Problem with Studio

Audirvana Studio 2.8.2 (20802)

Windows 10 (19045) with 16GB physical RAM

Connected account of : tony hectors

NETWORK
Status: available
Available network interfaces:
Ethernet ({f4db7cbc-ea0c-4386-bfc9-b227af4a9159}) is PUBLIC
Windows Defender Firewall status for this instance of Audirvana Studio
Active profile types: all
Private profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Public profile:
Firewall: enabled
Inbound: blocked
Outbound: allowed
Notifications: enabled
Third party firewall installed and registered in place of Windows Defender:
Kaspersky Premium

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: ON
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 80.2198
Replay Gain: by album
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 9 folders
AUTO: E:\DSD
AUTO: E:\FLAC
AUTO: E:\Franco Battiato - Discografia Completa (1971-2019) [FLAC-mp3]
AUTO: E:\MP3
AUTO: E:\MUSIC
AUTO: E:\Musica Varia
AUTO: E:\Playlist Musicali
AUTO: E:\RECORD
AUTO: F:\Last Music
Library database path: C:\Users\Certo\AppData\Local\Packages\Audirvana.Audirvana-4118-9684-d80dbb7827cd_q3nymrkmej12j\LocalCache\Local\Audirvana\Audirvana\AudirvanaDatabase.sqlite

Local audio files fingerprinting
Fingerprinting track 6269/6284 : E:\DSD\ROLLING STONES\01. If You Can’t Rock Me.dsf

Remote Control server:
Listening on 192.168.1.35 on port 47429

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
TIDAL: Connected as PREMIUM

APPEARANCE SETTINGS:
UI theme: light
Font size: regular
Language: System language
Show album covers in tracks list: no
Source list sorted:
My Music
Radios
Podcasts
Streaming
Local
Startup view: My Music: Albums
Show local extended in source list: yes
Use media keys: yes
Use media keys for volume control: yes
Use legacy Bonjour protocol: no
Number of paired remotes: 2
Remote pairing code required: yes
Screen saver disabled: yes

=================== AUDIO DEVICE ========================

Active method: Local

Max. memory for audio buffers: 9764MB

Local Audio Engine: KernelStreaming

Preferred device:
Altoparlanti (Realtek High Definition Audio)
Model UID:HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_00000000&REV_1003
UID:\?\SWD#MMDEVAPI#{0.0.0.00000000}.{d141b7ea-b35d-421c-9bd6-7d6bbd635de2}#{e6327cad-dcec-4949-ae8a-991e976a79d2}

Active Sample Rate: 44.1kHz

Bridge settings:
Sample rate limitation: none
Sample rate switching latency: none
Limit bitdepth to 24bit: OFF
Mute during sample rate change: OFF

Selected device:Altoparlanti (Realtek High Definition Audio)
Manufacturer: Realtek
Model name: Audio Device on High Definition Audio Bus
Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_00000000&REV_1003
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{d141b7ea-b35d-421c-9bd6-7d6bbd635de2}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Kernel Streaming capable

4 available sample rates up to 192000Hz
44100
48000
96000
192000

Volume Control
Physical: Yes
Virtual: No
Max volume alert: Enabled

MQA capability
Auto-detect MQA devices: No
Not automatically detected, user set to MQA Decoder

DSD capability
DSD via PCM 1.0

Device audio channels
Multichannel: 6 channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3f, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Channel 2 mapped to 2
Channel 3 mapped to 3
Channel 4 mapped to 4
Channel 5 mapped to 5

Audio channels in use
Number of channels: 6
Use as stereo device only: No
Simple stereo device: No

1 output streams:
Number of active channels: 6, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1
Channel #2 :Stream 0 channel 2
Channel #3 :Stream 0 channel 3
Channel #4 :Stream 0 channel 4
Channel #5 :Stream 0 channel 5
6 ch Integer PCM 16bit little endian 44.1kHz
6 ch Integer PCM 24bit little endian aligned high in 32bit chunk 44.1kHz
6 ch Integer PCM 16bit little endian 48kHz
6 ch Integer PCM 24bit little endian aligned high in 32bit chunk 48kHz
6 ch Integer PCM 16bit little endian 96kHz
6 ch Integer PCM 24bit little endian aligned high in 32bit chunk 96kHz
6 ch Integer PCM 16bit little endian 192kHz
6 ch Integer PCM 24bit little endian aligned high in 32bit chunk 192kHz

Local devices found : 2
Device #0: SAMSUNG (2- High Definition Audio Device)
Manufacturer: Microsoft
Model UID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_104385D2&REV_1001
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{81a08a2b-771c-44c5-90ff-aacbcf31b10e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus
Device #1: Altoparlanti (Realtek High Definition Audio)
Manufacturer: Realtek
Model UID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_00000000&REV_1003
UID: \?\SWD#MMDEVAPI#{0.0.0.00000000}.{d141b7ea-b35d-421c-9bd6-7d6bbd635de2}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
Model name: Audio Device on High Definition Audio Bus

UPnP

UPnP devices found : 2
Device #0: Sala audio 1
UID: uuid:9ab0c000-f668-11de-9976-64cc227680c0
Location: http://192.168.1.6:49154/MediaRenderer/desc.xml
Manufacturer: Yamaha Corporation
Model name: RX-A2080
Device #1: [TV]UE32D6500
UID: uuid:abbb9325-5e3b-b912-0afe-f8f1978cb113
Location: http://192.168.1.15:52235/dmr/SamsungMRDesc.xml
Manufacturer: Samsung Electronics
Model name: UE32D6500

Chromecast

Chromecast devices found : 1
Device #0: skipper 9387
ID: DnsSd#skipper-6bad485d56482a46f4acd0779d52b4e8._googlecast._tcp.local#0
Model name: skipper

1 Like

Hi @Antonino_Certo,

Can you please describe your issue? You sent us your debug info but we need more information to better help you on your case :wink:

“Unable to open an audio file for playback”, this is my problem.

When you try to used WASAPI instead of Kernel Streaming, do you have your issue?

I now prove, thanks.

I also tried wasapi and asio, but the problem remains. :unamused:

Hi @Antonino_Certo,

Can you go into the Audirvāna settings and in the My Account section? You will see a ‘Start Log Session’ button; click on it and reproduce your issue. After you reproduce it, click 'Stop Log Session’ and send me the audirvana_studio.log file you can find by clicking the 'Open Log Folder’ button at support@audirvana.com