Radios not working

I’m in the trial period, everything is fine with streaming the Tidal and Qobuz but the radios don’t work. When I select the station I want to listen to, I see the message “loading” and then absolute silence.

Does anyone know if there is any setting that should be changed to solve this.

It should just work. Which radio station are you trying to listen to? So I can try if it plays here.
The stations that I listen to all work.

Any. But I can show this one, as example:

An other example, any of local radios work (I am in Portugal)

I’m in the Netherlands. And this station happily plays here.

Sadly I can’t help you further. It seems the Audirvana team is on vacation.

Thanks anyway @sandsOfArrakis !

Just an additional comment. Everything works normally, it even sounds like the radio is playing, but no sound is emitted.

I did a test in the meantime. I passed the output to the MacBook speakers and it worked perfectly. It just doesn’t work when I output to the DENON DRA800 using UPNP! Any clues?

Both my MacBooks have a USB sound card connected to them. I don’t use UPNP here. But I’ve read about quite a few issues here with people when it comes to the combination of Audirvana and UPNP.

Audirvana not working with UPNP or only partially. While other programs work fine with the same setup.

This might be the issue in your case as well, since radio plays when you are using your MacBook’s speakers.

Perhaps people who do have UPNP working can help you better.

Good luck :smiley:

1 Like

Hello @Ika,

Can you send us a copy of the “Debug Info” when you have this issue? You can get it in Audirvana Settings>My account

Note: By clicking on the Debug Info button, Audirvana automatically copies all its content, all you have to do is paste it in response to this message

Thanks. Please find it bellow:

Audirvana Studio 1.13.3 (11303)

macOS Version 12.5 (Build 21G72) with 16GB physical RAM

Connected account of : Manuel R Andrade

SIGNAL PROCESSING:

Polarity Inversion:
	Globally: OFF
	Per track: OFF
Effects plugins NOT ACTIVE

UPSAMPLING:
r8brain not in use
r8brain filter parameters
Bandwidth = 99.5%
Stop band attenuation 218dB
Phase linear

AUDIO VOLUME:
Max allowed volume: 88.6495
Replay Gain: None
SW volume control: OFF

LIBRARY SETTINGS:
Sync list: 0 folders
iTunes/Music library synchronization: last synchronized on Sun Jul 17 00:24:46 2022

Library database path: /Users/mra/Library/Application Support/Audirvana/AudirvanaDatabase.sqlite

Remote Control server:
Listening on 127.0.0.1 on port 53195

ACTIVE STREAMING SERVICES
Qobuz: Connected as Qobuz Studio
TIDAL: Connected as HIFI

=================== AUDIO DEVICE ========================

Preferred device: DENON DENON DRA-800H Model UID:Denon Denon DRA-800H UID:uuid:fcf533e3-42eb-14bb-0080-0006788c1c16

Currently playing to UPnP device at 32 bits 48kHz
Selected device:
UPnP device at http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml
ID 0x0 Denon DRA-800H
Manufacturer: Denon
Model Name: Denon DRA-800H
Model UID: Denon Denon DRA-800H
UID: uuid:fcf533e3-42eb-14bb-0080-0006788c1c16

8 available sample rates up to 384000Hz
44100
48000
88200
96000
176400
192000
352800
384000
Volume control: No
MQA capability
Auto-detect MQA devices: Yes
Not a MQA device, user set to not MQA
DSD capability: Unhandled
Device audio channels
Preferred stereo channels L:0 R:1
Channel bitmap: Ox3, layout:
Channel 0 mapped to 0
Channel 1 mapped to 1
Avoid RAW PCM streams: Yes
UPnP/DLNA supported protocols:
http-get::audio/mpeg:
http-get::audio/vnd.dlna.adts:
http-get::audio/x-ms-wma:
http-get::audio/x-ms-wma:
http-get::audio/L16;rate=48000;channels=2:
http-get::audio/L16;rate=48000;channels=1:
http-get::audio/L16;rate=44100;channels=2:
http-get::audio/L16;rate=44100;channels=1:
http-get::audio/wav:
http-get::audio/mp3:
http-get::audio/flac:
http-get::audio/aac:
http-get::audio/m4a:
DLNA 1.5: No
Gapless playback: Yes
Missing events workaround: No
Can play native DSD: No
Volume Control: dB
Number of channels: 2
Use as stereo device only: No

1 output streams:
Number of active channels: 2, in 1 stream(s)
Channel #0 :Stream 0 channel 0
Channel #1 :Stream 0 channel 1

Stream ID 0x0 0 channels starting at 0
24 virtual formats:
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 44.1kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 88.2kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 176.4kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 352.8kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 352.8kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 352.8kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 48kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 96kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 192kHz finite length
2 ch Non-mixable linear PCM Interleaved 16 little endian Signed Integer 384kHz finite length
2 ch Non-mixable linear PCM Interleaved 24 little endian Signed Integer 384kHz finite length
2 ch Non-mixable linear PCM Interleaved 32 little endian Signed Integer 384kHz finite length

0 physical formats

Current device transportInfo:
CurrentTransportState: PLAYING
CurrentTransportStatus: OK
CurrentSpeed: 1
Current device MediaInfo:
NrTracks: 1
MediaDuration: 00:00:00
CurrentURI: http://192.168.0.132:49152/audirvana/audio_203.wav
CurrentURIMetadata: dc:titlemp3, 48000 Hz, stereo, 128 kb/s</dc:title>http://192.168.0.132:49152/audirvana/audio_203.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creator""</dc:creator>upnp:genre""</upnp:genre>upnp:artist""</upnp:artist>upnp:albumRádio Nostalgia</upnp:album>upnp:albumArtURIhttp://static.airable.io/36/63/707472.png</upnp:albumArtURI>
nextURI: http://192.168.0.132:49152/audirvana/audio_206.wav
nextURIMetadata: dc:titlemp3, 48000 Hz, stereo, 128 kb/s</dc:title>http://192.168.0.132:49152/audirvana/audio_206.wavupnp:classobject.item.audioItem.musicTrack</upnp:class>dc:creator""</dc:creator>upnp:genre""</upnp:genre>upnp:artist""</upnp:artist>upnp:albumRádio Nostalgia</upnp:album>upnp:albumArtURIhttp://static.airable.io/36/63/707472.png</upnp:albumArtURI>
PlayMedium: NETWORK
RecordMedium: NOT_IMPLEMENTED
WriteStatus: NOT_IMPLEMENTED

Current device AVT service description:

<?xml version="1.0"?> 1 0 GetCurrentState CurrentState out LastChange GetCurrentTransportActions InstanceID in A_ARG_TYPE_InstanceID Actions out CurrentTransportActions GetDeviceCapabilities InstanceID in A_ARG_TYPE_InstanceID PlayMedia out PossiblePlaybackStorageMedia RecMedia out PossibleRecordStorageMedia RecQualityModes out PossibleRecordQualityModes GetMediaInfo InstanceID in A_ARG_TYPE_InstanceID NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetMediaInfo_Ext InstanceID in A_ARG_TYPE_InstanceID CurrentType out CurrentMediaCategory NrTracks out NumberOfTracks MediaDuration out CurrentMediaDuration CurrentURI out AVTransportURI CurrentURIMetaData out AVTransportURIMetaData NextURI out NextAVTransportURI NextURIMetaData out NextAVTransportURIMetaData PlayMedium out PlaybackStorageMedium RecordMedium out RecordStorageMedium WriteStatus out RecordMediumWriteStatus GetPositionInfo InstanceID in A_ARG_TYPE_InstanceID Track out CurrentTrack TrackDuration out CurrentTrackDuration TrackMetaData out CurrentTrackMetaData TrackURI out CurrentTrackURI RelTime out RelativeTimePosition AbsTime out AbsoluteTimePosition RelCount out RelativeCounterPosition AbsCount out AbsoluteCounterPosition GetTransportInfo InstanceID in A_ARG_TYPE_InstanceID CurrentTransportState out TransportState CurrentTransportStatus out TransportStatus CurrentSpeed out TransportPlaySpeed GetTransportSettings InstanceID in A_ARG_TYPE_InstanceID PlayMode out CurrentPlayMode RecQualityMode out CurrentRecordQualityMode Next InstanceID in A_ARG_TYPE_InstanceID Pause InstanceID in A_ARG_TYPE_InstanceID Play InstanceID in A_ARG_TYPE_InstanceID Speed in TransportPlaySpeed Previous InstanceID in A_ARG_TYPE_InstanceID Seek InstanceID in A_ARG_TYPE_InstanceID Unit in A_ARG_TYPE_SeekMode Target in A_ARG_TYPE_SeekTarget SetAVTransportURI InstanceID in A_ARG_TYPE_InstanceID CurrentURI in AVTransportURI CurrentURIMetaData in AVTransportURIMetaData SetNextAVTransportURI InstanceID in A_ARG_TYPE_InstanceID NextURI in NextAVTransportURI NextURIMetaData in NextAVTransportURIMetaData SetPlayMode InstanceID in A_ARG_TYPE_InstanceID NewPlayMode in CurrentPlayMode Stop InstanceID in A_ARG_TYPE_InstanceID X_SetShuffle InstanceID in A_ARG_TYPE_InstanceID Shuffle in X_Shuffle AVTransportURI string AVTransportURIMetaData string A_ARG_TYPE_CurrentState_AVTransport string A_ARG_TYPE_InstanceID ui4 A_ARG_TYPE_ObjectID string A_ARG_TYPE_SeekMode string TRACK_NR TRACK_NR REL_TIME A_ARG_TYPE_SeekTarget string AbsoluteCounterPosition ui4 AbsoluteTimePosition string CurrentMediaCategory string CurrentMediaDuration string CurrentPlayMode string NORMAL NORMAL REPEAT_ONE REPEAT_ALL CurrentRecordQualityMode string CurrentTrack ui4 0 0 65535 1 CurrentTrackDuration string CurrentTrackMetaData string CurrentTrackURI string CurrentTransportActions string LastChange string NextAVTransportURI string NextAVTransportURIMetaData string NumberOfTracks ui4 0 0 65535 PlayMode ui4 0 PlaybackStorageMedium string PossiblePlaybackStorageMedia string PossibleRecordQualityModes string PossibleRecordStorageMedia string RecordMediumWriteStatus string RecordStorageMedium string RelativeCounterPosition i4 RelativeTimePosition string TransportPlaySpeed string 1 1 12 -12 TransportState string STOPPED STOPPED PAUSED_PLAYBACK PLAYING TRANSITIONING TransportStatus string OK OK ERROR_OCCURRED X_Shuffle boolean 0

Current device RootDevice description:

<?xml version="1.0"?> 1 0 urn:schemas-denon-com:device:AiosDevice:1 Denon DRA-800H Denon http://www.denon.com Denon DRA-800H Aios 4.025 BJN27220387938 uuid:fcf533e3-42eb-14bb-0080-0006788c1c16 8080 urn:schemas-upnp-org:device:MediaRenderer:1 Denon DRA-800H Denon http://www.denon.com Denon DRA-800H Aios 4.025 uuid:37b516a4-2b54-1eb3-0080-0006788c1c16 QPlay:1 urn:schemas-upnp-org:service:AVTransport:1 urn:upnp-org:serviceId:AVTransport /upnp/scpd/renderer_dvc/AVTransport.xml /upnp/control/renderer_dvc/AVTransport /upnp/event/renderer_dvc/AVTransport urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/renderer_dvc/ConnectionManager.xml /upnp/control/renderer_dvc/ConnectionManager /upnp/event/renderer_dvc/ConnectionManager urn:schemas-upnp-org:service:RenderingControl:1 urn:upnp-org:serviceId:RenderingControl /upnp/scpd/renderer_dvc/RenderingControl.xml /upnp/control/renderer_dvc/RenderingControl /upnp/event/renderer_dvc/RenderingControl urn:schemas-denon-com:device:AiosServices:1 AiosServices Denon http://www.denon.com Denon DRA-800H Aios 4.025 uuid:47b079db-2c01-111c-0080-0006788c1c16 urn:schemas-denon-com:service:ErrorHandler:1 urn:denon-com:serviceId:ErrorHandler /upnp/scpd/AiosServicesDvc/ErrorHandler.xml /upnp/control/AiosServicesDvc/ErrorHandler /upnp/event/AiosServicesDvc/ErrorHandler urn:schemas-denon-com:service:ZoneControl:2 urn:denon-com:serviceId:ZoneControl /upnp/scpd/AiosServicesDvc/ZoneControl.xml /upnp/control/AiosServicesDvc/ZoneControl /upnp/event/AiosServicesDvc/ZoneControl urn:schemas-denon-com:service:GroupControl:1 urn:denon-com:serviceId:GroupControl /upnp/scpd/AiosServicesDvc/GroupControl.xml /upnp/control/AiosServicesDvc/GroupControl /upnp/event/AiosServicesDvc/GroupControl urn:schemas-denon-com:device:ACT-Denon:1 Denon DRA-800H Denon http://www.denon.com Denon DRA-800H Aios 4.025 BJN27220387938 uuid:873c100c-0d2c-543b-04d5-4b04bc8b9ec7 AIOS:0001 1 199476 Thu 2022-07-14 01:26:41 2.47.470 00:06:78:8C:1C:14 en_EU 4 Aios 4.025 1 Production 00:06:78:8C:1C:16 urn:schemas-denon-com:service:ACT:1 urn:denon-com:serviceId:ACT /ACT/SCPD.xml /ACT/control /ACT/event urn:schemas-upnp-org:device:MediaServer:1 Denon DRA-800H Denon http://www.denon.com Shares User defined folders and files to other Universal Plug and Play media devices. Denon DRA-800H Aios 4.025 BJN27220387938 uuid:37a21554-435b-7c6a-35d9-e591c64fc604 True urn:schemas-upnp-org:service:ContentDirectory:1 urn:upnp-org:serviceId:ContentDirectory /upnp/scpd/ams_dvc/ContentDirectory.xml /upnp/control/ams_dvc/ContentDirectory /upnp/event/ams_dvc/ContentDirectory urn:schemas-upnp-org:service:ConnectionManager:1 urn:upnp-org:serviceId:ConnectionManager /upnp/scpd/ams_dvc/ConnectionManager.xml /upnp/control/ams_dvc/ConnectionManager /upnp/event/ams_dvc/ConnectionManager

UPnP devices found : 5
Device #0: ID 0x0 Denon DRA-800H UID: uuid:fcf533e3-42eb-14bb-0080-0006788c1c16 Location: http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml
Device #1: ID 0x0 Denon DRA-800H UID: uuid:37b516a4-2b54-1eb3-0080-0006788c1c16 Location: http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml
Device #2: ID 0x0 Denon DRA-800H UID: uuid:47b079db-2c01-111c-0080-0006788c1c16 Location: http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml
Device #3: ID 0x0 Denon DRA-800H UID: uuid:873c100c-0d2c-543b-04d5-4b04bc8b9ec7 Location: http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml
Device #4: ID 0x0 Denon DRA-800H UID: uuid:37a21554-435b-7c6a-35d9-e591c64fc604 Location: http://192.168.0.144:60006/upnp/desc/aios_device/aios_device.xml

CoreAudio audio path, buffer I/O frame size: 0

Max. memory for audio buffers: 13312MB
Exclusive access: Enabled
Integer mode: Enabled

Local devices found : 2
Device #0: ID 0x34 MacBook Air Speakers Manufacturer: Apple Inc. Model UID: Speaker UID: BuiltInSpeakerDevice Model Name: Apple Inc. MacBook Air Speakers
Device #1: ID 0x7d ZoomAudioDevice Manufacturer: zoom.us Model UID: zoom.us.zoomaudiodevice UID: zoom.us.zoomaudiodevice.001 Model Name: zoom.us ZoomAudioDevice

Have you tried to lower the amount of RAM that Audirvāna Studio can use to 4000MB?

No. I will try and will come back. Is 4.000MB the recommended amount of RAM?

I usually recommend this setting since it allows your operating system (Windows/MacOS) to have more RAM to be used by it.

As I am new on this maybe I did not get it. Are you talking about the ram for preloaded? This setting bellow?

If yes, it is not working. Again, it works perfectly with Mac Speakers

Yes, this setting.

If you try to platy a track and not a radio and you try to change the volume using the physical volume knob of your Denon, does it works?

Just tried now and yes, it works perfectly

Ok, do you have this behavior whatever the radio you try to play?

Yes. I have tried several. All work with Mac speakers and non trough UPNP.
No issues streaming music.

By the way, trough UPNP I have an other issue. Fastforward and Rewind do not work when streaming music