New Volume Control Issue

[boleary]

I recently tried connecting my laptop directly to my DAC (Yggy with Unison USB) and am having an issue with volume control: it goes from zero sound to way too loud when moving the Audirvana slider no more than 6mm. Audirvana is set to use software volume control. I thought this might be an issue with Windows mixer but I can set the system volume to 1 or 100 and it makes no difference with the Audirvana volume control. Any help appreciated. Oh I also tried setting Audirvana to use keyboard volume controls but end up with the same issue: one or two clicks from zero and its way too loud.

[Antoine]

Hello @boleary,

Can you send me a copy of the “Debug Info”? You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

[boleary]

I’ve sent this as sugested, paste in reply, but I don’t believe you ever received it so I’m pasting the file here. Thanks.

Brian

Thanks for the quick reply. Normally I use an Allo Digione but recently upgraded my usb input in my DAC and wanted to give it a listen. Here is the Debug Info:

Audirvana 3.5.38

SIGNAL PROCESSING:

Polarity Inversion:
Globally: OFF
Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
SoX custom frequencies
SoX filter parameters
Bandwidth at 0dB = 79.9927
Filter max length = 100
Anti-aliasing = 100
Phase = 100

AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by track
SW volume control: ON

LIBRARY SETTINGS:
Sync list: 3 folders
AUTO: F:\Music II
AUTO: F:\Music\Music\Music
AUTO: C:\Users\Brian\Music
Library database path: C:\Users\Brian\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

=================== AUDIO DEVICE ========================

Max. memory for audio buffers: 15038MB

Local Audio Engine:WASAPI

Preferred device:
Speakers (Schiit Yggdrasil Unison USB )
Model UID:Speakers (Schiit Yggdrasil Unison USB )
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 192kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:
Local audio device
Speakers (Schiit Yggdrasil Unison USB ) Manufacturer:
Model UID:Speakers (Schiit Yggdrasil Unison USB ) UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

6 available sample rates up to 192000Hz
44100
48000
88200
96000
176400
192000
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1

Audio channels in use
Number of channels: 2
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
2 ch Integer PCM 16bit little endian 44.1kHz
2 ch Integer PCM 24bit little endian 44.1kHz
2 ch Integer PCM 32bit little endian 44.1kHz
2 ch Integer PCM 16bit little endian 48kHz
2 ch Integer PCM 24bit little endian 48kHz
2 ch Integer PCM 32bit little endian 48kHz
2 ch Integer PCM 16bit little endian 88.2kHz
2 ch Integer PCM 24bit little endian 88.2kHz
2 ch Integer PCM 32bit little endian 88.2kHz
2 ch Integer PCM 16bit little endian 96kHz
2 ch Integer PCM 24bit little endian 96kHz
2 ch Integer PCM 32bit little endian 96kHz
2 ch Integer PCM 16bit little endian 176.4kHz
2 ch Integer PCM 24bit little endian 176.4kHz
2 ch Integer PCM 32bit little endian 176.4kHz
2 ch Integer PCM 16bit little endian 192kHz
2 ch Integer PCM 24bit little endian 192kHz
2 ch Integer PCM 32bit little endian 192kHz

Local devices found : 2
Device #0: Speaker/HP (Realtek High Definition Audio) Manufacturer: Model UID: Speaker/HP (Realtek High Definition Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{57558efd-f651-46ea-9203-97fcd2f99e7e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Device #1: Speakers (Schiit Yggdrasil Unison USB ) Manufacturer: Model UID: Speakers (Schiit Yggdrasil Unison USB ) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{811e322a-70c0-4b41-bd3b-cdbca5957f18}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

UPnP devices found : 2
Device #0TSR-5790 D0BDC2 UID: uuid:9ab0c000-f668-11de-9976-00a0ded0bdc2 Location: http://10.0.0.143:49154/MediaRenderer/desc.xml
Device #1Volumio UID: uuid:04255cb4-11f0-58db-0053-b827eb7be862 Location: http://10.0.0.102:49152/description.xml

[Antoine]

Hello @boleary, when you don’t have volume control enable, you can’t change your audio output audio in Audirvana?