Tracks are not playing at the correct speed (some too fast and others too slow) and the track times displayed while playing do not match up with the track duration on the library list. Has anyone else had this problem? If so how do you fix it? I can’t figure how to contact Audirvana for customer support.
To contact support send a mail to support@audirvana.com
If you want help on this forum you need to provide more information. The best way to provide this is click on the ‘debug info’ in Audirvana. (see picture below). After that you can paste this info (Ctrl-V Windows, or Cmd-V Mac) in your next post here.
Audirvana Origin 2.2.2 (20202)
macOS Version 12.6 (Build 21G115) with 16GB physical RAM
Connected account of :
SIGNAL PROCESSING:
Polarity Inversion:
Globally: OFF
Per track: ON
Effects plugins NOT ACTIVE
UPSAMPLING:
r8brain with device max frequency upsampling
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear
AUDIO VOLUME:
Max allowed volume: 100
Replay Gain: by album
SW volume control: OFF
LIBRARY SETTINGS:
Sync list: 1 folders
AUTO: /Users/jeremytokarek/Music/Count FLACula
iTunes/Music library synchronization: not synchronized
Library database path: /Users/jeremytokarek/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite
Remote Control server:
Listening on 127.0.0.1 on port 49734
=================== AUDIO DEVICE ========================
Active method: Local
Max. memory for audio buffers: 15360MB
Local Audio Engine: CoreAudio
Exclusive access: ON
Integer mode: ON
Use max I/O buffer size: ON
Actual I/O buffer frame size: 2048
Preferred device:
ROT RAP-1580
Model UID:49F48015-0000-0000-0119-010380000078
UID:49F48015-0000-0000-0119-010380000078
Currently playing in standard 32bit float mode
Device: 8ch Mixable linear PCM Interleaved 32bits little endian Signed Float, 32 bytes per frame 48kHz
Active Sample Rate: 48kHz
Hog Mode is on
Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF
Selected device:RAP-1580
Manufacturer: ROT
Model name: ROT RAP-1580
Model UID: 49F48015-0000-0000-0119-010380000078
UID: 49F48015-0000-0000-0119-010380000078
ID 0x2c
12 available sample rates up to 768000Hz
32000
44100
48000
88200
96000
128000
176400
192000
352800
384000
705600
768000
Audio buffer frame size : 15 to 2304 frames
Current I/O buffer frame size : 2048
Volume Control
Physical: No
Virtual: No
MQA capability
Auto-detect MQA devices: No
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Multichannel: 8 channels
Preferred stereo channels L:1 R:2
Channel bitmap: Ox3f, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 mapped to 3
Channel 3 mapped to 2
Channel 4 mapped to 4
Channel 5 mapped to 5
Channel 6 unused
Channel 7 unused
Audio channels in use
Number of channels: 8
Use as stereo device only: No
Simple stereo device: No
1 output streams:
Number of active channels: 8, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Channel #2 :Stream 0 channel 2
Channel #3 :Stream 0 channel 3
Channel #4 :Stream 0 channel 4
Channel #5 :Stream 0 channel 5
Channel #6 :Stream 0 channel 6
Channel #7 :Stream 0 channel 7
Stream ID 0x2d 8 channels starting at 1
7 virtual formats:
2 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
3 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
4 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
5 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
6 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
7 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
8 ch Mixable linear PCM Interleaved 32 little endian Signed Float 48kHz
21 physical formats
2 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
3 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
4 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
5 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
6 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
7 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
8 ch Mixable linear PCM Interleaved 24 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
3 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
4 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
5 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
6 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
7 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
8 ch Mixable linear PCM Interleaved 20 little endian Signed Integer aligned low in 32bit 48kHz
2 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
3 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
4 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
5 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
6 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
7 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
8 ch Mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz
Local devices found : 2
Device #0: ID 0x2c RAP-1580
Manufacturer: ROT
Model UID: 49F48015-0000-0000-0119-010380000078
UID: 49F48015-0000-0000-0119-010380000078
Model name: ROT RAP-1580
Device #1: ID 0x3b Mac mini Speakers
Manufacturer: Apple Inc.
Model UID: Speaker
UID: BuiltInSpeakerDevice
Model name: Apple Inc. Mac mini Speakers
UPnP
UPnP devices found : 0
Chromecast
Chromecast devices found : 0
Your Mac has 16 GB RAM. Set the audio buffer in Audirvana to 4 GB (4000 MB) instead of what it is now.
This could be causing your problem. You can allways try to go higher in small increments, but start with 4GB.
You can also try (only for analysis purposes) to turn off r8brain upsampling.
1 Like
Thanx for the advice Andy it totally worked out.