Remote control with iPhone or iPad without connection

Hi ,
I have big problems with remote control between my iPad/iPhone for controller Audirvana, I think many other people have this problems.
The internet connection is the same , the instructions they are carried out to the letter . My computer is not recognized by Audirvana , for me is impossible use this option , very convenient.
Please who can help me, I hope definitively .
Please it is really stressful to use Audirvana with this handicap .

I had to delete the app from my iPhone 11, restart phone, reinstalled app and all good from there

If that doesn’t do the trick contact Antione at He will get you sorted