No sound absolutely from my Audirvana installation

[dsgkong]

I tried a trial demo version of Audirvana 3.5 on Windows 10 laptop, with a Butterfly Cobalt plug into a USB. Audirvana is also connected to my NAS which I loaded in. There is also a streamer connected to my hifi system (Cambridge Audio amplifier only).
After Audirvana sync with my library, I tried playing a few albums, no sound! Try a few Tidal albums, no sound as well!
In desperation, I plugged in a Bluetooth speaker headphoe into the 3.5mm jack. No sound at all.
Then I saw my streamer listed there, it will stream to the hifi system alright, but not to the audioquest butterfly cobalt (connected to HD600) or to other headphone.
I did a debug info log with my BT Mpow H7 plugged in for by now, by butterfly cobalt can no longer be recognized.
The debug log is below, my question, why I cannot listen to my cobalt with HD600 or the BT headphone?
If I buy Audirvana, it will be because when I am on the road, I can listen to hifi on my laptop (that’s why I install there) and listen to music through the cobalt with HD600.

Thank you, (Douglas)

[Antoine]

@dsgkong

I did a debug info log with my BT Mpow H7 plugged in for by now, by butterfly cobalt can no longer be recognized.

Hello @dsgkong, I’m sorry i can’t see your debug info.

You can get it in Audirvana Settings>General>Debug Info

Note: By clicking on the Debug Info Audirvana button automatically copies all its content, all you have to do is paste it in response to this message

[dsgkong]

I wasn’t able to include the debug info because being a new user, I was prevented, here is the debug info. I am unable to copy the file into this box, the msg was that as a new user I cannot put in more than 5 links. I am unable to upload the file as well, I had save the log file as a MS Word doc. The upload function accepts jpg and other image files format.

That is - i am unable to share the file with you as a result, I wish I can do better but I am limited because of the above,

Douglas

[dsgkong]

first 2 pages
Audirvana 3.5.12

SIGNAL PROCESSING:

Polarity Inversion:

Globally: OFF

Per track: ON

Effects plugins NOT ACTIVE

UPSAMPLING:

SoX not in use

SoX filter parameters

Bandwidth at 0dB = 99.5

Filter max length = 30000

Anti-aliasing = 100

Phase = 66

AUDIO VOLUME:

Max allowed volume: 100

Replay Gain: None

SW volume control: OFF

LIBRARY SETTINGS:

Sync list: 1 folders

AUTO: \DISKSTATION\music\

Library database path: C:\Users\User\AppData\Local\Audirvana\AudirvanaPlus\AudirvanaPlusDatabaseV2.sqlite

ACTIVE STREAMING SERVICES

TIDAL: Connected as HIFI

=================== AUDIO DEVICE =======================

Preferred device: Den Model UID:wiimu Den UID:uuid:FF31F012-2E95-38F5-AD51-4DB6FF31F012

Currently playing to UPnP device at 24 bits 44.1kHz

Selected device:

UPnP device at http://192.168.1.125:49152/description.xml

Den Manufacturer:wiimu

Model UID:wiimu Den UID:uuid:FF31F012-2E95-38F5-AD51-4DB6FF31F012

6 available sample rates up to 192000Hz

44100

48000

88200

96000

176400

192000

Volume control: No

MQA capability

Auto-detect MQA devices: Yes

Not a MQA device, user set to not MQA

DSD capability: Unhandled

Device audio channels

Preferred stereo channels L:0 R:1

Channel bitmap: Ox3, layout:

Channel 0 mapped to 0

Channel 1 mapped to 1

UPnP/DLNA supported protocols:

http-get:*:audio/wav:DLNA.ORG_PN=LPCM

http-get:*:audio/x-wav:DLNA.ORG_PN=LPCM

http-get:*:audio/mpeg:DLNA.ORG_PN=MP3

http-get:*:audio/mpeg:DLNA.ORG_PN=MP3X

http-get:*:audio/x-ms-wma:DLNA.ORG_PN=WMABASE

http-get:*:audio/x-ms-wma:DLNA.ORG_PN=WMAFULL

http-get:*:audio/x-ms-wma:DLNA.ORG_PN=WMAPRO

http-get:*:audio/mpeg:DLNA.ORG_PN=MP2_MPS

http-get::audio/mp3:

http-get::audio/wma:

http-get::audio/mpeg:

[dsgkong]

page 3-4
http-get:*:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS

http-get:*:audio/vnd.dlna.adts:DLNA.ORG_PN=AAC_ADTS_320

http-get:*:audio/m4a:DLNA.ORG_PN=AAC_ISO

http-get:*:audio/aac:DLNA.ORG_PN=AAC_ISO

http-get:*:audio/ac3:DLNA.ORG_PN=AC3

http-get::audio/ogg:

http-get::audio/ape:

http-get::audio/x-ape:

http-get::audio/flac:

DLNA 1.5: Yes

Gapless playback: Yes

Missing events workaround: Yes

Can play native DSD: No

Number of channels: 2

Use as stereo device only: No

1 output streams:

Number of active channels: 2, in 1 stream(s)

Channel #0 :Stream 0 channel 0

Channel #1 :Stream 0 channel 1

2 ch Integer PCM 16bit little endian 44.1kHz

2 ch Integer PCM 24bit little endian 44.1kHz

2 ch Integer PCM 16bit little endian 88.2kHz

2 ch Integer PCM 24bit little endian 88.2kHz

2 ch Integer PCM 16bit little endian 176.4kHz

2 ch Integer PCM 24bit little endian 176.4kHz

2 ch Integer PCM 16bit little endian 48kHz

2 ch Integer PCM 24bit little endian 48kHz

2 ch Integer PCM 16bit little endian 96kHz

2 ch Integer PCM 24bit little endian 96kHz

2 ch Integer PCM 16bit little endian 192kHz

2 ch Integer PCM 24bit little endian 192kHz

Current device transportInfo:

CurrentTransportState: PLAYING

CurrentTransportStatus: OK

CurrentSpeed: 1

Current device MediaInfo:

NrTracks: 1

MediaDuration: 00:03:53

CurrentURI: http://192.168.1.141:49152/audirvana/audio_0_52.wav

CurrentURIMetadata:

dc:titleLocked out of Heaven</dc:title>

dc:creatorBruno Mars</dc:creator>

upnp:artistBruno Mars</upnp:artist>

upnp:genre</upnp:genre>

upnp:albumArtURIhttp://resources.tidal.com/images/13d3f7c2/5e74/41e4/8935/87be26e999e8/640x640.jpg</upnp:albumArtURI>

upnp:albumUnorthodox Jukebox</upnp:album>

upnp:originalTrackNumber2</upnp:originalTrackNumber>

upnp:classobject.item.audioItem.musicTrack</upnp:class>

http://192.168.1.141:49152/audirvana/audio_0_52.wav

nextURI:

nextURIMetadata:

PlayMedium: THIRD-DLNA

RecordMedium: NOT_IMPLEMENTED

WriteStatus: NOT_IMPLEMENTED

[dsgkong]

I am now raised to a Basic user and can paste the rest of the debug log from page 5 onwards, page 1-4 are above. Thanks,

Current device AVT service description:

<?xml version="1.0"?>

1

0

GetCurrentTransportActions

InstanceID

in

A_ARG_TYPE_InstanceID

Actions

out

CurrentTransportActions

GetDeviceCapabilities

InstanceID

in

A_ARG_TYPE_InstanceID

PlayMedia

out

PossiblePlaybackStorageMedia

RecMedia

out

PossibleRecordStorageMedia

RecQualityModes

out

PossibleRecordQualityModes

GetMediaInfo

InstanceID

in

A_ARG_TYPE_InstanceID

NrTracks

out

NumberOfTracks

MediaDuration

out

CurrentMediaDuration

CurrentURI

out

AVTransportURI

CurrentURIMetaData

out

AVTransportURIMetaData

NextURI

out

NextAVTransportURI

NextURIMetaData

out

NextAVTransportURIMetaData

TrackSource

out

TrackSource

PlayMedium

out

PlaybackStorageMedium

RecordMedium

out

RecordStorageMedium

WriteStatus

out

RecordMediumWriteStatus

GetPositionInfo

InstanceID

in

A_ARG_TYPE_InstanceID

Track

out

CurrentTrack

TrackDuration

out

CurrentTrackDuration

TrackMetaData

out

CurrentTrackMetaData

TrackURI

out

CurrentTrackURI

RelTime

out

RelativeTimePosition

AbsTime

out

AbsoluteTimePosition

RelCount

out

RelativeCounterPosition

AbsCount

out

AbsoluteCounterPosition

GetTransportInfo

InstanceID

in

A_ARG_TYPE_InstanceID

CurrentTransportState

out

TransportState

CurrentTransportStatus

out

TransportStatus

CurrentSpeed

out

TransportPlaySpeed

GetTransportSettings

InstanceID

in

A_ARG_TYPE_InstanceID

PlayMode

out

CurrentPlayMode

RecQualityMode

out

CurrentRecordQualityMode

Next

InstanceID

in

A_ARG_TYPE_InstanceID

Pause

InstanceID

in

A_ARG_TYPE_InstanceID

Play

InstanceID

in

A_ARG_TYPE_InstanceID

Speed

in

TransportPlaySpeed

Previous

InstanceID

in

A_ARG_TYPE_InstanceID

Seek

InstanceID

in

A_ARG_TYPE_InstanceID

Unit

in

A_ARG_TYPE_SeekMode

Target

in

A_ARG_TYPE_SeekTarget

SetAVTransportURI

InstanceID

in

A_ARG_TYPE_InstanceID

CurrentURI

in

AVTransportURI

CurrentURIMetaData

in

AVTransportURIMetaData

Stop

InstanceID

in

A_ARG_TYPE_InstanceID

GetPlayType

InstanceID

in

A_ARG_TYPE_InstanceID

PlayType

out

PlayType

GetInfoEx

InstanceID

in

A_ARG_TYPE_InstanceID

CurrentTransportState

out

TransportState

CurrentTransportStatus

out

TransportStatus

CurrentSpeed

out

TransportPlaySpeed

Track

out

CurrentTrack

TrackDuration

out

CurrentTrackDuration

TrackMetaData

out

CurrentTrackMetaData

TrackURI

out

CurrentTrackURI

RelTime

out

RelativeTimePosition

AbsTime

out

AbsoluteTimePosition

RelCount

out

RelativeCounterPosition

AbsCount

out

AbsoluteCounterPosition

LoopMode

out

LoopMode

CurrentVolume

out

CurrentVolume

CurrentChannel

out

CurrentVolume

SlaveList

out

SlaveList

PlayMedium

out

PlaybackStorageMedium

TrackSource

out

TrackSource

InternetAccess

out

InternetAccess

VerUpdateFlag

out

VerUpdateFlag

VerUpdateStatus

out

VerUpdateStatus

BatteryFlag

out

BatteryFlag

BatteryPercent

out

BatteryPercent

AlarmFlag

out

AlarmFlag

TimeStamp

out

TimeStamp

SubNum

out

SubNum

SpotifyActive

out

SpotifyActive

SetPlayMode

InstanceID

in

A_ARG_TYPE_InstanceID

NewPlayMode

in

CurrentPlayMode

SeekForward

InstanceID

in

A_ARG_TYPE_InstanceID

SeekBackward

InstanceID

in

A_ARG_TYPE_InstanceID

TransportStatus

string

OK

ERROR_OCCURRED

CurrentTrackMetaData

string

RelativeCounterPosition

i4

A_ARG_TYPE_InstanceID

ui4

A_ARG_TYPE_SeekTarget

string

PlaybackStorageMedium

string

UNKNOWN

CD-DA

DVD-VIDEO

HDD

NETWORK

NONE

RelativeTimePosition

string

PossibleRecordStorageMedia

string

NOT_IMPLEMENTED

CurrentPlayMode

string

NORMAL

REPEAT_TRACK

REPEAT_ALL

NORMAL

TransportPlaySpeed

string

1

PossiblePlaybackStorageMedia

string

UNKNOWN

CD-DA

DVD-VIDEO

HDD

NETWORK

NONE

AbsoluteTimePosition

string

CurrentTrack

ui4

0

65535

1

CurrentTrackURI

string

CurrentTransportActions

string

NumberOfTracks

ui4

0

65535

AVTransportURI

string

AbsoluteCounterPosition

i4

CurrentRecordQualityMode

string

NOT_IMPLEMENTED

CurrentMediaDuration

string

A_ARG_TYPE_SeekMode

string

REL_TIME

TRACK_NR

AVTransportURIMetaData

string

RecordStorageMedium

string

NOT_IMPLEMENTED

RecordMediumWriteStatus

string

NOT_IMPLEMENTED

LastChange

string

CurrentTrackDuration

string

TransportState

string

STOPPED

PAUSED_PLAYBACK

PLAYING

TRANSITIONING

NO_MEDIA_PRESENT

PossibleRecordQualityModes

string

NOT_IMPLEMENTED

TransportRemote

string

PlayType

string

NextAVTransportURI

string

NextAVTransportURIMetaData

string

TrackSource

string

SlaveList

string

CurrentVolume

ui4

LoopMode

ui4

InternetAccess

ui4

VerUpdateFlag

ui4

VerUpdateStatus

ui4

BatteryFlag

ui4

BatteryPercent

ui4

AlarmFlag

ui4

TimeStamp

ui4

SubNum

ui4

SpotifyActive

ui4

Current device RootDevice description:

<?xml version="1.0"?>

1

0

dlna:X_DLNADOCDMR-1.50</dlna:X_DLNADOC>

urn:schemas-upnp-org:device:MediaRenderer:1

Den

wiimu

http://www.wiimu.com/

WiiMu LinkPlayer

WiiMu LinkPlayer

http://www.muzohifi.com/

uuid:FF31F012-2E95-38F5-AD51-4DB6FF31F012

V01-Nov 27 2018

00001

WR320_6C3D

FF31F0122E9538F5AD514DB6

<qq:X_QPlay_SoftwareCapability xmlns:qq=“http://www.tencent.com”>QPlay:2</qq:X_QPlay_SoftwareCapability>

image/png

48

48

24

/upnp/grender-48x48.png

image/png

120

120

24

/upnp/grender-120x120.png

image/jpeg

48

48

24

/upnp/grender-48x48.jpg

image/jpeg

120

120

24

/upnp/grender-120x120.jpg

urn:schemas-upnp-org:service:AVTransport:1

urn:upnp-org:serviceId:AVTransport

/upnp/rendertransportSCPD.xml

/upnp/control/rendertransport1

/upnp/event/rendertransport1

urn:schemas-upnp-org:service:ConnectionManager:1

urn:upnp-org:serviceId:ConnectionManager

/upnp/renderconnmgrSCPD.xml

/upnp/control/renderconnmgr1

/upnp/event/renderconnmgr1

urn:schemas-upnp-org:service:RenderingControl:1

urn:upnp-org:serviceId:RenderingControl

/upnp/rendercontrolSCPD.xml

/upnp/control/rendercontrol1

/upnp/event/rendercontrol1

urn:schemas-wiimu-com:service:PlayQueue:1

urn:wiimu-com:serviceId:PlayQueue

/upnp/PlayQueueSCPD.xml

/upnp/control/PlayQueue1

/upnp/event/PlayQueue1

urn:schemas-tencent-com:service:QPlay:1

urn:tencent-com:serviceId:QPlay

/upnp/QPlaySCPD.xml

/upnp/control/QPlay1

/upnp/event/QPlay1

UPnP devices found : 2

Device #0Den UID: uuid:FF31F012-2E95-38F5-AD51-4DB6FF31F012 Location: http://192.168.1.125:49152/description.xml

Device #1AudioCast_BA99 UID: uuid:FF310001-6627-7801-ACA4-DFFCFF310001 Location: http://192.168.1.124:49152/description.xml

Max. memory for audio buffers: 860MB

Local Audio Engine:WASAPI

Local devices found : 2

Device #0: Headphones (Mpow H7 Stereo) Manufacturer: Model UID: Headphones (Mpow H7 Stereo) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{740f6224-b3d5-4b3b-a03e-41a91dacf726}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Device #1: Headset (Mpow H7 Hands-Free AG Audio) Manufacturer: Model UID: Headset (Mpow H7 Hands-Free AG Audio) UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{ea5d2ce7-e102-4e8b-bfad-3321ba1dbb53}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

[Antoine]

@dsgkong

UPnP devices found : 2

Device #0Den UID: uuid:FF31F012-2E95-38F5-AD51-4DB6FF31F012 Location: http://192.168.1.125:49152/description.xml

Device #1AudioCast_BA99 UID: uuid:FF310001-6627-7801-ACA4-DFFCFF310001 Location: http://192.168.1.124:49152/description.xml

Max. memory for audio buffers: 860MB

Local Audio Engine:WASAPI

Local devices found : 2

Device #0: Headphones (Mpow H7 Stereo) Manufacturer: Model UID: Headphones (Mpow H7 Stereo) UID: ?\SWD#MMDEVAPI#{0.0.0.00000000}.{740f6224-b3d5-4b3b-a03e-41a91dacf726}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Device #1: Headset (Mpow H7 Hands-Free AG Audio) Manufacturer: Model UID: Headset (Mpow H7 Hands-Free AG Audio) UID: ?\SWD#MMDEVAPI#{0.0.0.00000000}.{ea5d2ce7-e102-4e8b-bfad-3321ba1dbb53}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Hello @dsgkong, I can’t see your dragonfly here, are you sure it is properly connected to your computer?