
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Speakers (Schiit Yggdrasil Unison USB ) Manufacturer:
Model UID:Speakers (Schiit Yggdrasil Unison USB ) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 2
Device #0: Speaker/HP (Realtek High Definition Audio) Manufacturer: Model UID: Speaker/HP (Realtek High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{57558efd-f651-46ea-9203-97fcd2f99e7e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Speakers (Schiit Yggdrasil Unison USB ) Manufacturer: Model UID: Speakers (Schiit Yggdrasil Unison USB ) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 2
Device #0TSR-5790 D0BDC2 UID: uuid:9ab0c000-f668-11de-9976-00a0ded0bdc2 Location: http://10.0.0.143:49154/MediaRenderer/desc.xml
Device #1Volumio UID: uuid:04255cb4-11f0-58db-0053-b827eb7be862 Location: http://10.0.0.102:49152/description.xml

Hello @boleary, when you don’t have volume control enable, you can’t change your audio output audio in Audirvana?