Hello,
I’ve tested Audirvana Studio after using Legacy for years. I encountered that in none of the Qobuz menu options there is any music after I didnt use Audirvana Studio for a while. Restarting the application on my Mac Mini solves this. Any clue how to resolve this? I’d like to switch from Legacy but right now it’s a step back as Qobuz perfectly plays on Legacy.
The menu-options do appear, but there is no content in it.
Something I can test or try to resolve this?
Hi @Sander_Kaa,
Sorry for the late reply. Have you tried to disconnect and reconnect your Qobuz account?
I just wanted to try it, but see now my trial subscription on Studio has been expired. So unfortunately I cannot test it.
Just fyi: my legacy Audirvana installation does keep Qobuz connected after returning from idle.
I gave you a trail extension, can you try again to use Audirvāna Studio?
That works, logged out and in, let system go idle and try to connect again. Edit: too quick unfortunately: although i see music in Qobuz on the remote, a song wont start playing when selected. Root cause this time is at Audirvana Studio application itself which says its offline. I quitted it, opened it afyer which it asked me logon to my account again.
One other thing that happens (and happened before) is that on the remote app when a song is playing and i select another song the remote keeps showing the former track. Only when closing the app and restarting it, it is solved. Any advice to resolve that in a more elegant way.
Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account
Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message
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