Like user @jgag, i see little dots, then fade and resets to username password with NO explanation. I made a fatal error by not logging in for 12 days, is it a sin? Has Audirvana forgotten???
License is only recently activated worked ok on Windows 10 for a few months.
I can change password (to the same passwords) and can login that way, it’s a kludge.
NOT a firewall issue. Managed by Bitdefender, and all ports for Audirvana, Audirvana.exe allow any port and protocol, both directions.
Right now.
BTW, the link failed " https://audirvana.com/donwload-origin/ " 404 doesn’t exist.
Could login to the account page and download the setup file “AudirvanaOriginSetup_1.0.6.0_x64_OriginRelease.appxbundle” which looks about right Win10 x64, and the version number is the one upgraded to a few days ago. Maybe this new version messed up?
Further.
Actually typed in 20 character password, misstyped, message said incorrect password, but correct password is back to same dots, and prompt, sign in with your email.
I can’t uninstall Audirvana from Windows control panel, doesn’t exist. How to? On the installer, there’s reinstall or Launch, but no delete. C:\format c:\ |Y ??
Forgot password works, send a verification code as before and I can reset password with copy/paste the existing password.
Continues OK and the app opens. Plays fine, the authentication is bad, woeful.
The password for this forum is different to the login to open the app, but still 20 characters.
There has been a typo in the link i sent you, sorry. You won’t find it in the control panel, you will find it in the Apps section in Windows 10 settings.
Ok Audirvana is listed in the apps to uninstall, does it wipe registry entries as well as the files to run the program? The database could be backed up… but may have account binding, so will not bother?
Uninstalled from Windows Settings Apps. Reboot. Reinstall from the previous downloaded appbundle. 1.06.0 (IIRC)
Account username & password not accepted again, same dots, then dots disappear.
Forgot password routine after which, app opens. Now setting up library. Two network locations on different drives on the server, can add one drive, but not the other, looks like the first drive needs to be finished indexing before the other, as the Add folders doesn’t register the 2nd drive.
Dinner awaits, I will check it in the morning, 12 hours later, see what’s happening. Something tells me, another uninstall is coming…
There’s no audio devices, starting from scratch then, not half unexpected.
Can you check the firewall settings: In Settings > Update and Security > Windows Security > Firewall and Network Protection > Allow an application through firewall, make sure that Audirvana is allowed to access the network.
As indicated in the OP, the firewall has all ports, in and out, protocols allowed via Bitdefender. The Windows settings are greyed out, no access. Bitdefender has been in operation well before this current version was installed and Audirvana worked fine (until now).
This is the path to the executable from Bitdefender.
C:\Program Files\WindowsApps\Audirvana.Audirvana-d488-4ebf-b1c4-596e08349a6a_1.0.6.0_x64__q3nymrkmej12j\Audirvana\Audirvana.exe
It can be in two different locations :
C:\Users[your login]\AppData\Local\Packages\Audirvana.Audirvana-[… id number that can vary]\LocalCache\Local\Audirvana\Audirvana
C:\Users[your login]\AppData\Local\Audirvana\Audirvana
Well, after a week on and off, the two files could not be sent, transportation failures as a RAR or natural files.
Tried again today Aug 28th and the normal login is working!!!
There have been Windows/Driver updates in the meantime, that’s about it. Maybe a remore server rest, don’t know.
Thanks, whatever process that stuck, now freed