No internet error when I request Trial on Windows 10

Legacy versions
1

When i launch the app for the first time, I press the ‘Request Trial’ button. the application disappears for a while (~10 seconds) then i get an error saying that there is no internet connection.

I’m on a typical home network so no VPN or blocked ports or anything.

2

Hello @Abdo_Soukkar,

Do you have this message every time you try to request a trial?

3

it seems to be working now, perhaps the server was down at some point.

Cheers!

4

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