I used the trial version and enjoyed it. Once the trial time limit was up I decided to purchase. Clicking the buy now button on the pop up that appears when you open the trial version doesn’t work, nothing happens. So I went to the Audirvana web site and purchased it there, this is where the problems start.
My credit card has been debited but no email with the and no email to confirm the purchase.
I’ve emailed your payment agent 4 times and chatted with the bot on the paddle.com website, all without success. I get asked the same questions over and over, have provided all the info and all I get from them is there is no record of the transaction. I have a record of the transaction in my bank! I’ve provided paddle with copies but still nothing.
I’m starting to get pretty pissed off and will contact my bank tomorrow and file this as a scam… pls FFS deal with this issue. Why is this so fecking difficult… it’s putting me off any further dealings with this company.
Please contact me and deal with this issue ASAP!